A to Z Cover Opiniões 

74
•
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I recently traveled to Bali and unfortunately had to make two separate claims for medical treatment after the trip. I was pleasantly surprised by how smoothly everything went with the travel insurance... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Went with AtoZ travel insurance because our old provider put the cost up by such a lot and this company was more reasonable and had good reviews. Hopefully we’ll never have to claim to find out if the... Ver mais

Classificada 5 em 5 estrelas

Highly Recommend. I found A to Z really easy to use and understand. The cover was explained simply so I had confidence that everything I needed was taken care off. Booked for myself, my niece and... Ver mais

Classificada 4 em 5 estrelas

Spoke to a lovely lady who helped me very much about 2 weeks ago now.I would have given 5 stars but I requested a paper copy be sent to my address for upcoming cruise holiday ( as I dont have a printe... Ver mais

A empresa respondeu

4,1

Bom

TrustScore: 4 em 5

74 opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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4,1

Todas as opiniões

(74)

44 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

Would not use this company again 3…

Would not use this company again 3 months and still waiting for small holiday claim to be settled, no response by several emails sent asking for update, sitting on the phone waiting for response over 30 mins losing the will to live. disgraceful service

17 de setembro de 2025
Opinião espontânea
logótipo da A to Z Cover

Resposta da A to Z Cover

Good evening,

We appreciate you taking the time to share your feedback, and we're sorry to learn about your dissatisfaction with the claims process.

To assist you further, could you please provide your A to Z Insurance policy number? This will enable me to escalate this internally and investigate the matter with our claims team.

Many thanks

The A to Z Insurance team.

Classificada 5 em 5 estrelas

Good

It’s important to know that your covered for all your needs, and at reasonable cost.

6 de dezembro de 2025
Classificada 5 em 5 estrelas

Easy to book

Easy to book. Easy to see what is and what isn't included. Competitive prices for old people with medical issues! Thank you.

8 de dezembro de 2025
Classificada 3 em 5 estrelas

I don't know how good they are because…

I don't know how good they are because I didn't need to use the insurance...I previously used Ergo travel insurance..DONT!!!!! 3 MONTHS to claim for a cancelled flight and still no outcome ..probably all the same

30 de novembro de 2025
Classificada 5 em 5 estrelas

⭐️⭐️⭐️⭐️⭐️ A Truly Outstanding Experience – Thank You, AtoZ Insurance!

While on holiday, we faced every parent’s worst fear — our daughter suddenly became unwell and needed to be taken to the hospital. What could have been an incredibly stressful and overwhelming situation was made so much easier thanks to the exceptional support from AtoZ Insurance.

From the moment we reached out, the AtoZ team were calm, reassuring, and incredibly efficient. They guided us through every step of the process, explaining exactly what we needed to do and what to expect. Their representatives stayed in regular contact, offering clear instructions and immediate assistance with arranging the hospital visit, handling documentation, and making sure we understood our coverage.

What impressed us most was the compassion and genuine care shown throughout. AtoZ didn’t just handle the practicalities — they made us feel supported at a time when we felt vulnerable and far from home. The whole claims process was smooth, straightforward, and far less daunting than we imagined, thanks to their professionalism and expertise.

We are so grateful for the peace of mind AtoZ provided during such a difficult moment. Their service was nothing short of exceptional, and we would wholeheartedly recommend AtoZ Insurance to anyone looking for reliable, responsive, and truly caring travel insurance.

Thank you, AtoZ, for turning a frightening experience into one we could manage with confidence and clarity. Special thank you to the call handlers Ismael and Vee

25 de novembro de 2025

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