Annelouiseboutique Opiniões 

Brought the white mini dress and it's absolutely stunning, the material is thick and well structured. Feel like I'm wearing a £500 dress. I wore the dress in dubai and leant it to my friend who lives out there and she was just as obsessed as I was, she has brought one for herself. Delivery was speedy and well packaged. A timeless dress that I will be wearing again and again

Bought a red SENHORITA DRESS for a wedding in Portugal. Received amazing compliments. The dress is absolutely gorgeous and a statement piece.

Please learn from my mistakes and DO NOT shop at Anne Louise Boutique. The items take forever to come, when they did finally arrive I needed to make some returns, and still over a month on I have had nothing from them! Even though I had paid for the 'free returns' option, I ended up having to pay out of my own pocket for the postage, which was not cheap and now I have nothing (items or money in my bank) to show for it. WORST customer service I have ever experienced, and the items arent even good quality.

I ordered a dress in small and it was returned as the sizing runs small. I have waited over two months for my refund. I have emailed them only for them to tell me that the warehouse is checking and they will be in touch. After 8 weeks of the same email. I would never order again! You will not get a refund if the dress doesn’t fit! I’ve lost £150 now.

Very beautiful dress. Bought true to size and it’s a little snug but wouldn’t have wanted to size up

They use AI for all customer service. I placed an order then cancelled it because the sizes were wrong. I then placed another with the right sizes. They have £752 of my money but I have no goods and no idea whether they are coming or not. The Dempsey sisters (owners) should be hanging their heads in shame. They need to sort it out. Their influencers should be having second thoughts. This is not an isolated issue; look at their review rating of 2.2. They can call me if they want, they have my number. David W DE postcode

The worst customer service!
I have been waiting nearly 5 weeks for a refund and the only response I receive is ‘we are looking into it’
Awful service and will not be ordering again

DO NOT USE THIS COMPANY
Despite my previous review on here and them replying with a response.
NOTHING - still out of pocket £100 from the end of last year.
Read these reviews - this company are scammers!

Appalling customer service. I ordered a dress in February and after waiting 3 months for it with emails constantly telling me that it would be dispatched nothing arrived.i have asked for a refund and they simply say they are referring me to the appropriate team who never get back to me. At least 30 emails later and still no refund and we are now nearly in July. Shocking customer service
Regarding your reply please read above. I have constantly emailed your team with promises of a refund and then totally ignored.

Absolutely horrendous customer service. I ordered an item in Jan and five months later, still no top. I wrote several times to say they were in breach of contract, (not being able to deliver in a timely fashion). They refused to refund me and stopped replying to my emails. In the end I had to get my credit card company involved to recover my money. Avoid at all costs! Just awful!
Such a shame as I’ve ordered before and although a little slow, I have loved the clothes. This company should be avoided!

Loved my dress so much! The quality is amazing and really cinches you in at the waist! Couldn’t recommend more xx

The most beautifully made Cassini dress which looks gorgeous. I absolutely love everything about this dress.
The delivery was very efficient. Great communication. I can’t wait for new styles to arrive so I can purchase more from here. Thank you ALB- you have made my day.

Company, I’ve used for years
It has been amazing to see them grow!
The quality of each dress is impeccable
My go to a special occasions

DO NOT BUY FROM THIS COMPANY!!! I have been owed €420 since August 2025 and still have not received a refund! I’ve emailed 15 times and keep getting an automated response. Can anyone from the company reply with a way of solving the problem please?

Writing another review as the company pretend to respond on here telling you to email ‘hello@alb’. The email address does not even exist, I get a bounce back every time. Still awaiting a refund of £390 and never receiving a response from them. If I do it’s the same answer it’s been for 3 weeks, ‘we’re awaiting an update’. Yet no response when you ask who from or what is taking so long? Shambles of a company and awful awful customer service. If they could not handle the orders then they just need to be transparent and offer people refunds when they cannot deliver. Instead they are scamming and keeping money but never delivering. DO NOT ORDER

Terrible company to deal with. Dresses arrive promptly but sizing is awful and once returned you do not get your money back. I am still trying so it anyone can help please let me know. I have proof of return and I just get AI responses back. DO NOT USE THIS COMPANY

If I could get Anne Louise Boutique a 0, I would. They received my returned item at the start of Feb, waited until mid March to tell me they were issuing a refund, then have still (as of end of June) *not* issued the refund. I have to contact them several times a week, and they repeatedly say they are checking with their warehouse team or finance team and will get back to me asap, and never do. They don't have a problem violating their own Return Policy, or the law. It is disgusting to treat a customer this way, and unethical. I'm sure they will pretend to deny this in the comments (I am not using my real name for obvious reasons), but they are very much aware of this situation.

Fast postage, gorgeous dress, really good quality, highly recommend

Gorgeous dress but i had to go 2 sizes bigger although im only a size 10
came up very small xx
however it is stunning and i’ll look forward to wearing it x

We wait since February and no delivery ! Vorsicht bezahlt und keine Ware bekommen seit 4 Monaten