ADDIS Home Opiniões 

320
•
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Bought a rotary dryer via Argos in April 2026, and sadly the main aluminium tube collapsed in the recent high winds - most likely due to a defect. Was expecting much hassle to get it replaced... Ver mais

Classificada 5 em 5 estrelas

Bought a clothes airer through Argos, good product but the legs broke after 6 months. Addis promptly honoured the 3year warranty when contacted, and posted an upgraded replacement within days.

Classificada 1 em 5 estrelas

Cheap Chinese tat that basically every other company does better. Make sure you keep your receipt to claim on your guarantee because in your two year guarantee for a spray mop you'll probably need at... Ver mais

Classificada 5 em 5 estrelas

Easy ordering process, delivery within couple of days. Addis had the type + size bins I wanted - 2 x 25L rolltop bins in cream, one for waste, one for recycling and finding them much more convenient... Ver mais

Informações sobre a empresa

  1. Loja de artigos domésticos
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Escrito pela empresa

At Addis we believe that housework should be less a chore and more 'matter-of-fact'. We want to make life easier which leaves time for the things that matter.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

320 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 36% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(320)

34 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Swift and easy ordering service but quality could be better

Swift and easy ordering service with good communication. The plastic 2litre jugs are ok, however they are unstable to handle when used to make porridge or a hot sauce. I don’t know if it’s just the heat that softens the plastic or the microwave causes the jug to loose structural integrity but I have to use both hands when removing it from the microwave to avoid spills and potentially burns.

14 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Flexi Laundry Basket - don’t buy

I’ve just had an email from Addis refusing my request for a refund for a Flexi Laundry Basket the handles of which snapped after less than a fortnight. Despite providing a photo of the price label (including the retailer’s logo) and the corresponding debit on my bank statement they maintain this isn’t proof of purchase. Unfortunately I didn’t get a receipt. Last time I buy Addis.

23 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

8.5l soft touch bowl

Ordered 8.5l soft touch bowl. This bowl is the best fit for our sink, and is very robust and durable. It hasn't stained and is easy to keep clean. The order was processed swiftly and the bowl delivered within the suggested time frame. Would order again from this company.

10 de setembro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Customer services gripe.

Product is excellent, but their customer services are awful, asked for help understanding how to operate their product safely, and also told them their instructions were lacking certain info, and I receive an email back asking to send proof of purchase before they can go any further! Just why??

23 de janeiro de 2026
Opinião espontânea
logótipo da ADDIS Home

Resposta da ADDIS Home

Hi Alan,

I'm really sorry about this. There must have been some confusion on our side.
I'm unable to locate your original email - would you be able to let us know your email address via the information request or pop us another quick email so that we can look into this for you please.

Kind Regards,
Addis

Edit 28/01: I have managed to locate your query and can see it was explained that in this instance you were asked for your proof of purchase because the team wanted to ensure that they were providing advice for the relevant product.
The proof of purchase would enable them to check the purchase date and store, so that they could see if this was a newer or older specification, as well as if it was an exclusive specification for any particular store. They could then ensure they are providing the correct advice to you, and providing comprehensive feedback to the product managers so they could take a look into the instructions for the relevant product.

Classificada 5 em 5 estrelas

Long life for great products

My Wife and I received an Addis gift set as a Wedding Present in 1966. The Broom, Linen Basket and bowl are still in use. Regrettably the brush and dustpan lasted only 59 years!!!!!!! . Great products and so good to see a Company continue to trade for so many years. Speaks volumes for their products

19 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Had one of their clothes airers for…

Had one of their clothes airers for just over 2, rubbish product, very flimsy tubing, it finally snapped last week. I never overloaded this product due to its flimsy appearance, I’d happily have paid more for a more robust product. Addis won’t be getting any of my money.

13 de janeiro de 2026
Opinião espontânea
logótipo da ADDIS Home

Resposta da ADDIS Home

Good Afternoon,

Thank you for taking the time to leave us your feedback.

We're sorry to hear that you are unhappy with your airer. Please could you email us at info@addis.co.uk with more information so that we can look into this and resolve this issue for you.

Kind Regards,
Addis

Classificada 1 em 5 estrelas

Compostable bags self shred

Compostable bags self shred. Don't buy.

6 de janeiro de 2026
Opinião espontânea
logótipo da ADDIS Home

Resposta da ADDIS Home

Hi Al,

Thank you for taking the time to share your feedback.

We're sorry to hear of your experience with our compostable bin liners.

Please could you email us at info@addis.co.uk so that we can look into this and assist further.

Kind Regards,
Addis

Classificada 5 em 5 estrelas

Amazing customer service

I contacted Addis on the off chance because the caps for my under sink storage unit had come off. I sent a parts request on Sunday evening and by Monday morning the parts had been sent at no cost. Amazing customer service.

7 de dezembro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

I ordered a washing up bowl and a Jumbo…

I ordered a washing up bowl and a Jumbo dish brush. The bowl was not the size I required and it was scuffed and dirty inside and the Jumbo brush was not a Jumbo and was smaller than the one I was using. Needless to say I had to return them both and Paid for the postage despite the damage / dirty bowl costing as much as the items very difficult to speak to anyone on the phone- apparently telephone issues !

6 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great website

I couldn't find what I wanted in any shops, and thought I would look on Addis website (not realizing that you could actually buy from the website), I found both items I needed - thanks! Delivery was quick.

15 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Quality

It was so east to order and it arrived very quickly. The quality of these products are fantastic and well worth the money.

30 de outubro de 2025
Opinião espontânea

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