woowoo.fun Opiniões 

153
•
TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I love this company!! TAME IT always performs well and is so easy to use, a blessing for disabled people like me. Just wash the area to be Tamed, smooth on and 5- 6 minutes later buff it off. Apply th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I'm sooo pleased I discovered woowoo! I've now bought tubes for my daughter, been recommending to friends and at last feel like I've found my brand. It is even better than described - works superbl... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Absolutely useless. It just doesn't work at all. A complete waste of money. Very disappointing.

A empresa respondeu

Classificada 5 em 5 estrelas

If I had read the reviews beforehand I probably would have avoided, but I didn't and I'm pleased as the product is amazing. I don't have any burns, rashes or black dots where there hair wasnt removed... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de cosmética
  2. também em
  3. Loja de cosméticos
  4. Loja de produtos de higiene

Escrito pela empresa

Woowoo - here to help you feel your best undressed! We have a range of products to help you feel great, from preventing ingrown hairs and chafing to evening out skin tone and removing hair from unwanted places. We've got you covered! A British brand, sold worldwide. Ask us anything on help@woowoo.fun.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

153 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

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3,8

Todas as opiniões

(153)

44 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

TERRIBLE CUSTOMER SERVICE & HAVENT RECEIVED PRODUCT

After having to contact numerous times now on email & on Instagram for a reply regarding my order I placed my order on 2/04/22 and it’s now the 14/04/22 I was told it was shipped on the 8/04/22 to the Royal Mail with tracking number since this date Royal Mail have still not received my order. I am very disappointed in the lack of communication and service they have provided. I have emailed numerous times and still haven’t had a reply from my last email or Instagram DM, this is very poor service for a business, I see from Instagram/tiktok that ‘influencers’ that are gifted products have managed to have there orders before somebody that’s actually purchased the product themselves.

14 de abril de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Only works on fine hair

Made the mistake of not checking trust pilot before ordering. Just read really good comments on instagram and was influenced to buy the hair removal and the after cream.

The hair removal cream is really thin and difficult to apply. It only seemed to remove the very fine hairs, and not the "intimate hairs" if you know what I mean... probably will only use it for my legs which isn't really what I wanted it for and for £10.95 ridiculously priced considering it doesnt do what it says it will. Havent bothered trying the after cream as I see from the other reviews its not very good. Never mind!

Just need to remember if it sounds to good to be true, it probably is!

17 de março de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Their products and customer service don't work

I purchased the in-shower intimate hair removal cream from Woo Woo as the claim it removed hair in 6 minutes appealled to me. It was delivered in fair time. However, the product itself didn't work, despite leaving the cream on for longer than the recommended time. I tried this twice, to no avail. I emailed the customer service team about this issue and requested a refund as the product didn't do as it stated. I had a generic email response 24 hours later saying to try again, but leave on for longer... Which I'd already done. I replied telling them I had already tried but it still didn't work, and got no response. I've emailed them again several times about this issue and still no response. It's been 6 weeks since I recieved their faulty product and have recieved no communication from them whatsoever.

Do not buy their products. They do not work and it'll be a huge waste of money!

25 de fevereiro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

WooWoo customer service seems unable to accept mistakes on their part.

order 141180,
Posting a review on trustpilot as REVIEWS.IO doesn't seem to let me reply after the company does. I made a woowoo order around Jan 1st and received an email on the 4th Jan, however that email contained NO DELIVERY INFORMATION and NO TRACKING NUMBER, simply a link to woowoo's shipping information page stating that delays with their delivery partner royal mail was to be expected. I waited for some other email from woowoo or royal mail on their behalf saying what my tracking number is etc but no such email arrived. As they stated delays i assumed this was the case. However, after hearing nothing for over 2 weeks I contacted customer support who then says "oh it shows as attempted delivery on the 6th Jan, check your tracking number..." What tracking number! you never provided me with one or told me anything! Seller then responds saying yeah they'll give me a refund. That's what you're meant to do when a customer receives nothing and the product goes back to you.. Anyways, i post a review on reviews IO saying bad customer service and she has the audacity to say that's unfair. The fact you gave a refund doesn't negate that you didn't provide me with any bloody information! How bloody difficult is it to give the tracking number for an order?! Surely, for online shopping that's the bare minimum. I stand by what I say. Terrible customer service. After checking REVIEWS.IO, it seems my original review got taken down from their site as being "reviewed" by their moderators... , my guess is the owner of woowoo reported me or something. Don't understand why a 1 star review isn't fair given my experience... The owner of this company is just overly sensitive and can't accept mistakes on her part. Avoid!

24 de janeiro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

God-awful, money stealing company

One of the worst companies I’ve had to deal with. Ordered an item on the 1st of Jan, it is now 17th of Jan 22, and I still haven’t received it, despite their website stating “2-3 working day delivery”. Wrote to customer service and still haven’t heard anything back in regards to my item nor a refund! This now has happened twice. I don’t believe the owner of the company is aware of how to run one, as their excuse is always “we’re new, we’re a start up”. Avoid this company if you do not want to lose your money.

17 de janeiro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Customer service nil points

Ordered some items for a hen party. When they hadn’t arrived - over a week later - I contacted Woowoo.fun and they replied with a note showing items had been delivered.

I responded immediately and explained they hadn’t.

When I heard nothing the following day I emailed again explaining the items were for a a hen night that weekend and could they please let me know if they had got in touch with courier. Again nothing.

I got in touch with the courier direct who told me that the items were not delivered as they were damaged in transit. However in order to get my money back I had to go back to Woowoo.fun and take it up with them.

So there we have it. I paid the money and all I got was the hassle of being the intermediary between Woowoo.fun and Whistl. Let’s see how long the refund takes?

Good old Ann Summers came to the rescue!!

27 de novembro de 2021
Opinião espontânea
Classificada 2 em 5 estrelas

Not impressed so far

Not impressed so far. Order placed on 11th Oct (#129960). Email received same day to say items had been despatched but no sign of delivery 15 days later 26th Oct. Link to "shipping page" just talks about how delays are all down to Royal Mail, Link to customer services just takes you to an email address that gets bounced and produces a failure report. The On line chat is "off line", no phone number published for customer services. Links on web site take you a circle and don't help resolve the issue.

Oh but they took the money from the account with ruthless efficiency.

One could be forgiven for wondering if WOOWOO.Fun is a spam company??

26 de outubro de 2021
Opinião espontânea
Classificada 3 em 5 estrelas

Hmmm

Can't comment on the product as yet, delivery was quick, not particularly impressed with the free stickers sent, quite inappropriate depending upon purchasers age/background etc.

30 de julho de 2021
Opinião espontânea
Classificada 3 em 5 estrelas

Soddisfatta qualità / prezzo

Comprato il prodotto nel loro sito online (la crema depilatoria e la pomata calmante post-saddle), molto soddisfatta con consegna e qualità del prodotto sebbene non completamente efficace. Non è chiara la quantità di crema depilatoria da usare, quindi da valutare da persona a persona.

26 de dezembro de 2020
Opinião espontânea

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