Customer service is awful. I placed my order and had not received an update and finally on 10 I sent an email asking for an update. They responded and said they would look into it and get back with me... Ver mais
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Leia as opiniões dos outros
I’m extremely happy with the service I received. I had a query quite late at night and I was able to get an answer via live chat instantly which was really helpful. I made my order and checked out cho... Ver mais
Everytime I've ordered from Apex , the customer service has been great - they're always ready to help! Local delivery has also been a lifesaver, same day just as promised and its perfect for my last... Ver mais
I ordered the product and paid for it on 17 October 2025. Today being 3 December 2025 the product has not been delivered. I made enquiries. No response. I asked for money back. No response, wa spy for... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
If like many you're searching for an easy, convenient and user friendly place to purchase all your hair and beauty products, then look no further! Apex Hair and Beauty specialises in hair products for Afro-Caribbean and European hair, offering a luxury shopping experience with great value and excellent customer service.
Informações de contacto
2,1
Mau
53 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
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Apex never fails to deliver!
Everytime I've ordered from Apex , the customer service has been great - they're always ready to help! Local delivery has also been a lifesaver, same day just as promised and its perfect for my last minute needs . Definitely my go-to for all things hair!
15 de fevereiro de 2021
Opinião espontânea
Great proficient and professional…
Great proficient and professional growning company.
Glad to have a black hair and skin care company
14 de fevereiro de 2021
Still waiting for my order.
Still waiting for my order.
It’s been over a week tried to make contact but no response.
Bad service
13 de fevereiro de 2021
Resposta da Apexhairandbeauty
Hello Emma,
Thank you for taking the time to give us feedback on the service you received. Please accept our apology as we have fallen below our usual high standard. We will be investigating the matter and will do anything in our power to put this right ,we will be contacting you directly as a means of resolving this issue.
Thank You,
Sasha
A&B Customer Support Team
Amazing service really good prices and…
Amazing service really good prices and fast delivery definitely a customer for life.
7 de fevereiro de 2021
I’m extremely happy with the service I…
I’m extremely happy with the service I received. I had a query quite late at night and I was able to get an answer via live chat instantly which was really helpful. I made my order and checked out choosing local delivery and got my delivery around midday the day after. Really happy with my user experience, will be referring to friends. Thank you :)
15 de janeiro de 2021
Opinião espontânea
Affordable and User Friendly
Affordable and very User Friendly, paid quick and easy with apply pay and delivery was also very quick ! would highly recommend and will definitely be using again !
17 de julho de 2020
Opinião espontânea
Outstanding customer service and care
Outstanding customer service and care . Products are also so affordable, as well delivery been super quick 🙆♀️🙆♀️
11 de julho de 2020
Opinião espontânea
Super Fast delivery within 1 working…
Super Fast delivery within 1 working day. Simple check out system with no complications. Good quality products. 5 star recommended.
2 de julho de 2020
Opinião espontânea
A very nice site which is simple to…
A very nice site which is simple to navigate. I received my product much earlier than expected. Would definitely recommend
2 de julho de 2020
Opinião espontânea
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