Abakan online customer service is appalling. You cannot speak to them by phone or online chat when things go wrong and if you email them you get little, if any, response. I tried to order some fabric... Ver mais
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Abakan online customer service is appalling. You cannot speak to them by phone or online chat when things go wrong and if you email them you get little, if any, response. I tried to order some fabric... Ver mais
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Excellent Aran Yarn at good price - I was a bit disappointed at the shade of the Victorian Rose - it is a bit drab, but I suppose that's what you get for buying online.Quick Delivery
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Attended the Copy your clothes pattern class yesterday at Abakan Mostyn with Corrie Robinson. This class was sold out with 10 people of various skill levels attending. I didn’t have any pre conce... Ver mais
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This was my second order from this company. First time no issues. This time sadly Royal Mail let the process down. Unbelievably I received a RM envelope (apologising about the state of the contents)... Ver mais
A empresa respondeu
Here at Abakhan, we pride ourselves on offering value for money throughout the vast range of Fabrics, Yarns, Crafts, Sewing Accessories and Haberdashery we have on offer. We are committed to sourcing the best products at the best prices for our customers and frequently have stock lots, clearance parcels and special offers available. Started by the Abakhan family in the late forties as a rug weaving business, the first retail outlet opened in Mostyn, North Wales over thirty years ago. As well as a major retail outlet, this site also occupies the head office and distribution operations of Michael Abakhan Ltd and is also a site of considerable local historic interest. The company has taken great care to preserve the old works buildings resulting in the presentation of an award by the Prince of Wales for the sympathetic restoration of the buildings. Still headed by family members, Abakhan has now been trading for almost 60 years, with 9 stores across the North West (North Wales, Manchester, Liverpool, Birkenhead, Bolton, Chester, Hanley, Preston & Shrewsbury). We also have an online store www.abakhan.co.uk
Abakhan Fabrics, Coast Road, Mostyn, CH8 9DX, Flintshire, Reino Unido
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Resposta da Abakhan Fabrics, Hobby & Home
Have shopped in store many times over the years but this time online - the fabric I ordered is lovely quality for the price paid, arrived in a timely fashion. Excellent all round

Resposta da Abakhan Fabrics, Hobby & Home
Lovely quality wool so reasonably priced and just the colour as advertised. It is knitting up beautifully. Delighted with the easy ordering process and great delivery.

Resposta da Abakhan Fabrics, Hobby & Home
Great quality crochet kit. Excellent customer service. Good range of products. Will definately use again

Resposta da Abakhan Fabrics, Hobby & Home
Absolutely would recommend.
Top customer service and very friendly staff. They quickly responded to my emails sorting out my "demands". So so refreshing to have received a good, friendly, human service. Very happy.

Resposta da Abakhan Fabrics, Hobby & Home
Fabulous store, both online and instore, both options are card only. But they have great options of fabric and haberdashery items. Also love there wearhouse sale days they hold.

Resposta da Abakhan Fabrics, Hobby & Home
good quality fabric at an excellent price, Just what I needed to finish my prject and as it's a basic item the rest will come in handy for all kinds of things

Resposta da Abakhan Fabrics, Hobby & Home
Absolutely fantastic end of line fabric bought on a recent promotion. The green melange will make great loose summer trousers, but the heavy knitted green lace is incredible and will make an eye catching summer cardigan. Abakhan have this lace in a number of colours. A really weighty fabric, not flimsy. I just wish I could give a review that would be linked directly to the lace, so others would know how high end it is
Communications, post etc all handled really well.

Resposta da Abakhan Fabrics, Hobby & Home
Their fabric bundles are incredible value! Always stop in at an Abakhan when I’m up North but considering I live in the South I don’t have one nearby. Decided to chance it on a polar fleece bundle for making dog clothes as their in store fleece has always been really nice. Figured I’d get 1 or 2 unusable prints that weren’t my thing. Instead I got fantastic lengths of really lovely print fleece that are already making their way into dog pyjamas and some jumpers for myself! Will 100% buy again, the mystery of what I would get was rather thrilling.

Resposta da Abakhan Fabrics, Hobby & Home
Great to have a special offer if order 3 patterns. I was tempted. Great service as quickly despatched.

Resposta da Abakhan Fabrics, Hobby & Home
Amazing selection of materials at great prices. I managed to get some additional discounted varieties which was a bonus. Delivery was very speedy and I was kept up to date with the timescales etc.

Resposta da Abakhan Fabrics, Hobby & Home
I love Abahkan fabrics- As a business and for their vast range of high quality designer fabrics. I have never received less than excellent service from them and will continue to shop with them for the foreseeable future.

Resposta da Abakhan Fabrics, Hobby & Home
The Gleener is a very useful and effective item and really works , unlike other items which claim to defuzz and remove bobbles from woollens.
I was so impressed that I bought another one for my daughter, after she'd seen how well it works

Resposta da Abakhan Fabrics, Hobby & Home
I saw some foam in store that would be ideal for a project. Unfortunately I only had an on line voucher and they only sold the foam in store. On emailing them they were really helpful and changed the online voucher for an in store one so I could use it for this purpose. The whole process took less than 10 mins to sort using email and a very responsive customer service representative, David. They were so effective and extremely helpful ☺️

Resposta da Abakhan Fabrics, Hobby & Home
I contacted customer service today to source some wool.
Vicki and David were most helpful and located a ball at the Mostyn Store and had it set aside for me to pick up the next day .
Promptly solving a problem for me as I was struggling to find it on line .

Resposta da Abakhan Fabrics, Hobby & Home
Great experience both online and in stores. I needed some fabric urgently for a photoshoot that was happening over the weekend but only able to order fabric on the Friday it wasn’t available in the stores but they pointed me in the right direction and the online customer service team answered my email and processed my order straight away when I said my order was urgent. Very happy, as always, with Abahkan Fabrics. Thoroughly recommend.

Resposta da Abakhan Fabrics, Hobby & Home
Very pleased with my material. The parcel arrived quickly & well packaged. I bought Catherine Kidston curtain material “Climbing Blossom” & lining material . Fabric is lovely & both a good weight &easy to sew.An added bonus was that Catherine Kidston material was in the sale.

Resposta da Abakhan Fabrics, Hobby & Home
I have bought from Abakhan many times.Lovely choice of very good quality fabrics and excellent delivery sevice.It's my "go to" shop for fabric.This time I bought some Italian Jacquard Jersey in a small geo print in black/gey/white.The fabric is a lovely weight,sews beautifully,and as it was in the sale I will make 2 different style skirts for under £15 !! what's not to love!!Visit Abakhan !!

Resposta da Abakhan Fabrics, Hobby & Home
I made a silly error by ordering items twice and emailed Abakhan in order to cancel one order. First thing on Monday morning (today), I had an email saying the order was cancelled and the refund on its way. Very good customer service!

Resposta da Abakhan Fabrics, Hobby & Home
Excellent company, beautiful fabric at unbelievably low price with fast delivery, have used twice within a couple of weeks and will definitely use again

Resposta da Abakhan Fabrics, Hobby & Home
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