I recently traveled to Bali and unfortunately had to make two separate claims for medical treatment after the trip. I was pleasantly surprised by how smoothly everything went with the travel insurance... Ver mais
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I recently traveled to Bali and unfortunately had to make two separate claims for medical treatment after the trip. I was pleasantly surprised by how smoothly everything went with the travel insurance... Ver mais
A empresa respondeu
Went with AtoZ travel insurance because our old provider put the cost up by such a lot and this company was more reasonable and had good reviews. Hopefully we’ll never have to claim to find out if the... Ver mais
Highly Recommend. I found A to Z really easy to use and understand. The cover was explained simply so I had confidence that everything I needed was taken care off. Booked for myself, my niece and... Ver mais
Spoke to a lovely lady who helped me very much about 2 weeks ago now.I would have given 5 stars but I requested a paper copy be sent to my address for upcoming cruise holiday ( as I dont have a printe... Ver mais
A empresa respondeu
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Took out this policy for a cruise I am going on. After adding my medical conditions I was happy with the result.
Competitive price and easy to complete on line x
Application process was straightforward. The application form was responsive and understandable.
Would not use this company again 3 months and still waiting for small holiday claim to be settled, no response by several emails sent asking for update, sitting on the phone waiting for response over 30 mins losing the will to live. disgraceful service

Resposta da A to Z Cover
Happy with my travel insurance quick and easy
It’s important to know that your covered for all your needs, and at reasonable cost.
Easy to book. Easy to see what is and what isn't included. Competitive prices for old people with medical issues! Thank you.
Only problem is I can't print it out in pdf forrmat
I don't know how good they are because I didn't need to use the insurance...I previously used Ergo travel insurance..DONT!!!!! 3 MONTHS to claim for a cancelled flight and still no outcome ..probably all the same
Good price and easy to navigate booking, but printing the documents was a bit of a pfaff!
While on holiday, we faced every parent’s worst fear — our daughter suddenly became unwell and needed to be taken to the hospital. What could have been an incredibly stressful and overwhelming situation was made so much easier thanks to the exceptional support from AtoZ Insurance.
From the moment we reached out, the AtoZ team were calm, reassuring, and incredibly efficient. They guided us through every step of the process, explaining exactly what we needed to do and what to expect. Their representatives stayed in regular contact, offering clear instructions and immediate assistance with arranging the hospital visit, handling documentation, and making sure we understood our coverage.
What impressed us most was the compassion and genuine care shown throughout. AtoZ didn’t just handle the practicalities — they made us feel supported at a time when we felt vulnerable and far from home. The whole claims process was smooth, straightforward, and far less daunting than we imagined, thanks to their professionalism and expertise.
We are so grateful for the peace of mind AtoZ provided during such a difficult moment. Their service was nothing short of exceptional, and we would wholeheartedly recommend AtoZ Insurance to anyone looking for reliable, responsive, and truly caring travel insurance.
Thank you, AtoZ, for turning a frightening experience into one we could manage with confidence and clarity. Special thank you to the call handlers Ismael and Vee
Speaking to someone I could understand and who could understand me
The price of arranging insurance was straight forward.
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