My air compressor stopped working a few days ago. I purchased it in November. I called AstroAI and explained everything and gave them my purchase information. They sent me a new one without any hass... Ver mais
A empresa respondeu
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My air compressor stopped working a few days ago. I purchased it in November. I called AstroAI and explained everything and gave them my purchase information. They sent me a new one without any hass... Ver mais
A empresa respondeu
Dealing with Astroai was superb! They were able to quickly diagnose the issue with the tire inflator. Since the issue was with battery and it was under warranty, AstroAI was able to provide a free rep... Ver mais
A+ on support and replied promptly! I purchased AstroAI tire pressure gauge from Amazon about 2 years ago. AstroAI support team was able to identify the issue with it and send me the replacement. T... Ver mais
A empresa respondeu
I've had several AstroAi products and they have performed well. I did have a connection leak on the tire gauge, and it was beyond the return deadline. Emailed AstroAi and within 24hrs they had resp... Ver mais
AstroAI is an automotive and household tool brand dedicated to outfitting customers “For All of Life’s Adventures”. Our products range from tire inflators, tire gauges, and car jump starters to multimeters, freezers, and car cleaning tools, empowering customers to live a life never imagined possible. We have shipped over 10,000,000 products to 30 countries and regions since our establishment in 2016, helping thousands of customers enjoy their time on and off the road to the fullest.
7423 Doig Dr, 92841, Garden Grove, Estados Unidos da América
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Good communication and a willingness to solve the problem.

Resposta da AstroAI
Excellent response to problem. Very satisfied for way
my problem was handled.
Customer service responded right away after I emailed them. They told me that the battery maybe the problem. And told me that they will mail me a replacement battery.

Resposta da AstroAI
1/4 the price of similar items...
Works perfectly...
Delivered within 24 hours!

Resposta da AstroAI
The product was very good, well made and worked better than I expected. The extended warranty was a bonus. The instruction document was easy to read and setup was easy. I would definitely recommend this product.
My 18 month old car air pump developed a fault in that the tyre pressure didn’t display. I was going to purchase a replacement but on checking I found it had a 2 year warranty. I contacted the manufacturer through Amazon and had a very positive reply asking me to upload a video of the fault. This I did and their reply was that they would replace the item for me. Next day the replacement arrived by Amazon delivery.
What fantastic customer service.

Resposta da AstroAI
Customer service was amazing. They went above and beyond to help with a missing part in my order. Amazing team!

Resposta da AstroAI
I purchased a tire inflation device from AstroAI offered through Target. I had some questions about shipping delays and called AstroAI; I was assisted promptly. I was instructed to email support and that process was super smooth and my inquiries about shipping details were resolved. FedEx just had not updated tracking information but Astro had shipped the item in question and the item had arrived days before I even knew. The shipping was actually quite speedy. I highly recommend the company because my experience from start of interaction went exceptionally well. Thank you AstroAi for your assistance. The inflation device is really cool and has worked amazingly. Thank you again!

Resposta da AstroAI
Inflator worked really well with accurate measurements which is rare for a portable. Unfortunately product developed a problem but was replaced quickly with no quibbles. Would definitely recommend both product and company for excellent customer service.

Resposta da AstroAI
Yancy, the person who helped me replied fast and solved my problem in no time. I love the service and how helpful you folks are. Thank you.
Esther, the support rep who helped me was everything you would want in a representative. She was kind, clearly knew the product, informative and helpful. We tried a few ideas to see if my mini fridge would work better and in the end ensured I received a new product when mine was still not working well. Keep people like her - excellent face of your company

Resposta da AstroAI
Amazing customer service. Quick response and help me solve my issue.

Resposta da AstroAI
The first tire pressure gauge I received was apparently defective. I contacted Astro, sent a short video of the problem, and received a replacement in a few days. Could not have been easier!

Resposta da AstroAI
The AC side of my 9 month old multifunction pump stopped working. When I contacted the company they immediately sent out a new replacement pump. I received it within days of the notification. It’s nice to do business with a company that stands by their products. Outstanding customer service.

Resposta da AstroAI
Honored a warranty claim on a nearly3 year old product, got a replacement sent out same day. Fantastic customer service, Annie was extremely responsive and helpful.
I had an issue with their product after 9 months. It was resolved without issue. Great customer service and the product is very good.
Fast, efficient and above all fair! After only a couple of questions support had what they needed to make a decision to cover the replacement of the AstroAI air gauge. I had the new one within a week, problem solved!
Great customer service and quick response time to the issue I had. Overall, I would highly recommend your product to all my family and friends.

Resposta da AstroAI
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