Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

AJMovers were absolutely brilliant. We had been seriously let down by a bunch of cowboys and needed 6 moving boxes and two bikes transported from UK to southern France at very short notice. Andy was b... Ver mais

Classificada 1 em 5 estrelas

Catastrophe ,compagnie d amateurs .. j attends mon déménagement depuis le mois de juillet et les deux meubles livrés sont arrivés cassés car non protégés . . J attends le suite depuis 3 mois . Com... Ver mais

Classificada 5 em 5 estrelas

I'll always pay a little extra for quality and reliable service and these guys haven't let me down with the 2 jobs they've done for me so far, another move from London to Manchester, collected white g... Ver mais

Classificada 5 em 5 estrelas

AJ Movers moved us from London to Copenhagen. They were extremely professional, helped us with packing delicate items and were very communicative. They arrived at our house on time and at our new pl... Ver mais

Informações sobre a empresa

  1. Transporte e armazenamento de móveis

Escrito pela empresa

Professional house and piano movers !Completed 25000+ moves in 15 years! We done 1000s of moves to Swiss.Germany,Austria,Spain.France,Italy,Ireland. Piano movers,House relocations, Furniture movers.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

241 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(241)

24 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I can highly recommend AJ Movers to…

I can highly recommend AJ Movers to anyone, my move to France went like a dream. They moved a full house from UK to south of France with no issues, all paperwork accepted for customs and the lads worked incredibly hard within 2 hours they were done! hard working team who also assembled beds with no qualms.

19 de julho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Very satisfied customer!

After accepting their very competitive quote, the pandemic made pinning down a date for my job difficult. Despite this, Andy and team worked patiently to find a date that worked all round. The team were efficient, effective and really professional. I would undoubtedly use their services again and recommend them highly.

27 de junho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Highly Recommended

They were great. Answered every question in a timely manner. Got me through customs with ease. The people in the vans were fast and precise and organised to load and unload. No complaints and would highly recommend.

10 de junho de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Didn't respect agreed price, but good with piano

We took the time to prepare a detailed inventory of all the items to be moved from Paris to London, including pictures and dimension of everything. We received the quote, and agreed it, again, confirming (as asked) with a complete itemised list of what will be moved and the agreed price.
Come the pick-up day. We go through the flat and show what is to be taken.
No comment at that stage, although we pointed out some items that could only be stored in the van lengthwise (too tall for the can).
Workers quite efficient, pack about 90%, and then come back to us and tell us “Now, what do you want us to take, as there isn’t enough space for everything, and those wooden sides are too tall for our van”.
Very surprised, as everything was in the inventory. Spoke to Andy the manager over the phone. In summary, if we wanted the items to be moved, it would be in another van for an additional £ 400.
What was the point of sending an itemised list in the first instance? We had to empty the flat, too late to find any alternative, so we agreed.
Come the delivery. Workers look around, call their boss and tell us “There are few steps to get to your ground floor, that will be an additional £ 150”. Again, we pointed out that it was mentioned in our email, and, reluctantly, they agreed.

All that was after the saga about pick-up date. Was agreed a pick-up on Monday. On Thursday, AJMovers ask us whether they could do it on Sunday instead. We tried to be helpful, so changed our plans, asked additional friends to come helping us packing earlier, and confirmed on Friday that we could do that. Immediate response that Sunday may not be an option anymore, they will tell us. Saturday lunch time, no news. We asked about it and were told that we would be informed asap. Saturday 4pm, still no news, we don’t know whether pick-up on Sunday or Monday. We chased, and were told that we had no right to chase, as we hadn’t agreed immediately on Thursday for the proposed change of date.

So all in all, not a very good experience.

On the positive side, they definitely deserve 1 star for moving the piano. Clearly professionals used to do so.

Addendum: No booking reference were given by AJMovers, however, full email trail on 21st March 21 from email address shared through TrustPilot

Addendum 2: Response from AJMovers "We would like to assure you that matters such as this are taken seriously" sounds very much like "your call is important to us" when you are waiting on the phone to get an answer. After 5 days, haven't heard anything from AJMovers, which just shows how "important" such matters are to them.

4 de junho de 2021
Opinião espontânea
logótipo da AJMovers

Resposta da AJMovers

Reply from AnyVan
10 hours ago
Hello Alexis,

AJmovers are incredibly sorry that you have been left dissatisfied with the service provided.

We would like to assure you that matters such as this are taken seriously however in order for us to review these matters further, could you please provide your booking reference number?

Kind Regards,
AjMovers

Classificada 5 em 5 estrelas

Vety happy I chose this company

Great experience with this company! Found them on Shiply offering a competitive price. Had to move some stuff from Switzerland over to England after clearing out my parents' house. Communication was excellent and the collection fast. The delivery time was outstanding! Less than 24 hours door to door! I paid the whole amount upfront and felt very confident. Friendly people, quick and efficient.
Would highly recommend!

1 de junho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommended

Highly recommended. Very efficient. Great communication. Reasonable price.

Moved a 2 bedroom apartment from Barcelona to Oxford in just over 24hrs. Very impressed.

3 de maio de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience using this company who…

Great experience using this company who moved us from Reading UK to centre of France. The communication was great, they were on time and very quick, happy and professional. My husband said that they were experts at furniture Tetris. They were able to fit a lot of things into a Luton van and arrived on perfect time. All we had to do was give a list of box content and an estimated value and they did the rest of the paperwork - easy.

A***

28 de abril de 2021
Opinião espontânea
Classificada 4 em 5 estrelas

All in all a positive experience

The team arrived on time, were very good and careful with the packing and the items arrived on the agreed date. They were certainly very quick - got a call to notify me when they were about an hour away, which was great!
They placed the items in the room/s where I wanted them and helped to rebuild the bed, which was great. All in all a good experience - price was very competitive too. Have already recommended their services to someone I know who needed removal services.
Just to note that you would be required to pay a deposit upfront [a small percentage of total cost depending] and then make payment on collection (or at least before items are offloaded from the trucks).

6 de abril de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Professional service …

Professional service which I highly recommend. They moved my Steinway piano and a sofa with great care from Oxford to London. They did a fantastic job.

19 de março de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Glad I used AJMOVERS for my UK to…

Glad I used AJMOVERS for my UK to FRANCE move. Professional, punctual, hassle free experience from start to finish (which lets face it is what we all want when moving). Highly recommend!

6 de março de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Great service!!!

I honestly had the best service from Andy and the movers. I was not able to be on site in London and they took care of everything from A to Z, packed everything neatly and I received mypackages only 3 days later in France. Andy was extremely responsive and efficient with every question I had. I cannot stress enough how good they were,, definitely recommend them !!

4 de março de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent removal service

I highly recommend this removal company! I was very anxious about our house move as i have a lot of stuff including furniture, but they did an amazing job from start to finish! They stack things so well, they can fit double of what you think in a van. They disassembled and reassembled my furniture and were generally very pleasant and took pride in their job. It made the whole thing a lot less stressful!

2 de março de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing job on EU-UK move

Am so grateful to Andy and his team for doing a tricky EU to UK furniture move for me. Answered all of my questions efficiently and knowledgeably and the move itself went super-smoothly. Amazing job!

22 de fevereiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Huge thanks for problem free move

Huge thanks for a problem free, fast move from London to Cologne. We accepted the quote through Anyvans and within 3 days all the goods were in their new home. Pleasant to deal with and polite. Couldn't believe that this was possible in the middle of lockdown!

4 de fevereiro de 2021
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais