Really hope this stops others purchasing from this company.Made an order totaling 20 disposable devices full payment was taken straight away shortly after confirmation of despatch. When the pac... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
FANTASTIC! Was sceptical ordering as never heard of the site before and prices are great! Order arrived in a few days. Packed well too. Highly recommend 👌🏼 I will be ordering all my vape stuff f... Ver mais
A empresa respondeu
I have been dealing with this company for quite some time now, and they have always been spot on with my orders. However, this time they went above and beyond. My order was incomplete at first I or... Ver mais
A empresa respondeu
Had a little bit of an issue with one of the Hayati pro ultra vapes when I ordered two, got in touch with a team member called Evan, absolutely spot on and extremely professional even offered to repla... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Alectrofag is an E cig Supplier with an Online Shop selling E Cig Accessories including Starter Kits, Tanks for E Cigs, Ecig Coils and Vaping products including Vape Juice and Liquid.
Informações de contacto
Old Swan 15 St Oswald's Street , L13 5SA , Liverpool, Reino Unido
- +44 151 254 2136
- support@alectrofag.co.uk
- www.alectrofag.co.uk
4,2
Bom
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 9% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
very bad company
very bad company, selling fake products, and refuse to refund when questioned about the products. They do everything possible to get away with refunding when called out on the product quality. Be very careful buying from this company, and make sure you check the date.
31 de dezembro de 2025
Opinião espontânea
I absolutely love this company
I absolutely love this company, soo much choice, & great value for money. Ive just given 2 friends there website.
Promt delivery too 👍🏼
Highly recommend 🤩
18 de dezembro de 2025
Opinião espontânea
Resposta da Alectrofag
Thank you so much for your amazing review! 🤩
We’re absolutely thrilled to hear that you love our company, our range of products, and the value we offer. It really means a lot to us that you’ve also recommended our website to your friends that kind of support is truly appreciated 💙
We’re glad your delivery was prompt and that you had a great experience overall. Thank you again for your kind words and recommendation, and we look forward to serving you again soon! 👍🏼✨
Missing items
Never had a problem with past orders, but last one missing 2 items,got in touch and answer was add them to next order, asked them to send out but now no response to email!!!
Now 12 days and items still not received!!
1 de dezembro de 2025
Opinião espontânea
Resposta da Alectrofag
Hi there,
We’re truly sorry to hear about the inconvenience you experienced with your recent order. This is not the level of service we aim to provide, and we sincerely apologise for the frustration caused.
To help us resolve this for you as quickly as possible, kindly reach out to us at Support@Alectrofag.co.uk
so we can look into your missing items and assist you right away.
Thank you for bringing this to our attention we’re here to make it right. 💛
First class service and first class…
First class service and first class product....l know where l will buying from next time. Thank you......
27 de novembro de 2025
Opinião espontânea
Best Vape company bar none
This is one of the best company’s out there for Vapes etc. Great prices and fantastic delivery and the customer service is fantastic, Colin.
14 de novembro de 2025
Opinião espontânea
Resposta da Alectrofag
Hi Colin,
Thank you so much for the fantastic 5-star review! We’re really glad to hear that you’re happy with our prices, delivery, and customer service. Feedback like yours truly means a lot to the whole team.
We appreciate your support and look forward to serving you again soon!
Best regards,
Team Alectrofag
Pods
Thank you for my order. Just the job and very quick delivery to. Many thanks all.
15 de novembro de 2025
Opinião espontânea
Resposta da Alectrofag
Hi Alan,
Thank you so much for your wonderful 5-star review!
We're really glad to hear that your order was just what you needed and that it arrived quickly. We truly appreciate your support — many thanks from our whole team!
Best Regards,
Team Alectrofag
Alectrofag actually have my favourite…
Alectrofag actually have my favourite vape flavour that I have been unable to find for a couple of months, cheaper price too, quick delivery and great offers, have recommended to my sister.
5 de novembro de 2025
Opinião espontânea
Resposta da Alectrofag
Hi Tracey,
Thank you so much for your wonderful review! We’re delighted to hear that you found your favourite vape flavour with us — and at a better price too! 😊
We really appreciate your kind words and the recommendation to your sister. It means a lot to us.
Thanks again for choosing Alectrofag, and we look forward to serving you both again soon!
Kind regards,
The Alectrofag Team
First time buyer and all good
First time buyer and all good, and no fuss, as it should be. Keep it up!
27 de outubro de 2025
Opinião espontânea
Resposta da Alectrofag
Hi Steve Renshall,
Thank you so much for your 4-star review! 🌟
We’re really glad to hear your first experience with us was smooth and hassle-free — just the way it should be! We appreciate your feedback and look forward to welcoming you back again soon.
Best regards,
Team Alectrofag
Vapes
Always order, Shop. It’s absolutely amazing xx always get a confirmation I’ll always on time always tracked fully to my door
27 de outubro de 2025
Opinião espontânea
Resposta da Alectrofag
Hi Caz Winyard,
Thank you so much for your wonderful review!
We’re delighted to hear that you’re happy with our service and that your orders always arrive on time and fully tracked. Your continued support truly means a lot to us — we look forward to serving you again soon! 🌟
Warm regards,
Team Alectrofag
Great staff
Great staff, great knowledge, great service all round
21 de outubro de 2025
Opinião espontânea
Resposta da Alectrofag
Hi Macstump,
Thank you so much for your wonderful 5-star review! 🌟
We’re thrilled to hear that you were happy with our staff, knowledge, and overall service — it truly means a lot to the whole team.
We really appreciate your support and look forward to serving you again soon!
Best regards,
The Alectrofag Team
The was the second time of ordering…
The was the second time of ordering from this company and what a super speedy delivery product JNR P4 stellarc
It’s fantastic value for money at £19.99 the box was full
Happy days
I’m impressed shall make this a my new website so Thank you so much
20 de outubro de 2025
Opinião espontânea
Resposta da Alectrofag
Hi Debbie,
Thank you so much for your fantastic review! 🌟
We’re thrilled to hear your second order went just as smoothly and that you're loving the JNR P4 Stellarc — it really is great value for money! We're so glad the speedy delivery and product quality impressed you.
It means a lot to know you'll be making us your go-to website. Thank you again for your support — we look forward to serving you again soon!
Best regards,
The Alectrofag Team
The company has got different deals…
The company has got different deals with disposable vapes and lots of different flavours that I wanted to try
20 de outubro de 2025
Opinião espontânea
Resposta da Alectrofag
Hi Donna Louise Kelly,
Thank you so much for your 5-star review! 🌟
We’re delighted to hear you’re enjoying our range of disposable vapes and flavour options. It’s great to know you’ve found plenty of new flavours to try — we’re always adding more to keep things exciting!
We really appreciate your support and look forward to serving you again soon.
Best regards,
The Alectrofag Team
Excellent products
Excellent products. Never had a problem with anything. Always delivered on time
16 de outubro de 2025
Opinião espontânea
Resposta da Alectrofag
Hi Mrs Nicola Graham,
Thank you so much for your wonderful 5-star review! 🌟
We’re delighted to hear that you’re happy with our products and service, and that your orders always arrive on time. Your continued trust and support mean a lot to us!
Kind regards,
The Alectrofag Team
couldn't be happier with the level of…
couldn't be happier with the level of service I received. the time it took from ordering to delivering was surprisingly quicker than I expected and I couldn't be more satisfied.
6 de outubro de 2025
Opinião espontânea
Resposta da Alectrofag
Hi Damien Lloyd,
Thank you so much for your wonderful review!
We're absolutely thrilled to hear that you’re happy with the service and that your order arrived quicker than expected. Your satisfaction means a lot to us, and feedback like this truly makes our day.
We look forward to serving you again soon!
Best regards,
Team Alectrofag
As always fantastic service
As always fantastic service, quality products and the ones I actually ordered! Haven’t used any other company since finding Alectrofag.
Keep up the good work. It makes a difference
25 de setembro de 2025
Opinião espontânea
Resposta da Alectrofag
Hi Nee Nas,
Thank you so much for your kind words and continued support — it truly means a lot to us!
We’re thrilled to hear that you’ve been happy with both our service and product quality, and it’s even better to know we’ve earned your trust as your go-to vape store.
We’ll definitely keep doing our best — your feedback reminds us why we do what we do!
Thanks again, and we look forward to serving you again soon.
Best regards,
The Alectrofag Team
Tip top service as always
Tip top service as always. Having been a smoker for too many years I am cutting back on the cigarettes and changing to vapes. The Hayati range have superb flavours that continue to the very last puff.
23 de setembro de 2025
Opinião espontânea
Resposta da Alectrofag
Hi Val Bonsey,
Thank you so much for the fantastic review!
We’re really glad to hear you’re enjoying the Hayati range — their flavours are definitely a favourite among our customers, and it’s great to know they’ve been a helpful part of your transition away from cigarettes.
Well done on making the switch — we’re here to support you every step of the way! And as always, we truly appreciate your continued support and kind words about our service.
Looking forward to serving you again soon!
Best regards,
Ewan Stewart
Najwyższa jakosc
11 de setembro de 2025
Opinião espontânea
Resposta da Alectrofag
Hi Sebastian,
Thank you so much for your wonderful 5-star review! We’re thrilled that you’re happy with the quality of our products.
Dziękujemy za Twoją opinię i zaufanie! 🙏
Best Regards,
Team Alectrofag
Resposta da Alectrofag
Dear Elaine Roberts,
Thank you for your kind review!
We’re delighted everything reached you safely and that you’re happy with your order. Enjoy your order and looking forward to serving you again soon!
Best Regards,
Team Alectrofag
Very happy with my vape delivery
Very happy with my vape delivery
Thanks very much
5 de setembro de 2025
Opinião espontânea
Resposta da Alectrofag
Hi Mrs Andrea,
Thank you so much for the 5-star review! 🎉
We're really glad to hear you're happy with your vape delivery. Your support means a lot to us!
If you ever need anything or have questions, we're always here to help. Enjoy your vape!
Best regards,
Team Alectrofag
fast delivery
fast delivery, good prices with deals and convenient
1 de setembro de 2025
Opinião espontânea
Resposta da Alectrofag
Dear Benjy Dezza,
Thank you so much for your 5-star review!
We're glad you’re happy with our fast delivery, great deals, and convenience. Your support means a lot, and we look forward to serving you again soon!
Kind regards,
Team Alectrofag
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