Aqua Sana Opiniões 

Rude staff. “Lunch” was awful, basically salad only as ran out of 2 the mains.
1 nice lady said I could have a dessert on the house as my birthday, ordered it and the main manager said absolutely not, just the cake. If you want a nice spa go to y spa at Wyboston. You get a 3 course meal and can actually lounge outside around their outdoor pool. Much better value for money. Has less steam rooms but once you’ve been in 2 that’s enough.
Today’s my 40th and that jobs worth has ruined my day. Not the fact I didn’t get the dessert , just the rudeness of the staff working in their cafe.
Other than the lovely girl who offered me a complimentary dessert, clearly stating I could chose any other than 1 that was out of the stock, the rest of the staff should get a new job. They were all miserable as sin , stood around chatting and the main manager in there has zero customer service skills. Definitely not returning here. Not worth the extortionate price.

This trip to centre parks Woburn was a duel 60th treat, been to this one twice before staying in the suites lavender ect.. had issues booking in as no one at the check in desk has to call number on sign only to be-told we were in a lodge ? No apologies from the lady on phone as she made mistake. We were then greeted by lovely lady from spa who then calmed us down, and we could hopefully relax, we both had treatments booked as I never relax as I am what is termed as neurodivergent, nose light smells and lots of people I get overwhelmed, the spa rooms were not all working correctly, was looking forward to the ice room, not not working, the quiet rooms were A joke young women taking mobile phones in and talking loudly, I had a meltdown on one room as was just standing to relax when two young women came in with phone laughing and joking. On top of all this on way home ended up with food poisoning or something possibly the water with lemon in but really bad. So spoilt the trip.

I was given a gift voucher 7 months ago, and I have been unable to book it because no one answers the phone. On email, the response is a generic 'call the number'. On socials (Instagram) the response is 'call the number'. I have messaged an employee on LinkedIn to see if they will bother to help. If you are considering buying an Aqua Sana experience as a gift voucher for someone, I would advise against it, unless you hate them.

So disappointed. I drove over an hour to meet my friend for the twilight package. Upon arrival reception said the middle pool is closed. Naively I thought oh well they must have another but no. A spa evening with the only pool not available!!! It was packed in the jacuzzi and there are only 2 so squashed in like sardines. Hardly relaxing and it completely ruined the evening. No prior warning of this as no email sent beforehand. Absolutely ridiculous. I wrote and complained but was basically told I was a liar as an email had been sent. The session was booked over the phone but no one mentioned the pool closure.

Far too many people, noisy and queues for every different experience room. Restaurant is packed, no tables available even when turning up at your “allotted” time, and they will not use outside tables for lunch even though no inside tables available. Then see many people being served outside for afternoon tea. Not a calm spa experience at all. And yes you can eventually cram into the two saunas and steam rooms, but good luck with the relaxation rooms!

As a treat from my hubby I booked a Hot Stones Message and it was utterly incredible! I had the lovely Magda complete my treatment and wow she was nothing short of amazing.

It’s like she knew where I was aching and needed the most help just by using her hands. Incredible! I came out of the session with Magda feeling completely weightless and relaxed. I would say that is it the best massage 💆‍♀️ I have had!

I will definitely be back! Thank you Aqua Sana and a huge thanks to Magda.

Overpriced for what it is. All the rooms are just variations on the same thing. We weren't given any explanation of the facilities when we arrived. The pool was nice but crowded. I've been to better places for much less money. The food in the cafe was poor, they were out of some options, the staff were good though.

Visited Longleat Aqua Sana with my sister in law and niece for Afternoon Tea. We were met with a friendly face and given lots of information. The spa itself had many choices in terms of saunas, steam rooms, quiet spaces and pools. Exceptionally clean with plenty of staff available if needed. It wasnt overcrowded, in fact on a couple of occasions I was completely alone in the steam rooms and quiet spaces. Could benefit from additional hot tubs. Always full. Aside from that an absolutely fantastic relaxing experience. Would definitely recommend.

Sherwood Forest.
This was our 4th time here and it has always been the best experience of a spa. Pleasant helpful staff.
Today we arrived and went in the spa, still pleasant lovely staff, cafe was lovely as usual. The pool was closed for 4 hours leaving us only half an hour to use it, because of this every relaxing bed was taken, and the hot tubs were overcrowded.
We complained on the way out to the manager Georgina, she was wonderful and gave us a complimentary free day with 3 hour spa to use within 12 months. I don’t know why people are complaining on here about the staff, we have always found them to be exemplary and very well mannered every time we have been here.
As for the general public, well they are the problem, no mobile phones allowed in the spa, how difficult is that to understand? Quiet areas, just be quiet! It’s supposed to be peaceful and relaxing, if you want to chat with your friends go in the cafe, go outside, or go elsewhere for your trip out!
As for the treatments, massages etc, I haven’t had any as they are overpriced in my opinion and I have a massage therapy treatment weekly at home so don’t need them here. This said my friend has had treatments and said they were excellent!
I would recommend this spa at Sherwood Forest, Center parcs to anyone, it is the best one I have been too. With the most pleasant staff who are very helpful and an amazing manager in Georgina!

Should be a relaxing day at the spa but not at all. Long way from Dublin, hard to find a parking spot and cold and windy weather. The heated pool and hot tubes are outside. 2 small hot tubes, smallest I ever seen and the bubbles worked only 3 minutes. No way to relax into the tubes as was cold and windy. The pool not hot enough for the weather. The only good thing was the sauna. The food was a joke, lasagna wasn't bad if you like lasagna but was only option with meat. My husband got a cezar salad, only leaves and 3 croutons, my salad was better. Anyway there is a very limited option. We spent 198 euros, we left after 3 hours and I got cystitis and my husband got cold. We are under treatment now. So, never again. We have much better options in Dublin.

Exceptionally disappointed with our experience here. I would not recommend this place to anyone. There are far better spa experiences that actually warrant the cost.

This was a 30th birthday treat for my partner, which has left me feeling quite annoyed and frustrated, it certainly wasn't relaxing or enjoyable, we actually felt more stressed being there which was ridiculous, as it sells it's self to be luxury, relaxing, revitalising spa, it absolutely is NOT.

The place was completely over crowded, with loud obnoxious people. We spent a lot of time wandering around trying to find room in the saunas, and the hot tubs were completely full, always, the quiet areas were loud and the place was not monitored at all. Door handles were damaged, the cold room was out of order, the foot spa had two out of order, the bubble pool at the very back did not work. The restaurant was mediocre at best, with the food reflecting the same, being quite bland.

The overall experience for spending almost £300 was shocking, and we do not feel relaxed, rejuvenated or revitalised but the complete opposite. We will not be returning here ever again. From previous reviews it certainly reflects the degraded experienced with a lot of similar reviews saying the same, which appears to have fallen on deaf ears with no real change in view.

Went to the Aqua Sauna for afternoon tea and a treatment. The treatment was really nice and the rooms were really good/unique.

My issue is it was so busy, everyone chatting in quiet rooms and we didn't manage to do everything because it was so busy!

We had horrible service for the afternoon tea. It took 30 minutes to be offered a drink (only when we went and asked), a further 15 minutes to get the drink. Plus the waiter practically slammed the drinks on the table not saying a word. Disgusting behavior.

The sauna is nice but don't bother with the cafe.

I visited Aqua Sana on 25th January for a birthday treat, but sadly, it was a huge disappointment. The spa was overcrowded, making it impossible to enjoy the facilities—hot tubs were always full, and it took 30 minutes just to get into the sauna. There weren’t enough robe pegs, so we had to leave our belongings on a plant pot, and the showers lacked proper privacy. Service was slow too—our welcome drinks took 20 minutes, and after the pool was shut due to a “water balancing issue,” we waited another 20 minutes at the bar without being served.

We left after just 90 minutes of a 4-hour session, feeling frustrated and let down. This was supposed to be a relaxing, special occasion, but it was anything but. I wouldn’t recommend Aqua Sana based on this experience.

Had a day pass at £300 for myself my husband and my son. Not worth it. Got there got a bed went for a five minute swim. Three oversized women had taken our bed told us we couldn't reserve a bed. Agreed with that but they had sat on my bag with mobile phone etc in it. When I asked the oversized large women to get off my towels they refused. I had to drag my swim bag and now wet towels from under them. We then went to the restaurant where we were supposed to have have an evening meal included in the package. Turned out it was pannis and that was it. To be fair to the manager she gave us an alternative option which was amazing and drinks. So thanks to that lady. I'm not sure they can stop other clients being a bit stupid. Thanks for the wine it eliminated the other issues xx

Try to contact by phone or email ----NO CHANCE.
I wanted to make changes to the booking or cancel the order, there is simply no option. No one answers the phone, it is just an accessory for them. This complex looks beautiful .rich and a wonderful deception of visitors. A waste of money and nerves. 1 star is too much.

Really has gone downhill, paying the same money for the day but reducing stuff . these little thing’s make a massive difference people start to notice

Awful experience at Aqua Sana Sherwood Forest today. I went with a friend for our annual New Year’s Day spa treat, and wish we hadn’t bothered!! We usual go to Eden Hall which we love, (which incidentally was only £30 more than what we paid for our spa day today), but we decided to try Aquasana for a change. We were gutted.

The facilities were ok, too many sleep/relaxation areas tho and we couldn’t get in the pool as was constantly too busy.

We had a hot stone body massage treatment each as part of our day spa package, which my friend really enjoyed. My massage was not so great.
The therapist didn’t speak to me at all, with little or no interest in enquiring if I had any specific troublesome ares I needed working on. Was a very weird massage technique, with a lot of pulling of limbs and fast massage strokes. Not at all relaxing or enjoyable. I did not receive any product recommendations or advice after the massage which I would expect as a bare minimum. I complained to the senior therapist at reception who had to keep going to speak to the spa manager who at no point came out to speak with me in person, very poor customer care on there part. They did offer me a 50% refund on the price of my treatment.

We had to also complain about the food as we were waiting for so long to be served (40mins) before we received anything. Both tables either side of us complained also but about other things. When the food did eventually turn up it was not as described. We ended up all laughing about it by the end of the meal as it was just such a joke. The waitress apologised and was very helpful tho.

All in all I would not recommend this spa as when compared to other spas in the area this falls short on every level and is not value for money.

I hate giving a 1 star review after 26 years of using this facility multiple times a year with various friends and family. The last few months it has been a disaster. It used to be a beautiful place to relax (as they still advertise it to be) the dynamics have changed drastically it’s like a community centre not a spa. My October and November trips weren’t great but I thought it was a blip. The December trip was horrendous,we left more stressed than when we arrived. They’ve changed the booking system, it was overpopulated, packed in like sardines. If we managed to get in a room we’d be joined within minutes with people squeezing in and having others flesh on yours when they squeeze in to sit down is unpleasant.Forget about laying down in the saunas which they advertise etc! People were doing handstands in the overcrowded pool and having underwater swimming competitions! Overcrowded to the extent of having no free pegs to hang your dressing gowns on! No relaxation at all. Everyone had given up the basic concept of a spa relaxation retreat so it was loud, noisy conversation everywhere including the supposed relaxation rooms. It’s like a community centre now…not a spa! Incredibly upset because it’s been my favourite for years. The staff though were all lovely as usual.
They do need to have signs on the actual doors of the rooms telling people to be quiet and respect people that actually pay for a relaxation day!
We found a space in the meditation room but the ceiling sky lights are still not working, the ice room was broken, the green humidity room was out of action the last 2 times I’ve been too.

The following three occasions that I have visited the Sherwood Forest Aqua Sana I had been very unwell with head colds and significant chest infections each time lasting a week or more with days spent literally not being able to get out of bed. I am a fit and well person with no long term conditions. It has happened the past three times and that cannot be a coincidence. It’s a lovely place but makes sense when you think about it. Sitting in a steamy room breathing in other people’s germs etc. something to consider especially for people who may be immunocompromised.

Waste of £298 for a 'Relaxing' day for two.

If you want to sit in a room with people talking loudly with no consideration or etiquette, then this is the place for you.

We have been visiting this spa for the past 10 years, and it has just gone downhill. When you checked in, they used to tell you to talk quality and be courteous of others, but that has stopped now. The staff in the spa area just don't care and do nothing. We spoke to the manager, who appears to hear this a lot, but that didn't help, and the day was already ruined.

We left this afternoon feeling unrelaxed, angry and having wasted £300.

If you want to relax, and chill, don't bother going here.

If you want to have a loud chat with the girls then crack on.