Answer4u Opiniões 

495
•
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We’ve used Answer4u’s OOH call answering service for several years and have been pleased with the support they’ve provided. The team has always been helpful, responsive and professional when handling... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fantastic support from Adam at A4U. Really needed something delivered at pace and Adam went WAY above and beyond to make it happen. This allowed us to demonstrate a really agile service capability t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We’ve worked with other contact centre providers and Answer4U is the best thus far. We needed bespoke, personal and quite a complex script process. As always, a few challenges to get it to w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely exceptional service. Our Key Account Manager, Dallas, has been great. They quickly understood exactly what we needed, a bit more than just an answering service, and we were live far quicker... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Call center
  2. também em
  3. Serviço de atendimento telefónico

Sobre Answer4u

Escrito pela empresa

Here at Answer4u we understand that trusting your business calls to a third party organisation can feel like a huge leap of faith.

Your customers will always be your number one asset so choosing the right partner to handle your calls is an important business decision that you will only want to have to make once. Having been in the telephone answering service business since 2004, Answer4u has the experience, technology and advanced infrastructure in place to make your final decision a reassuringly easy one.

Our experienced team is what makes us different.

Escrito pela empresa

The people you and your customers will connect with
We’re proud to have one of the highest staff retention rates in the call centre industry. That means we have a team of experienced call handling telephonists who understand how important that first call, and every call thereafter, can be. We operate as an extension to your business, treating your customers with the highest level of professionalism and expertise.
Technology – Supporting great people with great technology
By continually investing in the latest Call Centre technology you receive the best call handling service available. Our use of resilient technology infrastructure means our levels of service are never compromised and your answering service never suffers. All call handling aspects of your business are fully supported giving you peace of mind.

FREE 30 Day Trial Period

So you can experience a true reflection of the cost effectiveness and efficiency of our services, we offer a FREE trial period of up to 30 days.

So you can experience a true reflection of the cost effectiveness and efficiency of our services, we offer a FREE trial period of up to 30 days.
We 100% guarantee an uninterrupted, resilient service 24/7/365 for your business.

Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

495 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(495)

11 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Fantastic service

Fantastic service, Dallas is extremely knowledgeable and made signing up so easy.

8 de outubro de 2020
logótipo da Answer4u

Resposta da Answer4u

Thanks Dean, I'm pleased the service is working well for you and your business.

Many thanks

Dallas

Classificada 5 em 5 estrelas

Great Professional Service

A really efficient, reliable and cost effective service. Would highly recommend.

14 de setembro de 2020
Opinião espontânea
logótipo da Answer4u

Resposta da Answer4u

Thanks for the 5 star review Lee.

Many thanks

William

Classificada 5 em 5 estrelas

so refreshing to deal with a company that just do what they say they will

As a small business with critical call handling needs and a global out of hours support requirement, the team at Answer4U have increased our business reach immeasurably and allowed us to confidently engage with large clients around the world.

The A4U service is not only excellent, but every one of the team are an absolute pleasure to deal with and make evolving our services with them a joy.

I cannot recommend Answer4U enough, it is so refreshing to deal with a company that just do what they say they will, no aggravation, no complication, just straightforward and easy!

4 de setembro de 2020
Opinião espontânea
logótipo da Answer4u

Resposta da Answer4u

Thanks Richard,

It's great to hear positive feedback

Many thanks

David

Classificada 5 em 5 estrelas

Professional and well spoken

Overall happy with their experience. They are polite on the phone and extremely eloquent, patient, and kind when dealing with our customers.

17 de agosto de 2020
Opinião espontânea
logótipo da Answer4u

Resposta da Answer4u

Thank you for taking the time to review our service.

I'm so pleased the service has worked well for you and we're glad we can help support you and your customers.

Many thanks

David Chapman
Customer Service Director

Classificada 5 em 5 estrelas

I have used Answer4u for a number of…

I have used Answer4u for a number of years and have found their service to be excellent. I would recommend them to anyone in need of telephone/admin support for their business.

16 de agosto de 2020
Opinião espontânea
logótipo da Answer4u

Resposta da Answer4u

Thank you for taking the time to review our service.

I'm so pleased the service has worked well for you and it's great to hear you would recommend us to others.

Many thanks

David Chapman
Customer Service Director

Classificada 5 em 5 estrelas

Aug 20

Always easy to deal with and reliable

14 de agosto de 2020
Opinião espontânea
logótipo da Answer4u

Resposta da Answer4u

Hi Vicky,

Thank you for your review of our service!

Regards

Adam Woodhall
Key Account Manager

Classificada 5 em 5 estrelas

I have used A4U at 2 companies to date

I have used A4U at 2 companies to date, one with very high volumes of call answering. I have also just set up the service for a new business to our group.
The set up is very easy and the customer service and support is very professional, an excellent and speedy response in every way. You frankly couldn’t fault it in any way.
I chose the service again as I know it works extremely well. Again, couldn’t fault it.
We are a direct sales company and a 24/7 response is paramount. So is the person answering the phone on our behalf. It’s seemless with an immediate email for follow up.
1st class service, 1st class company!!!
David W
Bathing Comfort Ltd

6 de agosto de 2020
Opinião espontânea
logótipo da Answer4u

Resposta da Answer4u

Thank you for taking the time to review our service. We really appreciate the feedback.

I'm so pleased the service has worked well for you and you have chosen Answer-4u for your new services.

Many thanks

David Chapman
Customer Service Director

Classificada 5 em 5 estrelas

Excellent service 24/7

20 de julho de 2020
Opinião espontânea
logótipo da Answer4u

Resposta da Answer4u

Thank you for taking the time to review our service.

I'm so pleased the service has worked well for you.

Many thanks

David Chapman
Customer Service Director

Classificada 5 em 5 estrelas

I can't thank Answer4U enough!

I can't thank Answer4U enough! I run a driving school, and they took the stress away by fielding all of my telephone enquiries, and this has been a great help! I would highly recommend them to anyone wishing to receive a polished service for their business.

25 de junho de 2020
Opinião espontânea
logótipo da Answer4u

Resposta da Answer4u

Thank you for taking the time to review our service.

I'm so pleased the service has worked well for you.

Many thanks

David Chapman
Customer Service Director

Classificada 5 em 5 estrelas

Great company

Great company , Always professional and value for money.

23 de junho de 2020
Opinião espontânea
logótipo da Answer4u

Resposta da Answer4u

Thank you for your review David, it's a pleasure to work with your company .

Regards

David Chapman
Customer Service Director

Classificada 5 em 5 estrelas

Answer4U have been really great for us…

Answer4U have been really great for us over the last 12 years. We continually recommend this service to our clients. I can honestly say the service is second to none.

They bespoke the answering to exactly what you need and require. I can't recommend them enough.

Dallas has worked with us on setting up the service for a new business and the service she has given is exactly what we have come to expect from this company. Excellent in all ways.

Thank you.

28 de maio de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

We have used Answer4u for several years…

We have used Answer4u for several years and found the service to be excellent.

24 de abril de 2020
Opinião espontânea
logótipo da Answer4u

Resposta da Answer4u

Thank you Bev, its always great to hear positive feedback from long term clients such as yourselves.

Many thanks

Dallas

Classificada 5 em 5 estrelas

Huge thank you to Dallas and the team

Huge thank you to Dallas and the team. We've worked with Answer 4U for a number of years as our out of hours and surge cover provider.

Recently Dallas has ensured our business has run as smoothly as possible by taking our full outbound lines for a number of days whilst we set everyone up to work from home. This ensured minimal disruption to our phone service and helped our SLAs.

The SLA's and service is something we are proud to be associated with.

A huge thank you to Dallas and the team!

30 de março de 2020
Opinião espontânea
logótipo da Answer4u

Resposta da Answer4u

Thank you Mick for taking the time to review our service.

I'm so pleased the service is working well for you.

Many thanks

Dallas

Classificada 5 em 5 estrelas

Great service and account management…

Great service and account management from Dallas Dean. Always available and very customer focused in terms of customer support to. Thank you

30 de março de 2020
Opinião espontânea
logótipo da Answer4u

Resposta da Answer4u

Thanks Mark, its always good to hear positive feedback.

Many thanks

Dallas

Classificada 5 em 5 estrelas

Excellent service from answer4u

Excellent service from answer4u and value for money. Would highly recommend the service.

25 de fevereiro de 2020
Opinião espontânea
logótipo da Answer4u

Resposta da Answer4u

Thank you Polly for reviewing our services.

Many thanks

Dwight

Classificada 5 em 5 estrelas

Excellent service

Excellent service, always very efficient and professional. would definitely recommend as they are very trustworthy. Overall fantastic service

20 de fevereiro de 2020
Opinião espontânea
logótipo da Answer4u

Resposta da Answer4u

Hi Sonia,

Its always great to hear such positive feedback.

Many thanks

Adam

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