My medicines never arrived. I asked Anytime Doctor several times over a 5 month period to review the situation. They didn’t. When I left a 2 star review on Trustpilot, they were quickly in touch o... Ver mais
A empresa respondeu
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
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Easy to order. Arrived on time with extra items including bandages and syringes. P.S. I am a retired GP
Great company to work with.They’re through in all aspects of their verification process to insure compliancy with GMC codes of conduct etc.
A empresa respondeu
I appreciate the sites ease of use with step by step guides and questions to answer, while all kept confidential. Easy payment and blindingly quick service I was fortunate to get my order the nex... Ver mais
A empresa respondeu
Informações sobre a empresa
- Farmácia online
- Médico de clínica geral
- Assistência médica ao domicílio
- Vendedor online de medicamentos sujeitos a receita médica
- Farmácia
Escrito pela empresa
Anytime Doctor was founded in 2008 to provide patients with easy online access to licensed doctors and pharmacies for a range of medical conditions. We allow you to obtain a medical consultation and private prescription online. Doctors who have been offered practicing privileges at Anytime Doctor review patient medical consultations to determine if a treatment is suitable. If treatment is suitable, our service allows a doctor to electronically forward your prescriptions to our partner pharmacy. You can be assured that your medication will be delivered to you in a safe, secure and discrete manner.
Escrito pela empresa
Informações de contacto
1 Chalfont Park, SL9 0BG, Gerrards Cross, Reino Unido
- 0845 366 8524
- info@anytimedoctor.co.uk
- www.anytimedoctor.co.uk
4,5
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
They don't respond at all
The website froze on an order (wouldn't complete checkout with a "something went wrong" message) and despite emailing through the website and phoning repeatedly I have been unable to get any response at all.
11 de abril de 2026
Opinião espontânea
Resposta da Anytime Doctor
Thank you for your feedback. We're sorry to hear about the issue you experienced with the website and the difficulty contacting us. This isn’t the level of service we aim to provide, and we will look into this to ensure it’s resolved.
Resposta da Anytime Doctor
Thank you, Neil! We're delighted you found the service fantastic.
Delivered me exactly what I wanted and…
Delivered me exactly what I wanted and the process was simple
12 de abril de 2026
Resposta da Anytime Doctor
Thank you, John! We're glad the process was simple and you received exactly what you needed.
Good service no notes
13 de abril de 2026
Resposta da Anytime Doctor
Thank you! We're pleased you were happy with the service.
Resposta da Anytime Doctor
Thank you! We're glad you found the service reliable, quick and easy to use — great to hear you're very happy.
Great service
2 de abril de 2026
Resposta da Anytime Doctor
Thank you, Andre! We're glad you found the service great.
Excellent service
Excellent service. There was a hiccup with my order (not caused by Anytime Doctor) & it was resolved extremely quickly by Anytime Doctor.
30 de março de 2026
Resposta da Anytime Doctor
Thank you! We're pleased we could resolve things quickly for you and that you were happy with the service.
Anytime doctor is very helpful and…
Anytime doctor is very helpful and useful as can be accessed anytime including bank holidays and weekends
A must in today’s society
4 de abril de 2026
Resposta da Anytime Doctor
Thank you, Susan! We're delighted you find the service helpful and accessible whenever you need it — including weekends and bank holidays.
I didn’t receive my medication
I didn’t receive my medication. I ordered on 26th March still not received by 7th April.
26 de março de 2026
Resposta da Anytime Doctor
Thank you for your feedback. We're sorry for the confusion — no medication was selected with your travel pack, so none was dispatched. Following your enquiry on 7 April, we reviewed your order and issued a full refund on 8 April. We apologise for any inconvenience caused.
Resposta da Anytime Doctor
Thank you! We're pleased you found the service excellent.
Easy to navigate ,
Easy to navigate ,
Your new site is easier to reorder replacements thankyou .
Excellent service you provide ,
Very speedy delivery of quality products .thankyou for keeping us safe .
18 de março de 2026
Resposta da Anytime Doctor
Thank you, Shirley! We're delighted you found the new site easier to use and that reordering is simpler. Great to hear the delivery was speedy — we really appreciate your kind words.
Resposta da Anytime Doctor
Thank you, Gavin! We're pleased you found the service swift and responsive.
Resposta da Anytime Doctor
Thank you! We're glad you found the advice helpful and the delivery prompt.
Didn't take very long to deliver
Didn't take very long to deliver. Useful medication
27 de fevereiro de 2026
Resposta da Anytime Doctor
Thank you! We're glad delivery was quick and you found the medication useful.
Easy to navigate site and order…
Easy to navigate site and order services. Will definitely use again
26 de fevereiro de 2026
Resposta da Anytime Doctor
Thank you, Anne! We're glad you found the site easy to use and we look forward to helping you again.
Ordered my holiday first aid kit…
Ordered my holiday first aid kit including antibiotics… just in case !! . It arrived within 5 days . Would use again .
27 de fevereiro de 2026
Resposta da Anytime Doctor
Thank you, Mark! We're pleased your travel kit arrived promptly and hope it gives you peace of mind for your holiday.
I got the product I needed promptly.
29 de dezembro de 2025
Resposta da Anytime Doctor
Thank you, Rob! We're pleased you received what you needed promptly.
No option to just replace items
I have used this service before and was replacing my travel medication pack as it was looking bad after 18 months of extensive air travel.
The product is good but the website lets things down. It did not show my previous purchases, so I didn’t have an opportunity to just replenish what I actually needed to replace.
24 de fevereiro de 2026
Resposta da Anytime Doctor
Thank you for your feedback, Shaun. We're glad you’re happy with the product, but sorry the website didn’t meet expectations. We’re actively improving the user experience on our new site, and this will be addressed soon.
Sent a voice message and messaged…
Sent a voice message and messaged through their website but still no answer about my refund??? Cancelled before order was shipped and still no idea if they have taken my money or not.
18 de fevereiro de 2026
Opinião espontânea
Resposta da Anytime Doctor
Thank you for your feedback, Roseanna. We're sorry for the frustration caused. Your order was cancelled on 15 February and the payment was voided at that time, so no funds were taken. We apologise for any confusion and will review our communication to ensure this is clearer.
Very efficient
Very efficient , concise and professional , will definitely use again .
20 de fevereiro de 2026
Resposta da Anytime Doctor
Thank you! We're pleased you found the service efficient and professional — we look forward to helping you again.
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