4 Living Opiniões 619

TrustScore: 2.5 em 5

2,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Order for an oak table was placed on 10 February. The items are made to order so a few weeks is normal for delivery. Was unable to accept the first delivery date, it was simple to reject it and anothe... Ver mais

Classificada 1 em 5 estrelas

I ordered an item from this company for approximately £500. About 3 weeks ago they advised me of delay in delivery. Today they advised me via e mail they have gone bankrupt and that I should appruach... Ver mais

Classificada 1 em 5 estrelas

COMPANY IN LIQUIDATION 10/05/26 Phone messages left, emails sent, no response whatsoever. No details on my order, no idea when it will arrive, offices in Dublin are part of a virtual office. Avoid... Ver mais

Classificada 5 em 5 estrelas

The item we ordered was out of stock. We were immediately contacted and given options (wait, cancel / refund). We decided to wait. Good comms throughout the waiting period. Delivered when they... Ver mais

Informações sobre a empresa

  1. Loja de móveis

Escrito pela empresa

4 Living is a leading UK retailer of premium solid wood furniture, specialising in timeless designs from world-renowned brands. We are proud to be one of the UK’s trusted Ethnicraft stockists, offering the full collection of Ethnicraft oak, teak, and walnut furniture with free premium home delivery across the UK and Ireland. Alongside Ethnicraft, we also offer handpicked collections from Skovby, Hudson Living, Zuiver, Kluskens and other leading European brands. Our range includes dining tables, sideboards, lighting, organic bedding, clocks, and rugs — all chosen for their quality and sustainability. With over 20 years of experience and an Excellent rating from our customers, 4 Living is committed to personal, reliable service and seamless delivery — from our warehouse to your home.

4 Living Furniture Details

Escrito pela empresa

Free Returns Service
4 Living provides a Free Returns Service on all orders in case you change your mind. Call us within 7 days of delivery and we'll come and collect and give you a full refund.

Not Satisfied?

Receive Luxurious Organic Bedlinen!

Receive Luxurious Organic Bedlinen!
At 4 Living you will find we always do our utmost to give you a pleasant & care free shopping experience. If there is any issue with your order that we haven't resolved to your satisaction let us know and we'll give you a free organic cotton duvet cover and two pillow covers! Call us on 0800 75 65 199.

Informações de contacto

Promotion box for 4 Living

Beautiful Furniture & Lighting

Built to last for generations

2,7

Mau

TrustScore: 2.5 em 5

619 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 47% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

The Company is Bankrupt

The Company is Bankrupt, however the site seems to be operational. I understand a company going bankrupt, however, running the site with options to make payment is a scam.

6 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Order never received.

Placed an order on the 26th January and never recieved it. I had continued delays and now been notified that the company has gone into liquidation.

26 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Bankrupt company

I ordered an item from this company for approximately £500. About 3 weeks ago they advised me of delay in delivery. Today they advised me via e mail they have gone bankrupt and that I should appruach my credit card company to reclaim what I paid.

10 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Very disappointing experience from…

Very disappointing experience from beginning to end.

The coffee table advertised online looked like a beautiful light honey oak colour. What arrived was a completely different dark oak/chestnut colour. Not “slightly different” because of lighting — completely different.

When I complained, I was told this was the correct colour shown online, which honestly made the situation even more frustrating. I even contacted the actual manufacturer of the table myself and was informed they have never produced the table in the light colour shown in the advertising photos.

That means the images being used online are extremely misleading and clearly edited or heavily lightened compared to the real product customers actually receive.

I waited around five weeks for delivery, only to receive something that looked nothing like what was advertised. Then the return and refund process became another stressful experience.

After the item was finally collected, I was told my refund would be processed within 3–5 working days. I am still waiting for my money back and now receiving little to no response.

The customer service is very nice before you purchase, but once there is a problem and you ask for a return or refund,

Customers deserve honest advertising, proper communication, and timely refunds — especially after waiting weeks for a product that was not as described.

20 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

When I ordered a floor lamp from this…

When I ordered a floor lamp from this company in February, their website stated that there would be a lead time of 4 weeks. However, every time the expected date of delivery would arrive, they would keep postponing the date by another two weeks, blaming delays in production. I still do not have my order, and when I ask for reassurances that they are not simply stringing me along and will not continue postponing the estimated date of delivery, they do not even give the courtesy of a positive response. Clearly, they have no sense of accountability or responsibility. I believe this is the fourth time they have stated that the delivery will be postponed again by another two weeks! What's worse is that, every single time, I've had to keep chasing them for an update once the determined delivery date passed before I would even learn that there are additional delays. They do not take it upon themselves to inform customers about delays beforehand. Exceptionally poor professionalism!

7 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I have been waiting on my order for 3…

I have been waiting on my order for 3 months. I ordered a garden table, bench and 4 chairs. They delivered the table and bench after 6 weeks, but still have not delivered the chairs! I have rang the customer service plenty of times, no-one ever answers.. I have chatted on their live chat countless times, and I always get "it will be shipped soon".. and then no follow up update. My emails largely go unresponded to.

1 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

[ZERO STARS]

To Anja [4LIVING.EU]
I've checked your new DPD Tracking reference, and it says "Non Conveyable (large)"... It means that the product can not be transported because it's too large. So, there must be a mistake, because 2 Ethnictaft Glass Trays are not that large... I´m done with your arguments and cheap talk! I want my money back! Please tell me what you need to proceed with the refund, as soon as possible, because I want to close this long lasting infortunable subject, since 2025/12/22, until the end of April (remember I,m moving to another city)! Hope to hear from you, today!

27 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I sent several emails and the contact…

I sent several emails and the contact form on the website asking about the status of my order and have not received any response.
There was not a single letter about changing the order status or a payment receipt.

1. Update:
Since, following my review here, they finally replied to me personally via email and sent me an order status update a few days later, I am raising my rating by one star. I will update this information and my rating accordingly, depending on further feedback, delivery performance, and the quality and condition of the products.

2. Update:
10.05.2026
Company 4 Living Furniture Limited informed that has entered liquidation. And recommended contacting with payment provider directly as soon as possible to enquire about the possibility of chargeback, or refund procedures.

20 de abril de 2026
Opinião espontânea
logótipo da 4 Living

Resposta da 4 Living

Hi Anna,

We’re very sorry to hear about your experience and for the frustration caused.

Deliveries to Portugal can take a little longer than standard, which we do state in our FAQ. We were also closed over the weekend, but I have responded to your enquiry earlier today with an update.

We appreciate your patience while we work to get your order to you as soon as possible.

Best wishes, Anja and the 4 Living Team

Classificada 5 em 5 estrelas

Quality oak table made to order.

Order for an oak table was placed on 10 February. The items are made to order so a few weeks is normal for delivery. Was unable to accept the first delivery date, it was simple to reject it and another delivery was offered about a week later. Item arrived on 27 March with no issue about 6 weeks total. The table was well packaged in excellent condition and easy to assemble (legs only). I would buy from 4living.co.uk again.

27 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

5 star costumer service

Great service from start to finish, always kept us informed of our sideboard order, friendly team, with a special mention to the delivery team who went far and beyond.

2 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I placed an order for a table with four…

I placed an order for a table with four living over five weeks ago. At the point of order the table was supposed to be delivered within 7 to 10 days it’s been three weeks and they’ve just been messing me around,you you can’t get through to them over the phone, there’s a chance Service where they just tell you exactly what they want you to hear and don’t follow through or follow-up on anything that you agreed on the chat. Do not use this company. I am now trying to get a refund, but I still can’t get through to them. I’m going to contact my credit card company.

1 de março de 2026
Opinião espontânea
logótipo da 4 Living

Resposta da 4 Living

Hi Dipesh,

We’re very sorry about your experience and understand your frustration.

We can confirm that your refund has been processed. As discussed, we also offered you the option to repurchase the item once it arrives back into our warehouse, which we are currently in the process of arranging.

We apologise for the delays and the difficulty you experienced in reaching us, and we appreciate your patience while this was being resolved.

Best wishes, Anja and the 4 Living Team

Classificada 1 em 5 estrelas

Have sent three emails asking for the…

Have sent three emails asking for the status of my order. It has been more than a week since the first. No answer.

16 de fevereiro de 2026
logótipo da 4 Living

Resposta da 4 Living

Dear Ricardo,

We’re very sorry for the delay and the lack of communication, we completely understand how frustrating this must have been.

We’re pleased to confirm that your order has now arrived at our warehouse. Our delivery company will be in touch with you shortly to arrange a convenient delivery date.

Thank you for your patience, we really appreciate it.

Best wishes, Anja and the 4 Living Team

Classificada 1 em 5 estrelas

Haven't received order

Haven't received order
Won't answer phone

12 de fevereiro de 2026
logótipo da 4 Living

Resposta da 4 Living

Dear Darby,

Thank you for your honest feedback.

I would like to apologise for the breakdown in communication from our side. At times we are very busy but do respond to all voicemails.

I hope that you feel that this has been resolved after our chats and emails from last week and we look forward to your reply.

Best wishes,
Anja and the 4 Living Team

Classificada 1 em 5 estrelas

not received the item yet

not received the item yet. It's been a month and a half now since we placed the order

11 de fevereiro de 2026
logótipo da 4 Living

Resposta da 4 Living

Hi Nishad,

We’re very sorry for the delay and completely understand your frustration.

Your order is now due to leave the producer this week and is expected to arrive with us next week, after a delay in production. As soon as it reaches our warehouse, we will arrange delivery to you as quickly as possible.

Thank you for your patience, and we sincerely apologise for the longer wait than expected. We'll email you separately.

Best wishes,
Anja and the 4 Living Team

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