Ttust Pilot have failed miserably. They get zero stars. I advised them on 10 May 2026 that this company 4 Living went bankrupt per my review of that date yet Trust Pilot sends a request for a review.... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The item we ordered was out of stock. We were immediately contacted and given options (wait, cancel / refund). We decided to wait. Good comms throughout the waiting period. Delivered when they... Ver mais
If this company manages to remove this review too, then it'll be the third they've succeeded in having removed. Do not buy anything from them. Hi Sophie Whiting, 4living has flagged your re... Ver mais
A empresa respondeu
I keep getting asked to review a product which I’ve been awaiting for ages. They don’t respond to queries unless you go online. I’ve now had the same reason for delay given at least twice & am losing... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
4 Living is a leading UK retailer of premium solid wood furniture, specialising in timeless designs from world-renowned brands. We are proud to be one of the UK’s trusted Ethnicraft stockists, offering the full collection of Ethnicraft oak, teak, and walnut furniture with free premium home delivery across the UK and Ireland. Alongside Ethnicraft, we also offer handpicked collections from Skovby, Hudson Living, Zuiver, Kluskens and other leading European brands. Our range includes dining tables, sideboards, lighting, organic bedding, clocks, and rugs — all chosen for their quality and sustainability. With over 20 years of experience and an Excellent rating from our customers, 4 Living is committed to personal, reliable service and seamless delivery — from our warehouse to your home.
Informações de contacto
1A Isetta Square, 35 New England Sreet, BN14GQ, Brighton, Reino Unido
- +44 (0)1273 257085
- hello@4living.co.uk
- www.4living.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 44% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ethnicraft Oak Bok Bench
Ethnicraft Oak Bok Bench
I ordered another bench instead of ordering 4 chairs. I was so happy with the existing long bench ad the large tables, I wanted ti have clear lines. Lucy was instrumental in helping me make that decision.
Overall great product, design and quality but above all great customer service for the most important furniture. To buy this without seeing the table and bench was a huge risk.
I have purchased for my new barn in Norfolk. Really happy

Resposta da 4 Living

Resposta da 4 Living
Garden Table, Chairs and SOfa
Great products, excellent service and fantastuc delivery team.

Resposta da 4 Living
Great product. Delivery delayed.
I love the product and it’s amazing quality. The delivery was delayed significantly and the communication was poor.
Improve the communication and don’t make promises that are not achievable as the furniture is superb and you will give a better customer service.

Resposta da 4 Living
Very efficient
Very efficient , customer service called me with all the details. All perfect thank you.

Resposta da 4 Living
Arrived on time
Arrived on time, however missing the hardware. Anja sorted this out very quickly and missing parts arrived within days.

Resposta da 4 Living
Item not received and no communication
Order No.14248
Ordered a coffee table at the start of December with estimated delivery of 3 weeks.
I understood that I was cutting it fine for Xmas so wasn’t surprised at it not being delivered by then. However the complete lack of communication telling me this, failure to get back to me (each time I have had to prompt them more than once for some kind of update) had me worried that we were getting into soap opera territory.
And so it proved. I was told that they we would get back to me at the start of January. They didn’t. I ended up having to phone them and was told they still didn’t know.
The following week I got an email saying to expect a delivery date within the next ten days.
Twenty days on and still nothing. Phoned on Thursday 23rd of January and was told they would get back to me. They didn’t. Phoned Wednesday 29th January and was told I would be emailed the next day. Guess what ? They didn’t
So almost two months on from ordering it, I have no idea as to when or even if I am going to receive this despite spending £500.
They may have had difficulty with their supplier but 4Living have clearly not been monitoring this order and keeping on top of it
Very very poor

Resposta da 4 Living
Very disappointing
I had an extremely disappointing experience with 4 Living EU. I placed an order for a sofa, which was supposed to be delivered within 4-5 weeks. Three months later, I still had not received the item, despite numerous follow-ups. The courier claimed to have delivered the product, but no proof of delivery was provided, and I categorically did not receive it. Although responsive at first, they failed to resolve the issue or provide a refund, leaving me to initiate a chargeback. Their lack of accountability and unresponsive customer service once I requested a refund make them a company I cannot recommend. Proceed with caution.

Resposta da 4 Living
Waiting on delivery of an item ordered…
Waiting on delivery of an item ordered at the beginning of December.
Despite upon ordering it stated (and remains stated) that delivery of this item is 20 working days, I’m waiting on formal notification of when delivery is going to happen.
I have sent various emails which have received little or no response.
I’m still none the wiser of where my item is or how long delivery is going to take!!
Awful customer service.

Resposta da 4 Living
Oak bench
Ordered an oak bench, contacted 4Living for some extra info and they were very prompt and helpful. Took advantage of a discount offer and ordered the bench which arrived beautifully packaged in the given time frame. The item is lovely and of a very high quality, I wouldn't hesitate to recommend this company.
Communication about delayed delivery…
Communication about delayed delivery dates could have been improved but they rectified this to my satisfaction. Quality product arrived as expected.
Fantastic quality table and excellent…
Fantastic quality table and excellent customer service!
The service provided by Lucy at 4…
The service provided by Lucy at 4 living was excellent.
Excellent service
Excellent service, ordering process was easy, good communication, delivery was excellent and on top of that the price was very competitive, I have no problem recommending 4 Living.
Very impressed
We purchased an Ethnicraft teak dining table from 4 Living and are delighted with it. It is solidly made and very striking. The 4 Living team were very good at keeping us informed re: delivery timings etc. and the delivery team were very personable and helpful.

Resposta da 4 Living
Really lovely oak nightstand
Really lovely oak nightstand, high quality and workmanship. They also price matched for me and gave me an extra discount as a first time buyer and it included a free wood oil which came separately in the post. The only negative was the delivery company they used who were quite rude and not very accommodating about delivery times. They only offer slots at 6-8am to suit them, when most other couriers deliver at times of the day to suit the customer.
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