We’ve used Answer4u’s OOH call answering service for several years and have been pleased with the support they’ve provided. The team has always been helpful, responsive and professional when handling... Ver mais
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We’ve used Answer4u’s OOH call answering service for several years and have been pleased with the support they’ve provided. The team has always been helpful, responsive and professional when handling... Ver mais
A empresa respondeu
Fantastic support from Adam at A4U. Really needed something delivered at pace and Adam went WAY above and beyond to make it happen. This allowed us to demonstrate a really agile service capability t... Ver mais
A empresa respondeu
We’ve worked with other contact centre providers and Answer4U is the best thus far. We needed bespoke, personal and quite a complex script process. As always, a few challenges to get it to w... Ver mais
A empresa respondeu
Absolutely exceptional service. Our Key Account Manager, Dallas, has been great. They quickly understood exactly what we needed, a bit more than just an answering service, and we were live far quicker... Ver mais
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Pinfold House, Talbot Street, NG1 5GL, Nottingham, Reino Unido
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Customer service is expectional, our customers have very complex and timed contracts, the agents are very professional and have learnt about our products in turn allowing them to handle all our calls with confidence.

Resposta da Answer4u
Excellent availability around the clock.
Always improving.

Resposta da Answer4u
We often experience a delay in receiving emails in order for us to return the call in a timely manner.
We have received feedback from our patients advising that they have been promised an appointment or informed to attend the practice and they will be seen, this happened on a day when we had no clinician on site.

Resposta da Answer4u
We have been using Answers4U for years now.
They provide a great service which is tailored to our specific need.
All the staff are highly trained in the use of our specific script and are very professional.
Being able to offer a 24/7 help line to our customers really helps our business model.
Nick @ 2bm

Resposta da Answer4u

Resposta da Answer4u
Excellent 24/7 service
Always available and polite.
Invaluable extension to our business.

Resposta da Answer4u
We have just signed up and are delighted with the service. The set up was easy and after a hour they was taking our calls.
If your a complex busy business I would urge you to consider this service it’s enabled us to focus on other aspects of our business while our clients are being attended too.
We will be upgrading our service shortly. Thank you very much for your Fantastic work.

Resposta da Answer4u
We have been with Answer4U for several months now and the service has been fantastic from initial contact and enquiries, through to dealing with customer support. It has been a most pleasant experience with your company thus far and we have been extremely impressed with the quality of service and professionalism off all staff, from account managers, sales and call handlers as have our customers. Keep up the great work!

Resposta da Answer4u
I've been using Answer4u to answer all my calls for the last couple of months. Initially I was skeptical and protective because I started my business 10 years ago and in that time I've answered, or returned the missed, for every single call, but needs must so I gave them a go. I have been exceedingly impressed. The most important feature to me is their flexibility and willingness to accept they're not perfect and work with me to find solutions which I have found very easy to do. I feel like a large weight has been lifted from my shoulders and I like it alot!!

Resposta da Answer4u
Good Service, Cost effective, Dwight was very helpful.

Resposta da Answer4u
Dallas is great! She is always very accommodating and friendly

Resposta da Answer4u
Great service, great staff and great solutions. Highly recommended!

Resposta da Answer4u
Answer4U provide us with two emergency out of hours numbers two of our biggest contracts can call. We tested the services and they are working well. Setting up the escalation list was easy and I can recommend this service.

Resposta da Answer4u
We have been working with Dallas and her team for many many years and have zero hesitation in recommending them. Great response time, strong capable team, delivering a great service and Dallas is an asset to the company; always a pleasure to deal with and jumps straight on to any requests we have. Thanks for everything

Resposta da Answer4u
Would and have recommended Answer4u to any one, very good at what they do, excellent response times to any queries i have, customers of mine rate them

Resposta da Answer4u
We have been working with Answer4u for 4 months now- they pick up calls from us 24/7 from around the world to help us provide an emergency support number for our customers.
It was a very straight forward process to establish the system and tweak to our needs and the delivery thus far has been excellent.

Resposta da Answer4u
Complete what's required. Easy and quick to communicate with

Resposta da Answer4u
Excellent service. I used this service to co-ordinate calls on a London maintenance contract to handle callouts out of hours
This worked well giving my non technical client a single point of contact to deal with his complex building with Answer-4u managing the calls to the right specialist.
I would certainly use this company again and highly recommend them
Steve Hopper Managing Director Citi FM Ltd

Resposta da Answer4u
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