Animawings Opiniões 

Questa compagnia il giorno 8 marzo 2025 doveva portare me e la mia compagna in Egitto ad Hurgada. La partenza era prevista alle 7:05 di mattina. Poi è stata rimandata alle 9:35 per poi spostarla ancora alle 11:30.
Ha poi continuato a spostare la partenza fino alle 17:00 senza dare nessuna spiegazione e senza nemmeno passare con dei ticket per il pranzo(quale naturalmente abbiamo fatto ma a spese nostre) .
E non è finita qui:
Nelle persone in attesa c’erano molte persone con una età avanzata ma sopratutto era presente nei passeggeri in attesa,una ragazzina disabile.
Al momento della partenza ha diviso le persone con un voloBucarest-Hurgada (diretto) e altre persone con un volo Bucarest-Cluj per poi prendere un volo diretto per Hurgada. Siamo arrivati ad Hurgada ,con trasferimento pullman ,alle ore 22.45
L’altro gruppo è arrivato ad Hurgada alle 4:00 di mattina.
Noi abbiamo perso un giorno di vacanza e gli altri circa 2 giorni.
Loro non ci hanno mai contattato per un rimborso e/o altro.
Abbiamo comunicato tutto alle autorità competenti con la speranza che non possano esistere queste compagnie da 2 euro. Non meritano di ricevere prenotazioni. Fanno pena!

Mala gestión del costumer service, realice una reserva que tuve que cancelar antes de 24h y no me devuelven ni 1 €, cuando la malloria de las compañías te devuelven la totalidad antes de 24h. No contestan a los correos electrónicos

This company announced and advertised in February that they would be starting a direct flight from Bucharest to Dublin, and by late April they cancelled every single flight that they had on this route. They in effect have caused thousands of people massive inconveniences.

Their customer service is rude, as they have literally closed the phone on me while I was asking questions and they even lied to me when I asked to please talk to someone else. They said that they are the only one in today, but when I subsequently called after they shut the phone on me someone else answered.

Their claims system takes a long time to respond, and they do not respect the refund options that customers get when a flight is cancelled.

Although I sent all my emails to the customer service in English, they replied to me in Romanian, showing that with this company there is no limit to unprofessionalism.

I am never buying plane tickets from them again and I strongly advise any of you to stay away from this company, unless you want to spend hours writing emails and calling them to solve the issues that they have caused.

Awful service. Support has not answered two emails since 5 days.

It’s hard to find online reviews for Romanian AnimaWings Airline. I was worried to fly with them, the lack of reviews made me very skeptic. I was pleasantly surprised by everything. I flew from Bucharest to Iasi and this company exceeded my expectations. Timely departure, new and clean aircraft, very professional. If I were to choose between several airlines, I will go with AnimaWings in a heartbeat. The ticket is affordable, the seats very comfortable, pleasant crew. I flew so many airlines in the last 25 years but this is the first time I am impressed with an airline, good job AnimaWings and the crew!!