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WuKong Education Opiniões 

1193
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TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The teachers are very patient, experienced and engaging with students. My kids enjoy their one on one and group classes. They genuinely feel like they are learning useful things from Wukong classes.... Ver mais

Classificada 1 em 5 estrelas

Sales people are pushy. The curriculum is ok, but we had an experience recently where the teacher appeared to be in a public place while giving the lesson. We assume this was the case because she was... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My son has been learning Mandarin with Wu Kong for almost 2 years. I’m pleased to see that he is engaged in the programme and making progress. The teachers are very professional and enthusiastic about... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Consistently the teachers (one for each of my granddaughters and their trial teacher), so far we have experienced 6(?) teachers and all are effective and encouraging teachers for the young American (E... Ver mais

Informações sobre a empresa

  1. Instituição educacional

Escrito pela empresa

Headquartered in Silicon Valley, WuKong Education is the premier online education provider for students 3- to 18-years old. Since 2016, WuKong Education has been the first choice for families who want to provide their children with language and mathematics skills for future success in the 21st century. With more than 4,500 teachers around the globe and a dedicated curriculum team developing original courses for the platform, WuKong Education brings the best of online live classes and self-paced learning together in a single, interactive, engaging platform that is available anytime, anywhere. WuKong Education is dedicated to igniting children's passion for lifelong learning. WuKong Education teachers, high-quality courses, and concierge-level service make WuKong Education the right choice for more than 300,000 families in 118 countries and regions. WuKong Education: Unleash your inner genius.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 92% das suas opiniões negativas

Geralmente responde em 48 horas

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4,4

Todas as opiniões

(1193)

341 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

3+ Years with Wukong Chinese

My son has been learning Chinese with Wukong for 3+ years, during COVID pandemic period, I had to introduce him to the concept of teacher and a structured learning environment; Wukong was the perfect resolution! I've enjoyed the convenience of taking class online, at the comfort of my house, 1:1 class for Chinese so the teacher can have her dedicated attention to my son's needs, class content and difficulty level can be adjusted by communicating with the teacher and class consultant; having a good teacher is very important too, we absolutely LOVEs our current teacher, Ms Aisha!!! So yes, if you are not satisfied with the assigned teacher, you can provide feedback and switch to different teacher; choose someone's teacher style that matches your kids learning style so they can continue learning for a long time. The only point deducted (actually 0.5 points deducted) was due to the company's advertising strategies, for those that tried out one free class but did not end up signing up for the class, be warned, you will be getting tons of robo calls or just random calls....lots of calls to try to convince you to sign up; I personally don't have this problem but plenty friends around me are bothered by such advertising strategy. And to be clear, Wukong is not the only company doing such nonstop calls...it appear to be a strategy that other online class companies use as well so points off for this (not due to class content or teacher performance whatsoever).

26 de julho de 2026
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Resposta da WuKong Education

Dear Haoyu MaMa,

Thank you for sharing your feedback. It is wonderful to know that your family has had a positive learning experience with us. We also value your suggestions regarding the outreach approach. We truly appreciate your trust and support over the years.

Best regards,
WuKong Customer Support Team

Classificada 5 em 5 estrelas

Chinese learning

Our teacher Ms. Amy is great! So patient and sweet. Even though we don’t speak mandarin at home, my daughter is really picking up words and her pronunciation gets better each week. Also, the TA you are assigned to is always responsive and gets back to you in a short amount of time.

25 de julho de 2026
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Resposta da WuKong Education

Dear Customer,

Thank you for sharing your feedback. We are delighted to know that your daughter has been making steady progress. Your recognition means a lot to us, and we will keep doing our best to support your daughter’s Chinese learning and growth.

Best regards,
WuKong Customer Support Team

Classificada 4 em 5 estrelas

Strongly Recommend

My children have been learning Chinese with Wukong for many many years. Teachers are very positive and friendly.

30 de julho de 2026
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Resposta da WuKong Education

Dear Customer,

Thank you for sharing your review. It is wonderful to know that your family has had a positive learning experience with us. We truly appreciate your trust over the years and remain committed to supporting your children’s learning journey.

Best regards,
WuKong Customer Support Team

Classificada 5 em 5 estrelas

What a great experience

What a great experience ! Teacher is so organized and patient with my 6 year old son He enjoys his classes so much !

27 de julho de 2026
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Resposta da WuKong Education

Dear Karen,

Thank you for sharing your feedback. It is wonderful to know that your son has been enjoying his classes. We appreciate your kind words and look forward to bringing more meaningful learning experiences to your son.

Best regards,
WuKong Customer Support Team

Classificada 4 em 5 estrelas

i have learned a lot of chinese in just…

i have learned a lot of chinese in just 3 years i remember almost every hanzi we take reviews a lot it realy helpt me keep it up

30 de julho de 2026
Opinião espontânea
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Resposta da WuKong Education

Dear Keke,

Thank you for your feedback. We’re glad to see how much progress you’ve made in Chinese over the past three years. We look forward to supporting your continued learning journey.

Best regards,
WuKong Customer Support Team

Classificada 1 em 5 estrelas

Terrible experience

Terrible communication, lack of respect when answering questions, and very defensive when provided with simple feedback.

Before I even started training, I received an automated email that I was fired for "performance" and "attendance". This didn't make any sense because I completed all on-boarding tasks, and was waiting for training to begin. They finally responded that it was a mistake.. a mistaken automated firing email?? Interesting business strategy.

You need to complete multiple days of training for free, and don't expect a real person to answer your emails. If they do, it will be incredibly rude and defensive. You will be shocked at how unprofessional they are.

27 de julho de 2026
Opinião espontânea
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Resposta da WuKong Education

Dear Lizzie,

Thank you for taking the time to share your experience. We're truly sorry that we didn't meet your expectations. We value clear communication and a smooth experience throughout the process. We appreciate the time and effort you spent and wish you all the best in the future.

Best regards,
WuKong Customer Support Team

Classificada 5 em 5 estrelas
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Resposta da WuKong Education

Dear Agnes,

Thank you for sharing your feedback. We are delighted to hear that Hansen enjoys his classes with Lucy. We will continue doing our best to make every class a positive learning experience.

Best regards,
WuKong Customer Support Team

Classificada 5 em 5 estrelas

I highly recommend WuKong

I highly recommend WuKong! Teachers like Wang Laoshi and Sarah Laoshi made learning Chinese so much fun and engaging for my daughter. Their superb teaching skills and endless patience really stood out. I still can’t believe how far she’s come — she can now converse in Chinese with confidence!

28 de julho de 2026
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Resposta da WuKong Education

Dear Customer,

Thank you for your feedback. We are glad to hear that your daughter has made such great progress in Chinese. Your encouragement means a lot to us, and we are grateful to be part of your daughter’s Chinese learning and growth.

Best regards,
WuKong Customer Support Team

Classificada 5 em 5 estrelas

Excellent one-on-one online Chinese teaching

My child was very hesitant to take Chinese lessons again, especially online, but it turns out to be such an excellent experience! She has built so much confidence in conversational Chinese that she is willing to speak up on her own, without prompting. She is also noticing other people's use of Choice m Chinese words. I'm so glad we chose Wukong. The pricing is also extremely reasonable. Teacher's reports and homework grading are so encouraging. Thank you Wukong!!

27 de julho de 2026
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Resposta da WuKong Education

Dear Customer,

Thank you for taking the time to share your review. We are delighted to hear that your child has gained confidence in speaking Chinese and is becoming more engaged with the language. We are grateful for your trust and look forward to continuing to support your child’s learning journey.

Best regards,
WuKong Customer Support Team

Classificada 5 em 5 estrelas

It's a rellay good Chinese learning

It's a rellay good Chinese learning, my kids have been enjoy the lessons, and we have already see progress.👍

1 de junho de 2026
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Resposta da WuKong Education

Dear Customer,

Thank you for sharing your feedback. We are delighted to hear that your kids are enjoying the lessons and making progress in their Chinese learning. Seeing students grow through their learning journey is what motivates us every day.

Best regards,
WuKong Customer Support Team

Classificada 5 em 5 estrelas

Help my kids be more comfortable to…

Help my kids be more comfortable to speak Chinese

10 de julho de 2026
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Resposta da WuKong Education

Dear Customer,

Thank you for your feedback. We are glad to hear that your kids are feeling more comfortable speaking Chinese. We deeply appreciate your trust and will continue doing our best to support your family's learning.

Best regards,
WuKong Customer Support Team

Classificada 5 em 5 estrelas

By far the best language service for…

By far the best language service for bilingual families. Teachers and staffs are all very helpful and patient. Pricing structure are reasonable and scheduling are flexible. The only suggestion I have is open up course credit options to incorporate different courses and subjects. Maybe offer more flexible course packages that allow for credits to be used for pinyin and other studies. Overall, the course quality has been superb

18 de dezembro de 2025
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Resposta da WuKong Education

Dear Xiaodan,

Thank you for sharing your feedback. We are delighted to hear that you have had a great experience with our teachers, team, and courses. We also appreciate your suggestion regarding more flexible course credit options and have shared it with the relevant team. Thank you for your support.

Best regards,
WuKong Customer Support Team

Classificada 3 em 5 estrelas

Sales department sent us away

Both my child and I enjoyed the trial class and thought that it was a great match for us, however I was thrown off by how the sales was pushing me to make the payment by end of review phone call. The 60-lesson package is a good deal, but it’s a long term commitment/one lesson per week. we needed time to review it along side other extra curricular activities, but sales was not caring enough to be patient. Wukong lost us there.

7 de julho de 2026
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Resposta da WuKong Education

Dear Customer,

Thank you for taking the time to share your feedback. We are sorry that the sales experience did not meet your expectations. We have shared your comments with the relevant team as we continue to improve our service.​

Best regards,
WuKong Customer Support Team

Classificada 5 em 5 estrelas

The class is fun.

The class is fun.

15 de julho de 2026
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Resposta da WuKong Education

Dear Customer,

Thank you for your feedback. We are delighted to hear that you are enjoying the classes. We look forward to many more fun learning moments together.

Best regards,
WuKong Customer Support Team

Classificada 5 em 5 estrelas

We had very good experiences with…

We had very good experiences with wukong, teacher was great, patience.

16 de julho de 2026
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Resposta da WuKong Education

Dear Customer,

Thank you for sharing your feedback. We are delighted to hear that you have had a great experience with us. We truly appreciate your support.

Best regards,
WuKong Customer Support Team

Classificada 5 em 5 estrelas

I didn't know if i should give WuKong…

I didn't know if i should give WuKong Education 4 stars or 5 so i just picked 5. I really liked my teacher, she was kind and patient and also had a sense of humour. She understood how i was shy at first which made me feel better and less shy for the next class. I've only had 3 classes including the trial one so far and my experience has been great. I enjoy taking the Chinese classes as they are fun. I like how there are educational games so it makes the class fun. When I was reading the reviews of the people who rated WuKong Education 1 or 2 stars i was getting a bit worried but i actually didn't have my experience like them. I'm always excited to do the homework after class. I recommend to everyone that you should at least take the free trial class first.

14 de julho de 2026
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Resposta da WuKong Education

Dear Customer,

Thank you for taking the time to share your feedback. We are delighted to hear that you connected so well with your teacher and have been enjoying the interactive classes. Your recommendation means a great deal to us, and we look forward to continuing to support you on your Chinese learning journey.

Best regards,
WuKong Customer Support Team

Classificada 5 em 5 estrelas

Great customer service.

Great customer service.

13 de julho de 2026
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Resposta da WuKong Education

Dear Customer,

Thank you for your feedback. We are glad to hear that you are happy with the service you received. We look forward to continuing to support your family throughout your learning journey.

Best regards,
WuKong Customer Support Team

Classificada 5 em 5 estrelas

The class has been helpful to my kid

The class has been helpful to my kid. Also very patient consultant! Good experience overall

20 de maio de 2026
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Resposta da WuKong Education

Dear Customer,​

Thank you for sharing your feedback. We are delighted to hear that you have had a positive experience with us. We appreciate your trust and will continue to do our best to support your family.

Best regards,​
WuKong Customer Support Team

Classificada 2 em 5 estrelas

General feedback

The class itself was great, very engaging, interactive and it exceeded my expectations. We were happy with the teacher and the class but what puts us off in the whole experience was that the sales tactic used - the staff that made contact with me after the class was very pushy with lots of phone calls, messaging etc and I felt that I was being rushed & pushed into making a decision and weren’t given much time. There was no respect for privacy and it felt like all they cared for was the outcome.

5 de julho de 2026
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Resposta da WuKong Education

Dear Customer,

Thank you for sharing your feedback. We are sorry to hear that the sales experience did not meet your expectations. We have passed your comments along to the relevant team and will continue working to improve our service.

Best regards,
WuKong Customer Support Team

Classificada 3 em 5 estrelas

Improve Your Checkout Process

Overall, I can see the value of Wukong for learning Chinese. However, my biggest complaint is the checkout process. Having to wait several days just to speak with someone and get pricing, only to be pressured into making a purchase within 24 hours, left a horrible taste in my mouth. The fact that there seems to be a different “sale” every month, along with being encouraged to change the original class selection, makes the sales approach feel questionable. They really need to improve that process.

I’m not entirely sure I would want my friends to have that kind of experience, which is a shame because I do see the value of this platform for anyone interested in learning Chinese in a remote environment. That’s the only reason I’m giving it a 3 out of 5.

6 de julho de 2026
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Resposta da WuKong Education

Dear Customer,​

Thank you for taking the time to share your feedback. We are sorry that the sales experience fell short of your expectations. We have shared your comments with the relevant team as we continue to improve our service.​

Best regards,​
WuKong Customer Support Team

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