4 Living Opiniões 

621
TrustScore: 2.5 em 5

2,6

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Ttust Pilot have failed miserably. They get zero stars. I advised them on 10 May 2026 that this company 4 Living went bankrupt per my review of that date yet Trust Pilot sends a request for a review.... Ver mais

Classificada 5 em 5 estrelas

The item we ordered was out of stock. We were immediately contacted and given options (wait, cancel / refund). We decided to wait. Good comms throughout the waiting period. Delivered when they... Ver mais

Classificada 1 em 5 estrelas

If this company manages to remove this review too, then it'll be the third they've succeeded in having removed. Do not buy anything from them. Hi Sophie Whiting, 4living has flagged your re... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I keep getting asked to review a product which I’ve been awaiting for ages. They don’t respond to queries unless you go online. I’ve now had the same reason for delay given at least twice & am losing... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de móveis

Escrito pela empresa

4 Living is a leading UK retailer of premium solid wood furniture, specialising in timeless designs from world-renowned brands. We are proud to be one of the UK’s trusted Ethnicraft stockists, offering the full collection of Ethnicraft oak, teak, and walnut furniture with free premium home delivery across the UK and Ireland. Alongside Ethnicraft, we also offer handpicked collections from Skovby, Hudson Living, Zuiver, Kluskens and other leading European brands. Our range includes dining tables, sideboards, lighting, organic bedding, clocks, and rugs — all chosen for their quality and sustainability. With over 20 years of experience and an Excellent rating from our customers, 4 Living is committed to personal, reliable service and seamless delivery — from our warehouse to your home.


Informações de contacto

2,6

Mau

TrustScore: 2.5 em 5

621 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 44% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,6

Todas as opiniões

(621)

40 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Ethnicraft Oak Bok Bench

Ethnicraft Oak Bok Bench
I ordered another bench instead of ordering 4 chairs. I was so happy with the existing long bench ad the large tables, I wanted ti have clear lines. Lucy was instrumental in helping me make that decision.
Overall great product, design and quality but above all great customer service for the most important furniture. To buy this without seeing the table and bench was a huge risk.
I have purchased for my new barn in Norfolk. Really happy

29 de abril de 2025
Opinião espontânea
logótipo da 4 Living

Resposta da 4 Living

Thank you so much for your thoughtful review. We're delighted to hear how pleased you are with the bench and table, and that Lucy could support you in making the right choice for your space. We understand how big a decision it is to buy such key pieces without seeing them in person, so it means a lot to know you’re happy with the outcome. Wishing you all the best in your beautiful new barn in Norfolk!
Best wishes,
Anja and the 4 Living team

Classificada 5 em 5 estrelas

Reliable

Reliable, professional service that consistently delivers.

22 de abril de 2025
logótipo da 4 Living

Resposta da 4 Living

Thank you for your great feedback! We're so pleased to hear you found our service reliable and professional. We appreciate you taking the time to leave a review for us.
Best wishes,
Anja and the 4 Living team.

Classificada 5 em 5 estrelas

Garden Table, Chairs and SOfa

Great products, excellent service and fantastuc delivery team.

11 de abril de 2025
Opinião espontânea
logótipo da 4 Living

Resposta da 4 Living

Thank you so much for your kind words! We're delighted you loved the products and had such a great experience with our service and delivery team.
Best wishes,
Anja and the 4 Living team

Classificada 2 em 5 estrelas

Order took almost 2 months

28 de março de 2025
logótipo da 4 Living

Resposta da 4 Living

Thank you for your feedback, and we're really sorry your order took so long to arrive. I did have a look at your order and the tray was unfortunately delayed with the producer. We did send an email to keep you informed, but we completely understand how frustrating the wait must have been.
Best wishes,
Anja and the 4 Living team

Classificada 3 em 5 estrelas

Great product. Delivery delayed.

I love the product and it’s amazing quality. The delivery was delayed significantly and the communication was poor.
Improve the communication and don’t make promises that are not achievable as the furniture is superb and you will give a better customer service.

27 de março de 2025
logótipo da 4 Living

Resposta da 4 Living

Thank you for your honest feedback. We're so pleased to hear you love the product and its quality. We're sorry about the delivery delays and lack of clear communication, that's not the experience we aim to provide. Your comments are really helpful, and we’re working to improve in those areas so our service matches the standard of our furniture.
Best wishes,
Anja and the 4 Living team

Classificada 5 em 5 estrelas

Very precise delivery

Very precise delivery

21 de março de 2025
logótipo da 4 Living

Resposta da 4 Living

Thank you! We're glad to hear the delivery met your expectations. Appreciate you taking the time to review us.
Best wishes, Anja and the 4 Living Team

Classificada 5 em 5 estrelas

Very efficient

Very efficient , customer service called me with all the details. All perfect thank you.

10 de março de 2025
logótipo da 4 Living

Resposta da 4 Living

Thank you for your kind review! We're glad you had a great experience. 😊
Best wishes,
Anja and the 4 Living team

Classificada 4 em 5 estrelas

Arrived on time

Arrived on time, however missing the hardware. Anja sorted this out very quickly and missing parts arrived within days.

24 de fevereiro de 2025
logótipo da 4 Living

Resposta da 4 Living

Thank you for your kind review, Kristine. We're sorry about the missing hardware but glad to hear we were able to resolve it quickly for you. It doesn't happen often, luckily. Enjoy your purchase!
Best wishes, Lucy and the 4 Living team

Classificada 1 em 5 estrelas

Item not received and no communication

Order No.14248

Ordered a coffee table at the start of December with estimated delivery of 3 weeks.

I understood that I was cutting it fine for Xmas so wasn’t surprised at it not being delivered by then. However the complete lack of communication telling me this, failure to get back to me (each time I have had to prompt them more than once for some kind of update) had me worried that we were getting into soap opera territory.

And so it proved. I was told that they we would get back to me at the start of January. They didn’t. I ended up having to phone them and was told they still didn’t know.

The following week I got an email saying to expect a delivery date within the next ten days.

Twenty days on and still nothing. Phoned on Thursday 23rd of January and was told they would get back to me. They didn’t. Phoned Wednesday 29th January and was told I would be emailed the next day. Guess what ? They didn’t

So almost two months on from ordering it, I have no idea as to when or even if I am going to receive this despite spending £500.

They may have had difficulty with their supplier but 4Living have clearly not been monitoring this order and keeping on top of it

Very very poor

30 de janeiro de 2025
Opinião espontânea
logótipo da 4 Living

Resposta da 4 Living

Dear Gregory,

We’re very sorry for the experience you’ve had with your order. We completely understand your frustration, and we sincerely regret the delays and lack of proactive communication. This is not the level of service we aim to provide, and we appreciate you bringing this to our attention.

We have been facing unexpected delays from our supplier, but we acknowledge that we should have kept you better informed throughout the process, even though the supplier is very slow at respond to us. We have currently following up on your order and are glad that delivery will take place next week.

Once again, we truly apologize for the inconvenience and appreciate your patience.

Kind regards,
Anja and the 4 Living Furniture team.

Classificada 1 em 5 estrelas

Very disappointing

I had an extremely disappointing experience with 4 Living EU. I placed an order for a sofa, which was supposed to be delivered within 4-5 weeks. Three months later, I still had not received the item, despite numerous follow-ups. The courier claimed to have delivered the product, but no proof of delivery was provided, and I categorically did not receive it. Although responsive at first, they failed to resolve the issue or provide a refund, leaving me to initiate a chargeback. Their lack of accountability and unresponsive customer service once I requested a refund make them a company I cannot recommend. Proceed with caution.

12 de dezembro de 2024
Opinião espontânea
logótipo da 4 Living

Resposta da 4 Living

Dear customer, We are very sorry for your experience, and we sincerely regret the frustration caused by this situation. It is really unusual for an international order to go missing, and we were hopeful it could be located. Unfortunately, that wasn’t the case, but we’re glad the refund has now been processed. We appreciate your feedback and will take every precaution for this not to happen again.
Kind regards,
The 4 Living team.

Classificada 1 em 5 estrelas

Waiting on delivery of an item ordered…

Waiting on delivery of an item ordered at the beginning of December.
Despite upon ordering it stated (and remains stated) that delivery of this item is 20 working days, I’m waiting on formal notification of when delivery is going to happen.
I have sent various emails which have received little or no response.
I’m still none the wiser of where my item is or how long delivery is going to take!!
Awful customer service.

13 de janeiro de 2025
Opinião espontânea
logótipo da 4 Living

Resposta da 4 Living

Dear Clare,
Thank you for your feedback, and we sincerely apologize for the delay with your order. Unfortunately, the producer, Zuiver, was closed over Christmas, which impacted delivery timelines. We understand your frustration and have tried to keep you updated, but we didn’t have a clear delivery date at the time. We’ve now contacted you directly to resolve this and provide the latest update. Thank you for your patience.
Best wishes, Anja and the 4 Living team.

Classificada 5 em 5 estrelas

Oak bench

Ordered an oak bench, contacted 4Living for some extra info and they were very prompt and helpful. Took advantage of a discount offer and ordered the bench which arrived beautifully packaged in the given time frame. The item is lovely and of a very high quality, I wouldn't hesitate to recommend this company.

20 de dezembro de 2024
Classificada 5 em 5 estrelas

Excellent service

Excellent service, ordering process was easy, good communication, delivery was excellent and on top of that the price was very competitive, I have no problem recommending 4 Living.

20 de setembro de 2024
Classificada 5 em 5 estrelas

Very impressed

We purchased an Ethnicraft teak dining table from 4 Living and are delighted with it. It is solidly made and very striking. The 4 Living team were very good at keeping us informed re: delivery timings etc. and the delivery team were very personable and helpful.

30 de agosto de 2024
logótipo da 4 Living

Resposta da 4 Living

Thank you so much for your kind review. We're really happy to hear that you're delighted with your Ethnicraft teak dining table and that you had a positive experience with our team. Enjoy your beautiful new table. Best wishes, Anja and the 4 Living team.

Classificada 4 em 5 estrelas

Really lovely oak nightstand

Really lovely oak nightstand, high quality and workmanship. They also price matched for me and gave me an extra discount as a first time buyer and it included a free wood oil which came separately in the post. The only negative was the delivery company they used who were quite rude and not very accommodating about delivery times. They only offer slots at 6-8am to suit them, when most other couriers deliver at times of the day to suit the customer.

15 de setembro de 2024
Opinião espontânea

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