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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

AJMovers were absolutely brilliant. We had been seriously let down by a bunch of cowboys and needed 6 moving boxes and two bikes transported from UK to southern France at very short notice. Andy was b... Ver mais

Classificada 1 em 5 estrelas

Catastrophe ,compagnie d amateurs .. j attends mon déménagement depuis le mois de juillet et les deux meubles livrés sont arrivés cassés car non protégés . . J attends le suite depuis 3 mois . Com... Ver mais

Classificada 5 em 5 estrelas

I'll always pay a little extra for quality and reliable service and these guys haven't let me down with the 2 jobs they've done for me so far, another move from London to Manchester, collected white g... Ver mais

Classificada 5 em 5 estrelas

AJ Movers moved us from London to Copenhagen. They were extremely professional, helped us with packing delicate items and were very communicative. They arrived at our house on time and at our new pl... Ver mais

Informações sobre a empresa

  1. Transporte e armazenamento de móveis

Escrito pela empresa

Professional house and piano movers !Completed 25000+ moves in 15 years! We done 1000s of moves to Swiss.Germany,Austria,Spain.France,Italy,Ireland. Piano movers,House relocations, Furniture movers.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

241 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

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4,0

Todas as opiniões

(241)

24 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Ajmovers did a cracking job for us

Ajmovers did a cracking job for us, Andy’s guys were very polite, efficient and helpful.
I’m recovering from major back surgery and required assistance in the transport of a king size bed to France, assembling our new bed, plus dismantling and rebuilding our old bed in another room. There was also some bunks to be moved to the garage.
It was at an extra cost of £60 per hour in total, there was two of them and they were quick and efficient.
I couldn’t thank them enough and would not hesitate to use Andy’s company and particularly those two chaps again.
Thanks again
Mike

23 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great service.

I used Ajmovers to relocate some furniture from Italy to the UK.
High and assistance from the pick up to the drop off.
Andy has been very helpful and easy to contact at anytime
I'll use Ajmovers again in the future.

19 de fevereiro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Like being held hostage!

This company was booked via Anyvan but AJMovers were the company who completed the move, and this is the company I’m reviewing! Uncommunicative, quite intimidating actually. They hold all your household items on the vans until you’ve paid them. “You pay now” was the polite request!! A £600 job via Anyvan ended up being £1300 (£100 more than the local professional and friendly company I’d rejected). I was happy for some extras after I’d sent an updated inventory as I had no choice but to agree at the 11th hour but this was a shock. If you use them, pack everything yourself (they don’t label anything and dump it where they choose at the other end & add on charges). They also charged us extra for packaging materials which should’ve been included in the quote according to the job sheet & the Anyvan representative I checked it with. I would complain but I found them to be seriously humourless, intimidating people!
I’m sure they have every come back well rehearsed to all complaints, making it look like everyone else’s fault, so I will put it down to a lesson well learned!

Having now read through some of the other negative reviews (I wish I’d read them earlier), there appears to be a pattern of customer blaming & petty excuses to add fees. Where the company, claiming to be the professionals/experts should be using common sense and an amount of acceptable flexibility, they allow the excuses of the subcontractors to pike on additional fees for the tiniest reason, then scour the original request for any reason to justify it. Anyone who has moved house knows there’s rarely a perfect situation, true professionals and proper moving companies don’t use standard blips to blame or use ‘gotcha’ tactics to rinse customers!

10 de fevereiro de 2022
Opinião espontânea
logótipo da AJMovers

Resposta da AJMovers

Good Morning ,

We are sorry that you have had cause to raise concerns following a move with AJmovers.

We would be happy to review any of your concerns further however we would require an overview of your issues and your booking reference number in order to respond accordingly?
P.S.We always charge for extra items and packing service.

Kind regards,
Andy.

Classificada 5 em 5 estrelas

Great experience

Great experience, Andy was very easy to contact and answered all questions, the pick up & dismantling of the furniture was very efficient, delivery London to The Hague was prompt, and the drop off & rebuilding of the furniture was once again super quick! Very professional, would use again.

7 de fevereiro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

WARNING UNRELIABLE AND CREATIVE WITH THE TRUTH

This is a review I posted on Shiply:
Warning these people are unreliable. To fit in with flights and availability for delivery, dates were agreed weeks before for the collection and delivery. Several requests for the phone number of the crew to co-ordinate timings were ignored and the n umbers provided by Shiply were not answered on the day of collection. They gave the most unbelievable excuse for not collecting to the effect that they had a very similar job the same day from the same rural postcode in France to the postcode next to ours in rural UK. The UK postcode is one short road and I checked every house and no delivery had been made or was expected. Avoid these people like the plague !
This is their reply on the Shiply site:
Reply From WhiteGloveMovers (1396) Le 31/01/2022:
This job was cancelled few weeks before as you agreed to move with another company. So for which company you left this feedback? Kind regards, Andy
THIS IS A LIE WHICH I SEE FROM EARLIER REVIEWS THEY USE WHEN THEY GET A NEGATIVE REVIEW. THEY ALSO USE THE NAME "WHITE GLOVE MOVERS"

In response to their reply my Shiply Ref N° is #AP7DMKO8V

6 de fevereiro de 2022
Opinião espontânea
logótipo da AJMovers

Resposta da AJMovers

Good evening John,

AjMovers are incredibly sorry that you have not received a satisfactory service in this instance.

We would like to ensure that these matters are addresses further and would therefore politely request your booking reference number?

Kind regards,
Andy.

Classificada 5 em 5 estrelas

WhiteGloveMover

WhiteGloveMover
Excellent service, fast efficient, professional, both at collection and delivery.
They helped when no-one could.
Massive thank you.

4 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

High Praise

These guys were great. They moved an upright piano for me. The house the piano was collected from told me the two men who picked up the piano took great care. At my end I was very impressed with how they took great pains to move the piano very slowly and cautiously round a tight entrance into my front door.
The communication was excellent and responsive, especially as I always ask a lot of questions before hiring someone to deliver a precious piano.
They do have genuine insurance too - as Andy was quite happy to show me the certificate- unlike another person quoting on this site who claimed to have insurance, but basically hung up on me when I asked if he would be happy to show it to me.
So yes these guys are what they say on the tin, and I would definitely use them again.

16 de janeiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect service

Collected the piano when they said they would, delivered it when they said they would, very easy to deal with, no fuss, the perfect service. Highly recommended

24 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommended

Really impressive service - good communication from start to finish, the guys arrived bang on time and moved everything professionally and quickly. Also taking into account we have just moved to a 4th floor flat with no lift, they flew up and down the stairs. Made the day as stress free as possible.

I will 100% be using them for my next move.

28 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

AJ Movers were extremely professional

AJ Movers were extremely professional. We moved a kitchen from Kent to France and they dealt with all the paperwork, everything was delivered and put away in an orderly fashion. Andy and his team were extremely helpful and I would highly recommend them.

18 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

I highly recommend Ajmovers

I highly recommend Ajmovers, I was sooo stessed with my big moving from UK to France as I have to move all the stuff of my whole big house and it all went just like a letter in the post !!
They moved my furniture with care and they delivered it with the same care, not to mention the dismantling and remantling.
Really, I could not have wish for a better. The communication was smooth as they answered all of my questions before and during the moving.
No hidding cost, not to mention the reasonable price and the very friendly, smily team.

27 de julho de 2021
Opinião espontânea

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