Access Self Storage - Bracknell Opiniões 31

TrustScore: 4 em 5

4,2

Access Business Centre, Willoughby Road, Bracknell, RG12 8FB London, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I found the staff helpful and supportive. I needed extra storage last minute on the day and they kindly accommodated this and offered me the best pricing options. I would highly recommend as I know th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Extremely smooth process downsizing from 100ft to 75ft. Very claer easy process. As long as you keep in communication with the team, you will never lose your unit. James Byrne, the manager of the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Super helpful team and a great move in experience. The team could not have been more accommodating and helpful for our move in. The office facilities are great and everyone just seems really friendl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Staff were very helpful in helping me choose the right size unit as it will be longterm . Price is fantastic as well as location. I chose my own insurance as 100% cheaper.

A empresa respondeu


Informações sobre a empresa

  1. Instalações de auto-armazenamento
  2. Escritório de empresa
  3. Local de armazenamento

Escrito pela empresa

Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 59 Access Self Storage stores nationwide, all in easy to reach locations. Whether you're moving to a new home, storing stock, running an ecommerce business, decluttering your home or moving out of student accommodation and need a reputable, secure and affordable storage provider, our friendly, local store teams will find you the right storage for your needs.


Informações de contacto

  • Access Business Centre, Willoughby Road, Bracknell, RG12 8FB, London, Reino Unido

4,2

Bom

TrustScore: 4 em 5

31 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 91% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Staff were very helpful

Staff were very helpful both prior to, and on moving day, and the loading bays and goods lifts sure made moving all the equipment in easier.

7 de junho de 2025
logótipo da Access Self Storage - Bracknell

Resposta da Access Self Storage - Bracknell

Hi Simon,
Thank you for your great feedback! We're so glad to hear that our staff were helpful both before and on moving day, and that our loading bays and goods lifts made the process easier. We truly appreciate your support and are always here to assist if you need anything further!
Access Self Storage

Classificada 5 em 5 estrelas

Great customer service

5 de junho de 2025
logótipo da Access Self Storage - Bracknell

Resposta da Access Self Storage - Bracknell

Hi Heather,
Thank you for your feedback! We're delighted to hear that you had a great experience with our customer service. If you need any further assistance, feel free to reach out!
Access Self Storage

Classificada 5 em 5 estrelas

Moving into Bracknell

The staff are very friendly and informative. Great value and a lovely unit brilliant 24/7 access. The whole process was very easy and the staff all on hand to help out with any queries.

8 de junho de 2025
logótipo da Access Self Storage - Bracknell

Resposta da Access Self Storage - Bracknell

Hi Lyn,
Thank you for your fantastic feedback! We're so glad to hear that you had a smooth and easy experience, and that our staff were friendly and helpful. It's great to know that you're happy with the value, the unit, and the 24/7 access. We truly appreciate your kind words and are always here to assist with any queries you may have. If you need anything further, feel free to reach out!
Access Self Storage

Classificada 5 em 5 estrelas

Great overall experience with Access…

Great overall experience with Access Self Storage.
From facility, location, prices to a very helpful and polite team. All was superb!

Best wishes to James.
Appreciate your prompt support👍🏻

1 de fevereiro de 2025
logótipo da Access Self Storage - Bracknell

Resposta da Access Self Storage - Bracknell

Hi Evgeny,

Thank you for the fantastic review! We're so pleased to hear you had a great overall experience—from the facility and location to pricing and customer service. James is a fantastic store manager, he's very invested in his store and all his customers—we’ll be sure to pass your wishes on.

Access Self Storage

Classificada 5 em 5 estrelas

Good overall experience

Really nice staff members. Moving things in and out couldn’t be simpler - love the access code entry. Feel like my belongings are safe.

19 de julho de 2023
logótipo da Access Self Storage - Bracknell

Resposta da Access Self Storage - Bracknell

Hi Char, thank you for taking the time to write your review. We are delighted that you had such a positive experience, and we will pass your comments on to the team.

Classificada 5 em 5 estrelas

10/10 highly recommend

Couldn't be more appreciate of James! So much quicker, easier and more informative/personable than any other company I spoke to.
10/10 recommend and will be using again in the future.

19 de junho de 2023
logótipo da Access Self Storage - Bracknell

Resposta da Access Self Storage - Bracknell

Hi Chloe, thank you for your glowing review. We are delighted that you had such a positive experience whilst storing with us. We will pass on your comments to the team. Should you need storage again in the future please get in touch. Customer Service Team

Classificada 5 em 5 estrelas

1 month let

Very quick, simple and effortless... at a reasonable price

22 de junho de 2023
logótipo da Access Self Storage - Bracknell

Resposta da Access Self Storage - Bracknell

Dear Simon, thank you for your review. We value all feedback from our customers, and we are delighted that we have delivered the service we strive to achieve. Should you need storage again in the future please get in touch. Customer Service Team

Classificada 5 em 5 estrelas
logótipo da Access Self Storage - Bracknell

Resposta da Access Self Storage - Bracknell

Hi Christina, thank you for your positive review. We are delighted that we have met your expectations, should you need storage again in the future please get in touch. Customer Service Team

Classificada 1 em 5 estrelas

Misleading service description

I called the company before making the journey to Bracknel. Over the phone, they confimred the information on the website including recieving parcels and using the address for customer's company. In the branch, however, the manager said he's not doing that only for £25!
In this company, they do not respect themeselves or their customers. Avoid!

3 de março de 2023
Opinião espontânea
logótipo da Access Self Storage - Bracknell

Resposta da Access Self Storage - Bracknell

Dear Omar, we appreciate the feedback on your experience with Access Self Storage and apologise if we have not met expectations on this occasion. If you would like to discuss this further, please email customerservices@accessstorage.com and our service team will assist you.

Classificada 5 em 5 estrelas
logótipo da Access Self Storage - Bracknell

Resposta da Access Self Storage - Bracknell

Hi Edna, thank you for your positive review. We are delighted that we have met your expectations, should you need storage again in the future please get in touch. Customer Service Team

Classificada 5 em 5 estrelas

Flexible, Friendly and Productive

Access Self Storage is one of the most flexible services I have dealt with. Can I start tomorrow? Yes. Can I extend with a short notice? Yes. Can I access 24x7? Yes.

I am very happy with the service. The managers and staff in Bracknell office are very friendly and helpful. A pleasant and productive experience. Strongly recommended.

9 de outubro de 2022
Opinião espontânea
logótipo da Access Self Storage - Bracknell

Resposta da Access Self Storage - Bracknell

Thank you for your 5-star review, we are delighted that you have had such a positive experience with Access Self Storage and will pass on your comments to the Bracknell team.

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