Alectrofag Opiniões 

Resposta da Alectrofag

4/02/2025

Hi Robert,

Thank you so much for the 5-star review! We’re thrilled to hear you’re happy with the delivery speed and the taste of your vapes. 😊 We can’t wait to have you order with us again!

If you need any help or have any questions, feel free to reach out.

Thanks again!
The Alectrofag Team

Resposta da Alectrofag

Actualizada a 22/01/2025

Hi Nigel,

Thank you for bringing your concern to our attention.

We are pleased to inform you that our representative has contacted you and resolved your issue to your satisfaction. We deeply value your trust and aim to ensure you never face any issues with us again.

If you’d like to share your updated experience, it would mean a lot to us and help others make informed decisions.

Should you have any further questions or concerns, please do not hesitate to contact us at our support email. We’re always here to assist you.

Kind regards,
Team Alectrofag

Resposta da Alectrofag

16/01/2025

Hi Mr D Marsh,

Thank you for sharing your feedback! 🌟

We’re glad we could address your concern promptly and provide a solution that worked for you. Your satisfaction means the world to us, and we’re always here to ensure your experience is smooth and enjoyable.

We look forward to serving you again and turning that 4-star experience into a 5-star one! 💖

Kind regards,
Team Alectrofag

Resposta da Alectrofag

15/01/2025

Hi Helena,

Thank you so much for your glowing review!

We’re thrilled to hear that you’ve been a loyal customer for such a long time and that you’re happy with our offers, products, and quick delivery service.

Your satisfaction is our top priority, and it means the world to us that we can consistently meet your expectations. We look forward to continuing to provide you with the best deals and service in the future!

Thank you for choosing us.

Best regards,
Team Alectrofag

Resposta da Alectrofag

Actualizada a 14/01/2025

Hi Dear,

We’re thrilled to hear that our same-day delivery service and product quality exceeded your expectations. Your kind words truly motivate us to continue providing outstanding service.

Thank you for choosing Alectrofag and for recommending us so highly.

We look forward to serving you again soon!

Kind regards,
Team Alectrofag

Resposta da Alectrofag

10/01/2025

Dear Lily,

Thank you so much for your kind words and fantastic 5-star review!

We're thrilled to hear that you found our service quick, reliable, and the best. Your satisfaction means everything to us, and we’re grateful for your support.

We look forward to serving you again soon!

Best regards,
Team Alectrofag

Resposta da Alectrofag

6/01/2025

Dear SD,

Thank you for your fantastic 5-star review! We're delighted to hear that your first experience with us was such a positive one. It’s great to know you found our prices fair and our shipping efficient.

We truly appreciate your support and can’t wait to serve you again. If you ever have any questions or need assistance with your next order, don’t hesitate to reach out.

Looking forward to your next visit!

Best regards,
Team Alectrofag

Resposta da Alectrofag

6/01/2025

Dear Nathan,

Thank you for your feedback. We truly value your input and appreciate you bringing this to our attention.

For every Zap Instafill device, a set of manual instructions is included to help with understanding the working and assembly process. The manual provides step-by-step guidance on setting up the device. After assembly, it’s essential to turn the device upside down, allowing the e-liquid to flow into the coil. Additionally, giving the coil 10 minutes of prime time ensures it absorbs the e-liquid properly before use.

It’s unfortunate that you’ve had this issue, and we understand your frustration. We’ve received your email and will work to turn this experience into a positive one. Our team will follow up with you shortly to assist further.

Thank you for your patience, and we’ll do everything we can to resolve this matter to your satisfaction.

Best regards,
Ewan Stewart

Resposta da Alectrofag

31/12/2024

Dear Cait,

Thank you for your feedback regarding your order status. We want to clarify that whenever a customer places an order, they receive a confirmation email indicating that we have successfully received their order. This email does not confirm delivery.

Please check your confirmation email for more details. If you could share your email address and order number, we would be happy to look into this further and resolve any issues you may have.

Thank you for your understanding, and we look forward to assisting you!

Best regards,
Team Alectrofag

Resposta da Alectrofag

23/12/2024

Dear Raymond,

Thank you so much for your 5-star review! We're thrilled to hear that you enjoyed our fast service, free delivery, and competitive pricing. Providing an exceptional shopping experience is always our goal, and it’s fantastic to know we’ve met your expectations.

We look forward to serving you again soon. If there’s anything we can do to make your next visit even better, don’t hesitate to let us know!

Kind regards,
Team Alectrofag

Resposta da Alectrofag

24/12/2024

Dear Martin,

Thank you for sharing your feedback. We understand the importance of timely delivery and accurate product representation.

Our customer service team is already in contact with you, and step by step, we will work diligently to resolve this issue to your complete satisfaction. We appreciate your patience and cooperation throughout this process.

If there’s anything further you’d like to discuss, please don’t hesitate to reach out.

Kind regards,
Team Alectrofag

Resposta da Alectrofag

18/12/2024

Hi Tanya,

Thank you so much for your fantastic review!

We're thrilled to hear that you had such a positive experience with us. It’s great to know that our swift shipping and careful packaging met your expectations. We’re delighted to have earned your trust and look forward to being your go-to for all your vape needs. Thanks again for recommending us—we truly appreciate your support! 😊👌🏼

Best Regards,
Team Alectrofag

Resposta da Alectrofag

16/12/2024

Hi Andy,

Thank you so much for your glowing review!

We're thrilled to hear you loved the 6000 puff vapes and found our deals and same-day delivery service impressive. Your loyalty means the world to us, and we’re so glad we continue to meet your expectations.

Looking forward to serving you again soon!

Kind regards,
Team Alectrofag

Resposta da Alectrofag

13/12/2024

Hi Catherine,

Thank you so much for your 5-star review!

We're thrilled to hear that your ordering experience was smooth and that Evan provided fantastic customer service to resolve your issue. Your kind words mean a lot to us, and we look forward to serving you again! 😊

Best Regards,
Team Alectrofag

Resposta da Alectrofag

11/12/2024

Hey Kerrie,

Thank you so much for your wonderful review!

We're thrilled to hear that your second order arrived quickly and that you're happy with the product quality. It’s great to know our team could resolve the issue with your first order professionally—we always strive to provide the best possible service.

We’re grateful for your recommendation and look forward to serving you again soon! 😊

Best regards,
Team Alectrofag

Resposta da Alectrofag

26/11/2024

Hi Mikey.

Thank you for your fantastic review! 🌟

We're thrilled to hear that you're enjoying the amazing quality of our vapes. Your satisfaction means the world to us, and we can't wait to serve you again soon! 😊

Best regards,
Team Alectrofag

Resposta da Alectrofag

21/11/2024

Hi Farida,

Thank you for sharing your feedback.

Could you please provide us with your order number? Alternatively, you can reach out to us at "support@alectrofag.co.uk", and we’ll work swiftly to resolve your concern to your utmost satisfaction. Unfortunately, we’re unable to locate your order details by your name at the moment.

We look forward to assisting you further!

Kind regards,
Team Alectrofag

Resposta da Alectrofag

20/11/2024

Hi Graham,

Thank you for sharing your feedback with us. We hope you are doing well.

We have received your concern through our customer support, and one of our team members has already contacted you to assist further. The return process for your order has been initiated. Once we receive the device back, we will be more than happy to exchange it for the preferred one you originally ordered.

Thank you for your understanding and patience. We look forward to resolving this matter to your satisfaction!

Kind regards,
Team Alectrofag

Resposta da Alectrofag

18/11/2024

Dear Aneta,

Thank you for your fantastic review! We're glad you enjoyed our fast delivery, great prices, and wide selection. Your recommendation means a lot to us!

We look forward to serving you again.

Kind regards,
Team Alectrofag

Resposta da Alectrofag

Actualizada a 15/11/2024

Dear Pat,

Thank you for taking the time to share your feedback.

We’d like to share some helpful information about this product. As a high-puff device, it requires a prime time of approximately 10 minutes to allow the coil to fully absorb the e-liquid. Using the device before this priming period may lead to a burnt taste. We hope this clarification helps with understanding the device’s performance.

To further assist you, we kindly request your order number, as we are unable to retrieve your order information based on this review. Once we have the details, we will make it our priority to resolve this issue to your utmost satisfaction and ensure a better experience moving forward. Please leave us an email for our customer support team at Support@Alectrofag.co.uk.

We truly value your support and look forward to hearing back from you.

Best regards,
Team Alectrofag