Audley Travel - USA Opiniões 

492
•
TrustScore: 5 em 5

4,8

North Washington Street 77, 4th Floor, 02114 Boston, Massachusetts, US

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Our experience was fantastic with Audley Travel, made even better by our travel specialist, Sarah Quigley. She was our contact person and guided us through the process for about a year, always kn... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We worked with Audley Travel to book our 2 week trip to Bath, The Cotswolds, London and Edinburgh. Our consultant, Lily, was excellent to work with. She listened to our priorities and tailored the t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We couldn’t be happier with the way our African safari and beach vacation turned out! From start to finish, Stephanie made the entire process effortless. She has an incredible amount of knowledg... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Frank Pergola at Audley created a magical trip for us tailored to our varied interests. We were able to experience so much of what Porto and Vila Nova de Gaia have to offer. The private tour guides... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Visitas guiadas culturais
  2. também em
  3. Agência de turismo
  4. Agência de viagens
  5. Agência de viagens de cruseiro
  6. Hotel butique
  7. Operador turístico

Sobre Audley Travel - USA

Escrito pela empresa

We’re experts in individually designed travel, creating meaningful journeys in more than 80 destinations across all seven continents. We’ve spent nearly 30 years building trips around what you want to see and how you want to feel, where you define every aspect. We’ll put you in the hands of a dedicated destination specialist, someone who knows where you’re headed because they’ve been there themselves. They’ll plan your trip down to the finest detail, choosing experiences that call to you and introducing you to local guides who are top in their field. Because we know that the best way to see the world is your own.

Why journey with us?

Escrito pela empresa

A trip as individual as you
Your ideas, our intuition. The two come together to create a journey that’s uniquely yours.
A dedicated expert, from start to finish 
From your starting conversation, your specialist is the expert you can rely on at every step.
Meaningful experiences, real connections
If you have a particular passion, we’ll find ways for you to explore it, accompanied by guides who’ll bring everything to life.
The travel experts you can trust
We put the same emphasis on taking care of you while you’re away as we do on creating your trip, and we're there for you 24/7.

Informações de contacto

  • North Washington Street 77, 4th Floor, 02114, Boston, Massachusetts, Estados Unidos da América

  • 1-866-346-2654

4,8

Excelente

TrustScore: 5 em 5

492 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(492)

488 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Audley Travel to Japan

Audley Travel, and especially Tesia, made my family's trip
a joy! Everything was well planned, our tours were exactly what we wanted. Our hotels in Tokyo and Kyoto were wonderful and comfortable. Drivers appeared on schedule. Guides appeared on schedule. We loved our time in Japan and saw so much more than we bargained for!!

4 de março de 2026
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Dear Jim,

Thank you for the 5-star review and your kind words! It sounds like you had a truly lovely trip, and we’re so happy we could be a part of it.

We’ll be sure to share your feedback with Tesia and her team, and we hope you choose to travel with us again soon.

Warm regards,
Audley Travel US

Classificada 5 em 5 estrelas

Incredible experience in Bhutan!

Our 10-day trip to Bhutan exceeded our expectations - from the responsiveness and thoughtfulness of Audley's Bhutan country specials Jason Toms during the planning process all the way through to our last hour in the country. Jason asked a lot of questions and listened well, ensuring that every detail of our trip was on point. As he had personal knowledge of the hotels, modes of transport and activities we discussed, he hit the mark on everything for us. All the details he planned clearly were extremely well vetted because everything large and small, from transport to hotels to experiences went off without a hitch. Their choices for local partners were excellent, and we can't say enough about our guide for the entire trip - Sherab Dorji. He was incredibly knowledgeable, flexible, and an all around great guy!

6 de novembro de 2025
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi John,

Thank you for sharing your experience! We're delighted to hear that Jason’s thoughtful planning made your Bhutan journey's trip details on point, and that Sherab Dorji and our local partners contributed to such a memorable trip.

We’ll be sure to pass your kind words along to Jason and his manager!

Best wishes,
Audley Travel US

Classificada 5 em 5 estrelas

Pleasant experience with Audley

From the onset when we connected with Audley staff with regards to extending our stay in Japan, seeking ideas and destinations for the extended stay, they were very professional in their understanding of our needs and the approach towards meeting our requirements, and finalizing of the logistics. On arrival at our hotel in Tokyo, a complete package with train tickets, Wi-Fi booster etc was sent to us. Their partners Discova were very helpful as well in answering any questions we had.

2 de março de 2026
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi vjd,

Thank you for your thoughtful review! We’re so glad our team could support your extended stay in Japan and that the travel package in Tokyo helped make logistics go smoothly. It’s great to hear Discova was helpful as well.

We truly appreciate your continued trust in Audley and look forward to planning your next adventure!

Best Regards,
Audley Travel US

Classificada 5 em 5 estrelas

Sri Lanka Tour

First of all, Jason Toms - he took the time to help me plan a really memorable trip. Our driver/guide
Mr. Presanna de Silva was wonderful. Prompt, an excellent driver, and took the time to point out and explain the history and geography of this beautiful island country.

10 de fevereiro de 2026
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Dear Eileen,

Thank you for sharing your kind review! We’re delighted to hear that Jason helped you plan such a memorable trip and that Mr. Presanna de Silva made your journey even more special with his expertise and hospitality.

We truly appreciate your feedback and hope to help you plan another wonderful adventure soon!

Warm regards,
Audley Travel US

Classificada 5 em 5 estrelas

Brazil Beyond Expectations

Ana was great to work with. As a Brazil specialist she helped me to customize a private journey in Brazil & Argentina prior to a cruise for some clients and also was able to assist with some of the ports on the cruise for private excursions. Great experience.

5 de janeiro de 2026
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi Bonnie,

Thank you for sharing your experience! We're so glad to hear that Ana was great to work with and that her expertise helped you customize a private journey through Brazil and Argentina.

We'll be sure to share your kind words with Ana and her manager!

Best wishes,
Audley Travel US

Classificada 5 em 5 estrelas

Our Fabulous South Africa Adventure

A special “shout-out” to Audley Travel and their in-country team for making our South Africa & Zimbabwe adventure a memorable one. Especially noteworthy was Audley’s Senior Africa Specialist, Thora Taylor … her in-depth knowledge, recommendations, and attention to detail were key throughout the trip planning and execution process. We appreciate the Audley team going that “extra mile” to make it happen. Well done!

4 de fevereiro de 2026
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi Paula,

Thank you for taking the time to leave a review!

We are so glad your South Africa & Zimbabwe adventure was a memorable one and that you enjoyed working with Thora! We will make sure to share your feedback with her and her manager.

We appreciate your recommendation and hope to work with you again!

Best regards,
Audley Travel US

Classificada 5 em 5 estrelas

Our travel consultant Caroline Fahey…

Our travel consultant Caroline Fahey was amazing to work with! She designed us an epic trip around Ireland and nailed our tastes, pace of travel and things we wanted to do in just one phone call! It is not the first trip we have booked with Audley and will not be the last. She was a wealth of information!

25 de fevereiro de 2026
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi Nancy,

Thank you for taking the time to leave a review!

We are so glad you had an epic trip to Ireland and enjoyed working with Caroline. Happy to hear that the trip was planned in a way that was specialized to you! We will make sure to share your feedback with Caroline and her manager.

We appreciate your recommendation and hope to work with you again!

Best regards,
Audley Travel US

Classificada 5 em 5 estrelas

Awesome Service!!

Just completed a 4 week trip to SE Asia (Vietnam, Cambodia, Laos and Thailand). What an awesome adventure!! From start to finish, Audley were outstanding and provided a first class service which made our trip a once in a lifetime experience. In particular, our Country Specialist (Rachel F) was amazing - she worked with us tirelessly, accommodating many questions and multiple changes, whilst sharing her knowledge and experience, to tailor the trip to our desires. Highly Recommended!!

17 de fevereiro de 2026
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi Ian and Beverly,

Thank you for taking the time to share your experience! We're so happy to hear that Rachel was amazing and made your trip tailored to your desires. It's wonderful to know that your trip was a once in a lifetime experience!

We'll be sure to share your kind words with Rachel and her manager. Please don't hesitate to reach out whenever you're ready to plan your next unforgettable adventure!

Best wishes,
Audley Travel US

Classificada 1 em 5 estrelas

Overpriced tour company with poor choices in accommodations.

It all started with plane fare. My travel agent girl would not book the tickets saying their prices were higher than what I could get. I had to book my own flight to Tokyo which was not easy.
The next problem was hotels. She quoted me prices thousands of dollars higher on 5 star hotels than I could get if I booked directly. She then tried to explain that by telling me the room I was looking at did not fit their qualifications. Really? At a five star resort?
So I went with her recommend hotel chain called OMO. These turned out to be the worst property you could imagine. Run down properties with the smallest rooms possible. The free breakfast was overpriced. The same food everyday. Barely edible. She convinced me by telling me it was her favorite property in Kyoto. The front desk people barely spoke English and the promised free city tours did not exist.
The provided guides only took us to cheap tourist stores and some shrines but knew little about them. One guide spoke English so bad I could not understand him.
They did arrainge hotels and train tickets, but for the price they charged it was not worth it. I find them an overpriced tour company, which I would gladly pay, if the value was there.....it wasnt.

10 de novembro de 2025
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi Paul,

Thank you for sharing your feedback. We are sorry to hear that aspects of your trip did not meet the expectations of service and value we aim to provide.

A member of our Client Experience team will be in touch to review your concerns in more detail and determine the appropriate next steps.

Thank you again for bringing this to our attention.

Best Regards,
Audley Travel US

Classificada 5 em 5 estrelas

Luxury Vietnam

Our experience in Vietnam was just thrilling. We were able to see many different cities and taste many different cuisines. We stayed in amazing accommodations and felt like we were truly considered the whole way through. We appreciate the attentive care of our Audley agent, Rachel Forbes.

1 de fevereiro de 2026
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi Holly,

Thank you for taking the time to share your feedback with us! We are so glad to hear you had an amazing experience in Vietnam.

It’s wonderful to know that you felt truly considered throughout your trip and that you had a great experience with Rachel! We’ll be sure to share your feedback with her and her manager.

We truly appreciate your continued trust in Audley and look forward to planning your next adventure!

Best Regards,
Audley Travel US

Classificada 5 em 5 estrelas

An amazing experience in Vietnam

An amazing experience in Vietnam. This is the third trip I've taken with Audley all under the guidance of Alix Macaluso. Since my first trip with Audley, Alix's local country expertise and insightful probing of preferences have led to wonderful experiences. Audley works with in-country local guides who are always top notch. The private tour experience is always so much more intimate than a group tour even if the group only has 7 or 8 people.

Private experience cost can be scaled up or down based on preferences of hotel, airfare, etc. Most dinners are on your own which is perfect for me as a foodie (where I like to scale up!). Audley does recommend locations for dining which have overlapped with my personal choices so I know they are good!

26 de janeiro de 2026
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi Michael,

Thank you for taking the time to write such a lovely review! We are so glad to hear you had an amazing experience in Vietnam.

It’s wonderful to know that this is your third trip with Audley under Alix’s guidance, and that her local country expertise and insightful probing of preferences continue to lead you to wonderful experiences. We’ll be sure to share your feedback with her and her manager.

We truly appreciate your continued trust in Audley and look forward to planning your next adventure!

Best Regards,
Audley Travel US

Classificada 5 em 5 estrelas

On a whim - Antarctica, Chile and Argentina !

On a whim, I asked my wife if she wanted to go to Antarctica and she said yes as long as we went to Patagonia in Chile also!

She contacted Audley and then we worked with Tamatha Frederick. She was truly amazing. She listened and suggested and revised and then put together an amazing itinerary with door to door concierge service for the entire trip. Everything went extremely well, not a single hiccup. If something had gone wrong we had local Audley WhatsApp contacts, If needed.

It was a wonderful experience, Tamatha did a great job and we will use them again for our next big adventure (maybe Africa??)

P.S. Wanna see our pictures? Only a few thousand to go through - grab some popcorn...

6 de janeiro de 2026
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi Doug,

Thank you for taking the time to share your experience! We're delighted to hear that Tamatha went above and beyond to include the key experiences you were hoping for on this trip. It's wonderful to know that our partners helped create such a smooth and seamless journey.

We'll be sure to share your kind words with Tamatha. Please don't hesitate to reach out whenever you're ready to plan your next unforgettable adventure!

Best wishes,
Audley Travel US

Classificada 5 em 5 estrelas

Kelly Edwards is an amazing travel…

Kelly Edwards is an amazing travel specialist. She listened very carefully to our wants and needs. She responded quickly to deliver precisely what we requested. She suggested different alternatives for our trip based on her expertise, so that we could make informed choices. She responded promptly to our communications. We were very impressed with her creativity, work ethic, and performance. 5 stars

27 de janeiro de 2026
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi Joyce,

Thank you for taking the time to share your feedback with us. We are so happy to hear that Kelly was attentive to your wants and needs, and delivered a trip that showed her expertise and attentiveness! We will be sure to share your kind words with her manager, and would be happy to help you plan your next adventure!

Best,
Audley Travel US

Classificada 5 em 5 estrelas

Amazing experience traveling to Italy

Sarah was great! Audley put together an amazing trip for our first time out of the country! Would definitely recommend.

17 de dezembro de 2025
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logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi Mia,

Thank you for taking the time to leave a review!

We are so glad you had an amazing trip for your first time out of the country and enjoyed working with Sarah. We will make sure to share your feedback with her and her manager.

We appreciate your recommendation and hope to work with you again!

Best regards,
Audley Travel US

Classificada 5 em 5 estrelas

This was our six or seventh great trip with Audley

This was our six or seventh trip with Audley. We went to India for a family wedding, but wanted additional travel adventure in India. As always Audley was able to provide a great range of service in each local custom made to each local and our travel interests.

15 de dezembro de 2025
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Dear Susan,

Thank you for the lovely review! We are thrilled to hear that your trip to India was a success.

Thank you for continuing to choose Audley. We will be sure to relay your kind words to your specialist and their team. We cannot wait to see where you choose to travel next!

Warm regards,
Audley Travel US

Classificada 5 em 5 estrelas

An enjoyable way to experience Bhutan

During our trip in Bhutan organized by Jason Toms, I was very happy that we had the same guide and driver throughout our trip. They were both very nice, informative and helpful at all times. The driver was excellent driving through the twisting turns of the road and managed to not hit any animals or children. I felt very comfortable and safe driving with him. Our guide was very patient with me and my recent disability that made it difficult for me to walk. He did an excellent job making changes to our itineraries to accommodate me. He and our driver often helped me up and down stairs and on rough terrain. The cities we visited, and our activities were well thought out and enjoyable. We learned quite a bit about Bhutan, its people and religion.

6 de novembro de 2025
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi Grace,

Thank you so much for taking the time to share your experience with us! We are delighted to hear that your journey through Bhutan was enjoyable, comfortable, and made you feel well cared-for. Safety, flexibility, and thoughtful planning are important to us, so we're glad to know you felt supported and accommodated during your travels.

We sincerely appreciate your kind words and are grateful you chose to travel with us. We hope to welcome you on another journey in the future!

Best,
Audley Travel US

Classificada 5 em 5 estrelas

France for the holidays!

Audley, and specifically Samantha made everything so easy for us. We told her where we were interested in going and what we were interested in seeing and she took it from there. She planned the perfect France holiday vacation for us, and was very easy to communicate with or get a call scheduled with. She was always quick to answer questions and offer suggestions. We visted Strasbourg, Bayeux (Normandy), and Paris, with tours in each location. They also left days open for us to just play it by ear and do whatever we felt like doing those days. It was the perfect blend of seeing the sites and having tours and downtime. Every driver picking us up, whether it was from the train station, or our hotel, was punctual and exactly where they needed to be. It literally could not have been easier. For example, we stepped off the train in Strasbourg, and the driver was literally right in front of us with a sign with our name. And every other transfer was similar. Likewise, every tour guide was punctual, friendly, professional, knowledgable, and spoke very good English. The hotels in each city that they chose for us were charming, small, quiet, and had delicious breakfast included and the staff at each were friendly and the service was fantastic. We had one small issue on the trip with some tickets to a show that the box office said weren't there when we went to check in, but Audley, Samantha, and Meeting the French jumped into action and were able to get us rescheduled for the show a couple of days later. This was our second trip planned by Audley (our first being our honeymoon), and I have nothing bad to say about them. They take away all the stress of planning a big, not inexpensive, European trip where you're not familiar with the area, hotels, etc.

I HIGHLY recommend Audley to plan your vacations. You won't regret it!

20 de dezembro de 2025
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi Rona,

Thank you for taking the time to leave such a lovely review! We’re delighted to hear you had the perfect France holiday vacation.

We are thrilled Samantha was able to make the planning process seamless, and your trip was the perfect blend of seeing the sites and having tours and downtime. We are also glad to hear you felt supported by our in-country partners. We’ll be sure to share your kind words with Samantha and her manager.

We truly appreciate your continued trust in Audley and look forward to helping you plan your next adventure!

Best regards,
Audley Travel US

Classificada 5 em 5 estrelas

Trip of a lifetime!

I was planning a 30th anniversary trip to Australia and New Zealand and contacted Audley. It was my first experience with them, and our first visit to this part of the world. I was assigned to Emily and she did an excellent job from start to finish. I really appreciated her asking about our interests and incorporating my answers into a terrific itinerary. She was sensitive to our time constraints and in just over 3 weeks we had a great overview of both countries. I wish we could have stayed longer! I definitely recommend them!

5 de novembro de 2025
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi Meg,

Thank you so much for taking the time to share your wonderful feedback! We're delighted to hear that you had such a positive experience working with Emily, and that she was able to thoughtfully incorporate your interests into your itinerary.

It's truly an honor to be part of your first experience in Australia and New Zealand, and we're grateful you chose to travel with us. We look forward to helping plan your next adventure!

Best wishes,
Audley Travel US

Classificada 5 em 5 estrelas

Liz did an amazing job!

Liz did an amazing job asking questions about how our family likes to travel then making the perfect itinerary based on our wants. We felt heard, understood, safe, and pampered our week in Morocco!

20 de dezembro de 2025
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi Alia,

Thank you for taking the time to share your feedback about your recent trip with us! We are so happy to hear that Liz curated your trip so well to best fit your interests and plans for your week in Morocco. We will be sure to share your kind words with Liz and her manager, and would love to help plan another trip for you in the future!

Best
Audley Travel US

Classificada 5 em 5 estrelas

Antarctic Adventure

We have used Audley in the past with great success so when we were considering a trip to Antartica we contacted them and Tamatha used her expertise and experience to set up our voyage. She made suggestions and helped us in the selection of the expedition company and scheduled private guides for us in Buenos Aires pre and post expedition. Everything went according to plan and we are so pleased with the way our adventure went. She is knowledgeable, was always on time with phone calls and getting information to us. Audley is great to work with, worthy of high praise.

5 de dezembro de 2025
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Dear Anonymous,

Thank you for the lovely review! We are thrilled to hear your trip was a success, it sounds like it was an incredible adventure.

We will be sure to relay your kind words to Tamantha and their team. We hope you choose to travel with us again soon!

Warm regards,
Audley Travel US

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