ADDIS Home Opiniões 

320
•
TrustScore: 4 em 5

3,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Classificada 5 em 5 estrelas

Bought a rotary dryer via Argos in April 2026, and sadly the main aluminium tube collapsed in the recent high winds - most likely due to a defect. Was expecting much hassle to get it replaced... Ver mais

Classificada 5 em 5 estrelas

Bought a clothes airer through Argos, good product but the legs broke after 6 months. Addis promptly honoured the 3year warranty when contacted, and posted an upgraded replacement within days.

Classificada 1 em 5 estrelas

Cheap Chinese tat that basically every other company does better. Make sure you keep your receipt to claim on your guarantee because in your two year guarantee for a spray mop you'll probably need at... Ver mais

Classificada 5 em 5 estrelas

Easy ordering process, delivery within couple of days. Addis had the type + size bins I wanted - 2 x 25L rolltop bins in cream, one for waste, one for recycling and finding them much more convenient... Ver mais

Informações sobre a empresa

  1. Loja de artigos domésticos
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Escrito pela empresa

At Addis we believe that housework should be less a chore and more 'matter-of-fact'. We want to make life easier which leaves time for the things that matter.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

320 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 36% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(320)

34 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Easily the best food storage containers…

Easily the best food storage containers I've ever used. Perfect for batch cooking/freezing and microwave (lid off). No nasty side clips to break off and flexible top allows a perfect airtight seal. I am still using containers that are over 10 years old!

28 de outubro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Excellent product and a good choice

Excellent product and a good choice. Met all our needs. The only reason for four stars is that they use horrible sticky labels (at least two per item) and to remove the residue is extremely difficult. This is the only reason or only thing I disliked about the entire experience.

6 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant

After looking for a Cream Wasing Up bowl and Drainer eventually found just what I was looking for with Addis, great! Easy ordering and delivery, very pleased.

14 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Not fit for purpose!

Purchased an Addis 30L soft close bin from B&M. Worked fine for the first 3 days. Now the bin lid closes half way and has to be pressed by hand to close fully. When emptying the bin the inner bucket handle detached allowing the contents to spill on to the floor. Will be retuning for refund.

15 de outubro de 2025
Opinião espontânea
logótipo da ADDIS Home

Resposta da ADDIS Home

Hi Michael,

Thank you for taking the time to share your feedback.

We're sorry to hear of your experience with this bin.

If you are able to, please could you send us more information to info@addis.co.uk because this is not feedback we have received previously and it is something the product managers would be keen to look into.

Kind Regards,
Addis

Classificada 5 em 5 estrelas

Fab!

I have loads of these at home on walls, bunk bed and hidden inside cupboards - I stick the sticker up for 24 hours before attaching the caddy and they are brilliant. Hold loads, really secure. Fab.

14 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Zero stars!

If I could give no stars, I would. Ordered products have not arrived. Contacting Addis has been impossible. When you phone customer service it either drops the call or goes to voicemail with no returned call.
Delivery tracking says delivery attempt was unsuccessful, but nobody has attempted a delivery. I have requested a refund. Let’s see how they deal with that.

11 de outubro de 2025
Opinião espontânea
logótipo da ADDIS Home

Resposta da ADDIS Home

Hi Martha,

Thank you for taking the time to share your feedback.

We're very sorry to hear about your experience and that your order didn't reach you. According to the tracking information the courier made three delivery attempts and text notifications, and held the parcel for the allocated time before returning it to us.

We do our best to respond to all emails within 5 working days and voicemails within 72 hours, though it seems we did not receive your voicemail - our apologies for that.

As soon as we received your email we processed a full refund. We hope this has now been resolved to your satisfaction, and we appreciate your understanding.

Kind Regards,
Addis

Classificada 1 em 5 estrelas

Company cant seem to find their own product

Company cant seem to find their own product. Strangely, they dont recognise the product number on the back, and dont seem to answer straightforward questions.

19 de setembro de 2025
Opinião espontânea
logótipo da ADDIS Home

Resposta da ADDIS Home

Good Morning,

Thank you for taking the time to leave us your feedback and I am sorry to hear that you are disappointed with your experience with us.

Sometimes the product number on the back is the retailer's own and specific to them and unfortunately we don't have access to these retailer's systems to check a product number, which may be why the product number in this instance was not recognised.

Please respond to our request for additional information so that we can look into and resolve this for you.

Kind Regards,
Addis

Classificada 5 em 5 estrelas

Excellent description of item

Excellent description of item so I knew what I was getting and therefore no disappointment when it arrived. It was well-packed and came when expected. I'm using it and it is excellent.

30 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Superb customer service

Had an issue with a rotary washing line from Addis, I’ve had it 4-5 years so wasn’t expecting much from my dealings with them, but I have received exceptional customer service. I went on the website to find they had a spare parts form, so I sent my request into them. I received a quick response back the next working day and then within 48hrs received the part which has now fixed the washing line to live another day. A superb response by Addis & this will without doubt make me look for the Addis make whenever I am after anything else, thankyou Addis.

2 de setembro de 2025
Opinião espontânea

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