I really enjoy taking part in mystery shop assignments with Amber Arch. The platform is easy to navigate, with regular tasks available at a fair pay rate. The team are always very friendly, helpful an... Ver mais
A empresa respondeu
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I really enjoy taking part in mystery shop assignments with Amber Arch. The platform is easy to navigate, with regular tasks available at a fair pay rate. The team are always very friendly, helpful an... Ver mais
A empresa respondeu
Amber Arch are such a professional company to work for. They are transparent and fair and super easy to communicate with. Pamela is a stand out star!
A empresa respondeu
Been working with Amber Arch for while. The staff are friendly and helpful. If I am ever unsure, I know I can always email or call and won’t need to wait long for a response. The guide for each job is... Ver mais
A empresa respondeu
Good communication with the company and staff always very pleasant. However, I am disappointed with the number of assignments available to me. When a suitable one appears, it is often allocated to som... Ver mais
A empresa respondeu
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Birtley Business Centre, Station Lane, DH3 1QT, Birtley, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I can understand why people do not rate this company very much they want to much for the money you get paid . Unless you have a lot of time to waste for not much money dont bother . Wish I had read reviews first
I am an experienced mystery shopper with many different companies. Some pay in days, most within a month BUT Amber Arch take two months if they bother to pay you at all.
They need essay length answers for the simplest of questions, so it can take two hours to complete a report that should only take 20 minutes.
Accuracy from their office is, surprisingly, low in calibre and they have had me call a company to assess someone who left weeks before the project started.
Don't give in on mystery shopping, it is a very interesting job, but just give in with these jokers as they are the bad apples that spoil the whole field of this vocation..
A wide variety of assignments and any issues are resolved relatively quick. Would overall recommend.
Very easy company to work with although they have high standards and you have to be a VERY good mystery shopper for them to be satisfied
Amber Arch take forever to pay and are stingy. I once mystery shopped for a luxury brand, gave them a detailed report. But they raised an objection and did not process my report. In short they did not pay me. They did not had the courtesy to pay me half the amount of fee. I wont recommend this company to anyone.
Take six weeks to pay - none of the other eleven agencies I work for take anything like this long so they are sitting on funds.
The lengthiest of all reports and for the minimum pay. Most agencies require a yes/no and brief answers. This company are very rude and demand a War and Peace epic for each narrative. They can't spell and would go mad if we did the same. Twice they sent me the wrong information and I had to correct THEM.
Yep, as someone said. Avoid at all costs. You'd do better finding work elsewhere. This company are on another planet exploiting people who are looking to earn a bob or two.
I enjoy working with Amber Arch. The girls in the office are friendly and always happy to help. The briefs are easy to follow and I have enjoyed a variety of tasks. I have always felt supported and never had an issue!

Resposta da Amber Arch
I don't know how this awful company gets away with it. They take ages to pay you and have very little kindness, empathy, generosity or compassion for those unlucky enough to do business with them. Their emails can be surly and patronising. Their pay is very poor and they are unethically exploiting those who are desperate for work and money. They treat you like an idiot and have little genuine appreciation for your diligent, conscientious work. An appalling company.
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