Abakhan Fabrics, Hobby & Home Opiniões 477

TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I buy a lot of craft fabric mainly in-store. But online to when what I need isn't in stock at the Bolton store. It's comes well packaged and delivery is prompt. The staff in-store are always happy to... Ver mais

Classificada 3 em 5 estrelas

I tried to give feedback via their customer service address: it was very quickly bounced because they didn't know who I was. This despite having set up an account for the purpose of making a very smal... Ver mais

Classificada 5 em 5 estrelas

Attended the Copy your clothes pattern class yesterday at Abakan Mostyn with Corrie Robinson. This class was sold out with 10 people of various skill levels attending. I didn’t have any pre conce... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A great selection of quality products for knitting, crochet, and sewing. I've been delighted with all of my purchases, and the quality and condition of my items have been excellent. Delivery was promp... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de tecidos
  2. Café
  3. Retrosaria
  4. Loja de máquinas de costura
  5. Loja de costura
  6. Loja de fios

Escrito pela empresa

Here at Abakhan, we pride ourselves on offering value for money throughout the vast range of Fabrics, Yarns, Crafts, Sewing Accessories and Haberdashery we have on offer. We are committed to sourcing the best products at the best prices for our customers and frequently have stock lots, clearance parcels and special offers available. Started by the Abakhan family in the late forties as a rug weaving business, the first retail outlet opened in Mostyn, North Wales over thirty years ago. As well as a major retail outlet, this site also occupies the head office and distribution operations of Michael Abakhan Ltd and is also a site of considerable local historic interest. The company has taken great care to preserve the old works buildings resulting in the presentation of an award by the Prince of Wales for the sympathetic restoration of the buildings. Still headed by family members, Abakhan has now been trading for almost 60 years, with 9 stores across the North West (North Wales, Manchester, Liverpool, Birkenhead, Bolton, Chester, Hanley, Preston & Shrewsbury). We also have an online store www.abakhan.co.uk


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

477 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 3 em 5 estrelas

I tried to give feedback via their…

I tried to give feedback via their customer service address: it was very quickly bounced because they didn't know who I was. This despite having set up an account for the purpose of making a very small order. I tried to tell them that over ten days to deliver was not impressive and I might not try them again. The goods were exactly what I was looking for.

3 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Always leave happy with the experience and products

I buy a lot of craft fabric mainly in-store. But online to when what I need isn't in stock at the Bolton store. It's comes well packaged and delivery is prompt. The staff in-store are always happy to help and give advice too. My girls love to buy knitting and crocheting supplies there too. Always leave happy with the experience and products.

1 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Lovely Blue faced Leicester wool .

Lovely Blue faced Leicester wool which arrived speedily by my favourite carrier, Royal Mail. Thank you.

29 de abril de 2026
Opinião espontânea
logótipo da Abakhan Fabrics, Hobby & Home

Resposta da Abakhan Fabrics, Hobby & Home

Thank you for your kind comments, this one of new favourites! Glas you were happy with your purchase.

Team Abakhan

Classificada 5 em 5 estrelas

I needed a paper pattern and managed to…

I needed a paper pattern and managed to find one on this website which was delivered very quickly and in mint condition. Very happy with this service and will use again.

28 de abril de 2026
Opinião espontânea
logótipo da Abakhan Fabrics, Hobby & Home

Resposta da Abakhan Fabrics, Hobby & Home

Thank you for your comments, we are glad you were happy with your purchase and the service.

Team Abakhan

Classificada 1 em 5 estrelas

Abakan Mostyn

The Abakan store in Mostyn has moved all their wool and craft supplies onto the second floor.
As I disabled person I regularly visit the store for supplies but unfortunately the past 3 visits have seen me leave empty handed.
The lift has been out of order for some weeks now and myself and many others I know who are also disabled are no longer able to shop there.
I generally like to avoid buying on line to support businesses but I will now have no choice.
Petrol is too expensive to waste travelling 20 plus miles to find I am unable to access .

26 de abril de 2026
Opinião espontânea
logótipo da Abakhan Fabrics, Hobby & Home

Resposta da Abakhan Fabrics, Hobby & Home

Thank you for taking the time to share your experience. We’re really sorry to hear about the difficulties you’ve faced during your recent visits.

We completely understand how frustrating and disappointing this situation must be, especially when you’ve made the effort to travel to us and haven’t been able to access the products you need.

The lift being out of order for this length of time is not acceptable, and we’re actively working to get it repaired as quickly as possible. In the meantime, we’re reviewing how we can better support customers who are unable to access the second floor, including offering assistance from our team to retrieve items when possible.

We truly value your support and your preference to shop with us in person. If you’re willing, please contact the store directly before your next visit so we can do our best to assist you and ensure you’re not making a wasted journey.

Thank you again for your feedback—it’s incredibly important in helping us improve.

Team Abakhan

Classificada 5 em 5 estrelas

I bought 6 balls of merino 4ply… they…

I bought 6 balls of merino 4ply… they arrived quickly… wasn’t sure what the quality would be like as they were a very good price.. wool was excellent 👍..

23 de março de 2026
Opinião espontânea
logótipo da Abakhan Fabrics, Hobby & Home

Resposta da Abakhan Fabrics, Hobby & Home

Thank you for your comments, we are glad you were happy with your purchase.

Team Abakhan

Classificada 5 em 5 estrelas

A great selection of quality products…

A great selection of quality products for knitting, crochet, and sewing. I've been delighted with all of my purchases, and the quality and condition of my items have been excellent. Delivery was prompt and packaged safely. Very happy customer ☺️

21 de abril de 2026
Opinião espontânea
logótipo da Abakhan Fabrics, Hobby & Home

Resposta da Abakhan Fabrics, Hobby & Home

Thank you for your kind comments, we are glad you are happy with your orders and look forward to helping you again in the future.

Team Abakhan

Classificada 5 em 5 estrelas

Attended the Copy your clothes pattern…

Attended the Copy your clothes pattern class yesterday at Abakan Mostyn with Corrie Robinson.
This class was sold out with 10 people of various skill levels attending.
I didn’t have any pre conceived ideas or expectations as I truly (as a total beginner ) had no idea what to expect. It was a very informative and enjoyable day and I learned so much from Corries superb instruction and direction.
It was more complicated than I expected but the support on a 1 to 1 basis made this a very enjoyable afternoon. I will definitely be booking more classes 👍 Thanks Corrie I hope to produce “the garment “ this week.

12 de abril de 2026
Opinião espontânea
logótipo da Abakhan Fabrics, Hobby & Home

Resposta da Abakhan Fabrics, Hobby & Home

Thank you for you kind words, we are glad you enjoyed the class - this was a brand new class too never ran before so we are really pleased to hear it was successful. We look forward to seeing you on future classes with us.

Team Abakhan

Classificada 4 em 5 estrelas

I'm trying a second order because I…

I'm trying a second order because I like the material but delivery wasn't quick but could of been royal mail an material was cut very wonky on 1 lot of material but I'm hoping it was just a one off so reordered to see. Just received my 2nd order and materials were all cut good

6 de abril de 2026
Opinião espontânea
logótipo da Abakhan Fabrics, Hobby & Home

Resposta da Abakhan Fabrics, Hobby & Home

Thank you for your feedback and for giving us another chance — we really appreciate it.

We’re sorry to hear that your first order didn’t arrive as quickly as expected and that one of the materials wasn’t cut as neatly as it should have been. We understand how important both delivery time and quality are.

While delays can occasionally happen with the postal service, the uneven cut is certainly not up to our usual standards, and we apologise for that. We’re glad to hear you liked the material itself, and we’re committed to making sure your second order reflects the level of quality you should expect from us.

If there are any issues at all with your new order, please don’t hesitate to get in touch — we’re always here to help.

Thank you again for your support

Classificada 2 em 5 estrelas

IMPROVE CUSTOMER SERVICE AND FIX THE SLOW AUTOMATIC DOORS!

It's a good place for yarns and fabrics a d stuff but their customer service isn't that good. So the cashier was really rude and was on his phone the entire time and didn't even say anything to me which was quite unfair. And lastly, the automatic door entrance, its soooo slow and when I walked out I accidentally bumped into it and it hurt so they NEED to fix those doors.

9 de abril de 2026
Opinião espontânea
logótipo da Abakhan Fabrics, Hobby & Home

Resposta da Abakhan Fabrics, Hobby & Home

We apologise that your visit was not as expected, can you please send details of your visit including the date, time and which store location your visited to marketing@abakhan.co.uk so we can investigate this further.

Team Abakhan

Classificada 5 em 5 estrelas

Good quality fabric

Good quality fabric, excellent price and speedy delivery.

31 de março de 2026
Opinião espontânea
logótipo da Abakhan Fabrics, Hobby & Home

Resposta da Abakhan Fabrics, Hobby & Home

Thank you for your kind comments, we are glad you were happy with your shopping experience and we look forward to helping again in the future.

Team Abakhan

Classificada 1 em 5 estrelas

Not Good customer service

I missed something off my order but as they could not amend they said I could cancel, get a refund and reorder. I advised cancel and refund. Reordered but I am now still having both orders because they cannot cancel original order. Why offer this as a solution if they cannot deliver.

12 de março de 2026
Opinião espontânea
logótipo da Abakhan Fabrics, Hobby & Home

Resposta da Abakhan Fabrics, Hobby & Home

Apologies for your disappointment, please do get back in touch and we can arrange a return for the order that is no longer needed.

Team Abakhan

Classificada 2 em 5 estrelas

I have been a customer at Mostyn for 30…

I have been a customer at Mostyn for 30 years, but I can honestly say today was the most disappointing ever.
Ordered food that came wrong & the waitress argued the toss.
All the doors where out of action so my elderly mother had to walk much further than was necessary & then to top it all, the lift was out of action.
The place looked like it was closing down & the staff acted as though they were indifferent whether we shopped or left.
So very sad, but I can't imagine returning to be treated with that attitude.

6 de março de 2026
Opinião espontânea
logótipo da Abakhan Fabrics, Hobby & Home

Resposta da Abakhan Fabrics, Hobby & Home

Apologies that your visit was not expected, can you please contact us with more details at marketing@abakhan.co.uk so we can look into this further.

Team Abakhan

Classificada 5 em 5 estrelas

Outstanding service.

Outstanding service.
Generous measures, promptly dispatched, using Royal Mail so notified of delivery, and delivery secure.
Very pleased :)))

26 de fevereiro de 2026
Opinião espontânea
logótipo da Abakhan Fabrics, Hobby & Home

Resposta da Abakhan Fabrics, Hobby & Home

Thank you for your kind comments, we are glad you enjoyed shopping with us and we look forward to helping you again in the future.

Team Abakhan

Classificada 5 em 5 estrelas

First time visiting the Liverpool Abakhan store…

Visited the Liverpool Abakhan store today for the first time. I only had a quick visit as my daughter needed to get home, otherwise I could have spent hours and hours there. Well stocked and friendly, helpful staff. I only bought 6 pre-cut pieces today, but there was a lot of choice and great prices. My happy place! Thank you Abakhan.

28 de fevereiro de 2026
Opinião espontânea
logótipo da Abakhan Fabrics, Hobby & Home

Resposta da Abakhan Fabrics, Hobby & Home

Thank you for your kind comments, we are glad you enjoyed shopping with us and that you found the fabrics you needed. We look forward to seeing you again in the future.

Team Abakhan

Classificada 5 em 5 estrelas

Order delivered quickly with no…

Order delivered quickly with no problems. Very pleased.

5 de fevereiro de 2026
Opinião espontânea
logótipo da Abakhan Fabrics, Hobby & Home

Resposta da Abakhan Fabrics, Hobby & Home

Thank you for your comments, we are glad you were happy with your shopping experience. We hope to help again in the future.

Team Abakhan

Classificada 5 em 5 estrelas

First time ordering from this website…

First time ordering from this website and everything run smoothly posted quickly and wool was just what I wanted

14 de fevereiro de 2026
Opinião espontânea
logótipo da Abakhan Fabrics, Hobby & Home

Resposta da Abakhan Fabrics, Hobby & Home

Thanks for your kind comments, we are glad you were happy with your purchase and look forward to helping again in the future.

Team Abakhan

Classificada 5 em 5 estrelas

Rose and Hubble Quilting Cotton

Bought some Rose and Hubble Quilting cotton which was competively priced and was so good I ordered more!

7 de fevereiro de 2026
Opinião espontânea
logótipo da Abakhan Fabrics, Hobby & Home

Resposta da Abakhan Fabrics, Hobby & Home

Thank you for your kind comments - we are glad you managed to find what you were looking for and look forward to helping you again in the future.

Team Abakhan

Classificada 5 em 5 estrelas

Lovely customer service and…

Lovely customer service and knowledgeable helpful staff

2 de fevereiro de 2026
Opinião espontânea
logótipo da Abakhan Fabrics, Hobby & Home

Resposta da Abakhan Fabrics, Hobby & Home

Thank you for your kind comments. We look forward to seeing you again in the future.

Team Abakhan

Classificada 5 em 5 estrelas

I have been shopping at Abakhan online…

I have been shopping at Abakhan online for about a decade and have never been disappointed with my purchases.

The website is wonderfully stocked with a treasure trove for anyone with a needle in hand or any crafting in mind. The only problem reining in not to overspend!

Service, quality, range of products and value for money are always just right and on the rare occasions when help is needed - helpful help is at hand.

27 de janeiro de 2026
Opinião espontânea
logótipo da Abakhan Fabrics, Hobby & Home

Resposta da Abakhan Fabrics, Hobby & Home

Thank you for your kind comments, we are glad you enjoy shopping with us and manage to find what you are looking for. We look forward to helping you again in the future.

Team Abakhan

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