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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent service and very good website. Bought a Barbour jacket but ordered the wrong colour, telephoned the company on a Saturday, very friendly and helpful, sent jacket back and received the new on... Ver mais

Classificada 5 em 5 estrelas

I cannot praise the efficiency of this company more highly. Ordered a Barbour jacket at a competitive price and delivered next day. Had to be returned as wrong size. Re-ordered and for sake of speed... Ver mais

Classificada 5 em 5 estrelas

Their customer service is second to none. DPD had delayed my parcel for 2 days. I received 2 phone calls from AllWeather's asking if they could assist me in anyway as they knew i was waiting for this... Ver mais

Classificada 5 em 5 estrelas

Wanted a new Barbour Border coat. Barbour prices were fixed with a couple of other stores offering a flimsy discount. So I looked online for a decent New Year sale. Allweather... Ver mais

Informações sobre a empresa

  1. Loja de equipamentos e roupas para actividades ao ar livre
  2. Loja de roupa

Escrito pela empresa

We are a country clothing store on the outskirts of Billericay in Essex. We stock a wide range of products from some of the best-known brands in outdoor clothing and footwear including Barbour, The North Face, Rab and Timberland. Either order online via our secure website or visit our showrooms near Billericay in Essex. We think you’ll find it’s well worth a visit. 10 minutes from junction 29 M25.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

800 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Superb Service!

I have been meaning to write this review for several months as I bought a Barbour jacket from them before Christmas and I did say that I would leave a review, so it’s been on my mind to get around to it.
I dealt with Michael over the phone who answered my queries and was superb to deal with.
Delivery was swift, packaging excellent and the whole experience of dealing with allweathers.co.uk was great and I love the jacket!
I was so impressed with their service that I telephoned after I received the jacket and spoke with one of the directors, Darren and told him and Michael how impressed I was with my purchase and their service.
Job done- leaving this review is now off my mind!
Thanks again Guys - I’ll be back!

16 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service.

Excellent service and very good website. Bought a Barbour jacket but ordered the wrong colour, telephoned the company on a Saturday, very friendly and helpful, sent jacket back and received the new one on the Thursday, no problems. Also considerably cheaper than anywhere else. Definitely recommend.

24 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service! I didn’t keep the product I bought, I bought a Barbour jacket for my dad’s birthday but it didn’t fit him. I sent it back and received a confirmation email and refund that day. I would definitely buy from this company again and would recommend!

26 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The best customer service

Their customer service is second to none. DPD had delayed my parcel for 2 days. I received 2 phone calls from AllWeather's asking if they could assist me in anyway as they knew i was waiting for this delivery. I've never experienced this for any other retailer. I will be a returning customer.

15 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Ordered wrong size

Ordered wrong size. Thought it might cause a problem getting the right size. Not at all, sent it back and received my new one by return post. Could not be happier. Fantastic service and communication 5* from me

4 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Superb…. Give them a try!!

Wanted a new Barbour Border coat.

Barbour prices were fixed with a couple of other stores offering a flimsy discount.

So I looked online for a decent New Year sale.

Allweathers popped up with a super competitive price, almost too good to be true.

I read the reviews on here which were overwhelmingly positive - so took a punt.

I’m astounded at the service. Order email arrived promptly as expected, followed by a DPD email saying they were expecting my parcel.
Delivery took 1 working day.

Product is genuine and I’m absolutely delighted.

Package slip was easy to understand with clear returns guidance (at your own expense).

This is a quality small business that thrive on excellence - please give them a try rather than relying on the big name shops.

Excellent. 10/10

2 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

What a brilliant company

What a brilliant company. Found a gift I needed on their website cheaper than anywhere else. I placed the order at 4pm one day, received delivery of it 11am the following day. What great service - thank you.

11 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Tremendous experience - efficient service

I cannot praise the efficiency of this company more highly. Ordered a Barbour jacket at a competitive price and delivered next day. Had to be returned as wrong size. Re-ordered and for sake of speed paid for the 2nd jacket. Again arrive the next day by the ever efficient DPD. Have already been reimbursed - unbelievable service.
Can highly recommend.

5 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Good experience.

Incredibly prompt postage with zero hassle. Good prices that are competitive with other retailers. Easy payment. Recommend this retailer for outerwear clothing.

27 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Extremely Poor Customer Service – Avoid

I had a terrible experience with Allweathers. My parcel never reached me, yet the company refused to take any responsibility. They simply hid behind the courier’s tracking data and insisted the issue was “my building’s problem,” even though I never received the item.

Their customer service was dismissive and unhelpful, offering no real support or solution. Instead of assisting a paying customer, they pushed all blame elsewhere and refused a refund.

I’ve never dealt with a retailer so unwilling to help when something goes wrong. Extremely disappointing — I will not be ordering from them again.

20 de novembro de 2025
Opinião espontânea
logótipo da Allweathers

Resposta da Allweathers

Thank you for taking the time to share your feedback. We’re sorry for the frustration caused by this delivery issue.

There was some initial confusion (on our part), as the courier left the parcel with the concierge in the central mail room, which is part of the wider development but not the building you live in, and this only became clear after we spoke in more detail.

Once everything became clear, we immediately arranged for the courier to return to the mail room, collect the parcel and redeliver it directly to your flat (we hope this will be completed within the next few days). We also confirmed that you’re welcome to a full refund if you no longer need the jacket.

It’s always unfortunate when things go wrong, and as a small family business, we take situations like this very seriously. Reviews matter a great deal to us, so it’s especially disappointing when a customer feels let down.

We’re genuinely sorry this took longer than expected to sort out, and we’re here to help if you need anything further.

Classificada 5 em 5 estrelas

Fantastic customer service

I am so glad I've discovered this company who offer fantastic customer service. You can talk to them on the phone they answer emails the same day, this is pretty rare these days. Good old fashion customer service. I had to return an item for a replacement larger size it was all dealt with so quickly and efficiently. When I called the guy who answered the phone, was so helpful and offered great advice. The Barbour coat was perfect and will definitely use this company again.

17 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great and personal customer service

I bought a Barbour jacket online about 11 months ago. I'd read the reviews already about this company so felt pretty confident buying from them. When I got my jacket I found it was on the small side. After emailing the company and then talking to them on the phone I got some great advice about what might be a better alternative jacket. The guy at AW was super helpful and sent me a return label to send the smaller jacket back and I ordered a Barbour that I've been happily wearing ever since. I don't think I've dealt with a company that make returns so easy and where there's genuinely personal customer service.

11 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great

I was unhappy with my initial order, however the follow up order was 10/10. Very quick shipping and delivery. Thankyou 36498

5 de janeiro de 2025
Opinião espontânea

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