Ordered the signature weave Georgia corner sofa set and it’s great quality for the low price paid. This company is very easy to deal with and communication was excellent. Super quick delivery and the... Ver mais
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I recently bought the Georgia Grey Corner Sofa Rattan Set for my garden and I love it. So comfortable with lovely thick cushion pads and such a great price. Even better, it arrived assembled apart... Ver mais
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Lovely furniture. The price was the best on the internet. Ordering was easy and Kirsty at 121 was very helpful. On delivery day the 2 man courier company kept us updated & were very respectful of... Ver mais
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Great Office chair and delivery experience I was trying to find due to high demand, either they had run out or they incredibly overpriced. Then I came across 121Furniture where I got the Ergo 24... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
121 are a small family business incorporating 3 internet sites, 121 office, 121 home and tv mount brackets. We strive to supply quality products at sensible prices with the support of good customer service.
Informações de contacto
5 Mid Rd, G67 2TT, Cumbernauld, Reino Unido
- 01236614797
- sales@121officefurniture.com
- www.121homefurniture.co.uk
4,8
Excelente
85 opiniões
Sem histórico recente de solicitação de opiniões
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Great service and excellent products
Recently ordered a coffee table and tv unit from 121. Service was second to none, products dispatched quickly from the manufacturer and of top quality. The team at 121 went out their way to help and communication has been great, highly recommend and would use again.
Gerard
29 de março de 2019
Opinião espontânea
Bitterly disappointed
My initial experience was good & a refund was offered when the original delivery date could not be achieved. I continued with the order & their communication remained good.
However, they refused to accept any responsibility for their misleading description of alloy framework, when corrosion occurred on my Port Royal Rattan patio furniture, which was actually made of steel.
Due to its seasonal use it was discovered 13 months after purchase & they simply blamed Port Royal, who denied all responsibility. Bitterly disappointed at being left with a rusting garden set.
23 de agosto de 2018
Opinião espontânea
Resposta da 121 Home Furniture
Hi
Sorry to hear about your disappointment. As a small family business we try and resolve any complications that customers may have however the warranty for these products is offered by the importers Wholesale Garden Furniture who advise the product is a Steel alloy and as they advised because steel is an alloy made from iron, carbon and other elements and due to steel's ferrous parentage, rust can occur. Hence the zinc powder coating being applied to help prevent this.
Irrelevant of this situation we still went back to them and challenged a more customer focused response, however they then made it clear that no warranty cover would be given allied with the fact that it was past the 12 month warranty period.
Sadly they stressed there was nothing they would do. Apologies again for this situation.
Regards
Michael
ALPHASON ALBANY COMPUTER DESK
Purchased desk on Friday afternoon was delivered Monday morning by TNT. Desk was easy to put together and I did it on my own and I am 70 years old. Good quality desk. Thank you. Would definitely use this company again.
28 de fevereiro de 2017
Opinião espontânea
Resposta da 121 Home Furniture
Lynda Thank you for your kind words. As a small family business we do try our best to exceed expectations. I hope we can assist you again on one of our sites in the future. Regards Michael
Superb customer service
I was trying to order a bunkbed through their website and got confused. I ended up with 2 in the basket and couldn't work out how to remove one. I ended up going somewhere else. But the next morning I received an email from 121 asking for feedback to which I responded and was thanked in return. This is excellent customer engagement and I will be buying from them in the future.
11 de julho de 2015
Opinião espontânea
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