Audley Travel - USA Opiniões 

492
•
TrustScore: 5 em 5

4,8

North Washington Street 77, 4th Floor, 02114 Boston, Massachusetts, US

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Our experience was fantastic with Audley Travel, made even better by our travel specialist, Sarah Quigley. She was our contact person and guided us through the process for about a year, always kn... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We worked with Audley Travel to book our 2 week trip to Bath, The Cotswolds, London and Edinburgh. Our consultant, Lily, was excellent to work with. She listened to our priorities and tailored the t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We couldn’t be happier with the way our African safari and beach vacation turned out! From start to finish, Stephanie made the entire process effortless. She has an incredible amount of knowledg... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Frank Pergola at Audley created a magical trip for us tailored to our varied interests. We were able to experience so much of what Porto and Vila Nova de Gaia have to offer. The private tour guides... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Visitas guiadas culturais
  2. também em
  3. Agência de turismo
  4. Agência de viagens
  5. Agência de viagens de cruseiro
  6. Hotel butique
  7. Operador turístico

Sobre Audley Travel - USA

Escrito pela empresa

We’re experts in individually designed travel, creating meaningful journeys in more than 80 destinations across all seven continents. We’ve spent nearly 30 years building trips around what you want to see and how you want to feel, where you define every aspect. We’ll put you in the hands of a dedicated destination specialist, someone who knows where you’re headed because they’ve been there themselves. They’ll plan your trip down to the finest detail, choosing experiences that call to you and introducing you to local guides who are top in their field. Because we know that the best way to see the world is your own.

Why journey with us?

Escrito pela empresa

A trip as individual as you
Your ideas, our intuition. The two come together to create a journey that’s uniquely yours.
A dedicated expert, from start to finish 
From your starting conversation, your specialist is the expert you can rely on at every step.
Meaningful experiences, real connections
If you have a particular passion, we’ll find ways for you to explore it, accompanied by guides who’ll bring everything to life.
The travel experts you can trust
We put the same emphasis on taking care of you while you’re away as we do on creating your trip, and we're there for you 24/7.

Informações de contacto

  • North Washington Street 77, 4th Floor, 02114, Boston, Massachusetts, Estados Unidos da América

  • 1-866-346-2654

4,8

Excelente

TrustScore: 5 em 5

492 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(492)

488 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Our bucket list dream vacation!!

Our two-week trip to Italy was absolutely unforgettable, and we owe so much of that incredible experience to Audley Travel and Kelly with her amazing travel coordination! From Florence, Rome, Positano, the Amalfi Coast, and Capri, every detail was perfectly planned and seamless.

Our personal drivers were always on time, professional, and extremely knowledgeable about each area, which made traveling stress-free and enjoyable. In Rome, we experienced unforgettable moments visiting the Coliseum, the Roman Forum, St. Peter’s Cathedral, and even seeing where St. Peter and St. Paul were imprisoned — an incredibly emotional and meaningful experience for us. Where else can you stay in a palace and be treated like royalty?! Italy, of course!!

Some of our favorite memories included taking a pasta-making class in Tuscany, riding the super train to Rome at 153 mph, and having the most wonderful conversations with both locals and fellow travelers throughout our journey.

Kelly was truly our personal concierge every step of the way and took the absolute best care of us with every need and want we had. Her attention to detail, responsiveness, and genuine care made this trip beyond anything we could have imagined.

We have already told everyone we know who loves to travel to contact Kelly. We cannot recommend she and Audley Travel highly enough!

18 de abril de 2026
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi Jan,

Thank you for taking the time to share your feedback about your recent experience with us. We are so happy to hear that you had what sounds like an incredible trip to Italy with us, planned by your specialist, Kelly! It's lovely to hear that you experienced knowledgeable drivers, unforgettable moments, special interactions, and a truly meaningful experience!

We really appreciate you sharing positive feedback about Audley with those you know, and we'd love to help you plan another special trip in the future.

Best,
Audley Travel US

Classificada 5 em 5 estrelas

Travel consultant Lili’s expert knowledge of our destination

The expert knowledge of our destination by Lili our travel consultant.

The excellent choices she made for our hotels and excursions.

20 de abril de 2026
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi Jim,

Thank you for sharing your lovely review. We’re so pleased to hear that Lily's in‑depth knowledge of your destination made such a positive difference to your trip. It’s wonderful to know that her hotel selections and excursion recommendations stood out and exceeded expectations. We’ll be sure to pass along your kind words to Lily and her manager.

Thank you for choosing Audley, and we hope to assist you with another memorable Audley Travel by Smithsonian Journeys trip in the future!

Kind regards,
Audley Travel US

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Our family trip to northern Italy was nothing short of incredible! Over 10 unforgettable days, we explored Venice, Lake Garda, and Portovenere, and every moment was perfect. The itinerary was meticulously planned, our accommodations were top-notch, and transportation was seamless.

A special shoutout to Sarah, who made our journey a core memory—her attention to detail and understanding of what truly mattered to us exceeded all our expectations. We are so grateful for the experience, the beautiful memories we created, and the peace of mind we had throughout the trip. We will definitely be returning to Audley for our next adventure! Grazi!!

16 de abril de 2026
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logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi Michelle,

Thank you so much for sharing your wonderful experience, and for trusting us with your trip to Italy! We're so glad to hear that Sarah's expertise and attention to detail made your trip possible. We love to hear that you had peace of mind and were able to make beautiful memories!

Thank you for your thoughtful words. We'd be thrilled to help with your next journey whenever you're ready!

Best wishes,
Audley Travel US

Classificada 5 em 5 estrelas

Family trip to Italy was a 5-star because of Leah!

Family trip to Italy was a 5-star experience! Leah Saulnier from Audley Travel could not have done a better job. She came in under cost, made all of our requests a reality and made every day and experience a special one. She used her past experiences to determine the best options for us! I am recommending Leah anyone who is planning a trip to Italy.

29 de março de 2026
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logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi Kevin,

Thank you for taking the time to share your comments about your recent trip with us! We are so happy to hear that Leah did such a wonderful job planning your trip to Italy.

We will pass your thoughtful words along to Leah and her manager. We'll be here to help whenever you're ready to plan your next adventure!

Warm Regards,
Audley Travel US

Classificada 5 em 5 estrelas

Top notch

Couldn’t be more impressed with Audley Travel. The entire process was seamless, organized and any questions or concerns were answered promptly with great explanation. Highly recommend!

14 de abril de 2026
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi Glenn,

Thank you for taking the time to share your comments about your recent trip with us! We are so happy to hear that you had an easy, well-thought out, and supported experience on your journey to the Maldives. We'll be here to help whenever you're ready to plan your next adventure!

Best,
Audley Travel US

Classificada 1 em 5 estrelas

Booked an expensive 5 day tour in Rome…

Booked an expensive 5 day tour in Rome and Naples. My requests were ignored, we missed key historic sites, and tours were switched from what we requested. If you are looking for custom private tours, use someone else. Audley just consolidates mass market tours. Our private tour of Pompeii had 10 people and half didn’t speak English. Feel like it was a complete bait and switch operation.

23 de abril de 2026
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi Richelle,

Thank you for taking the time to share your feedback. We’re very sorry to hear that this experience hasn’t met the expectations you had for your trip, and we appreciate you bringing this to our attention.

Providing thoughtfully planned, high‑quality travel experiences is extremely important to us, and we take concerns like this seriously. A member of our Client Experience team will be reaching out to you directly to better understand what happened and discuss next steps.

Best regards,
Audley Travel US

Classificada 5 em 5 estrelas

Personalized South African Adventure

I recently returned from a 13 day Audley South African tour. Thora Taylor did an exceptional job of planning and communicating every detail of the trip. She planned the flights, individual transfers within the tour, three very different and wonderful places to stay, (including a B & B, a tented Safari and a guesthouse) and several day discovery tours and specialty eating opportunities. I have been on numerous tours previously and this was among the best. I attribute that to Thora and her teams knowledge of the area, her personalized attention to my wishes and her ability to think through the details. Internet, written and telephone communication were key. I would highly recommend Audley and Thora

6 de abril de 2026
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi Bernie,

Thank you so much for sharing your experience, and for trusting us with your trip to South Africa! We're so glad to hear that Thora's expertise and ability to think through the details made your trip possible!

Thank you for your thoughtful words. We'd be thrilled to help with your next journey whenever you're ready!

Best wishes,
Audley Travel US

Classificada 5 em 5 estrelas

Our experience with Kelly Edwards…

Our experience with Kelly Edwards through Audley travels was exceptional from start to finish. She created a truly customized and personalized vacation for a family of four including two teenagers and every detail was thoughtfully planned. Communication throughout the process was excellent. We always felt informed and prepared which made a big difference in traveling internationally. The accommodations were not only beautiful, but perfectly located, allowing us to fully enjoy each destination without unnecessary stress. The excursions were spot on, engaging, well, organized, and perfectly situated for both adults and teens is struck a great balance between sightseeing, culture and downtime. What really set Audley travels apart was the ongoing support during the trip. Knowing we had a resource in Italy to contact if anything that came up, provided incredible sense of reassurance. Traveling in a different country comes with a lot of moving parts especially with kids and having expert guidance to help navigate it all with truly priceless. A special thank you to Kelly Edwards, who was amazing to work with—attentive responsive experienced and clearly dedicated to making our trip unforgettable. We would highly recommend Kelly Edwards if you are planning on traveling to Italy, and want a seamless personalized travel experience.

28 de março de 2026
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Dear Mae,

Thank you for the lovely review! We’re delighted to hear that you had such a positive experience working with Kelly and felt supported throughout your journey. It truly sounds like it was an incredible trip for your family.

We’ll be sure to pass along your kind words to Kelly and her team. We hope to have the pleasure of planning another adventure with you again soon.

Warm regards,
Audley Travel US

Classificada 5 em 5 estrelas

Our self-driving trip to Wales

Our self-driving trip to Wales was our eighth trip with AudleyTravel. Every trip has been perfect! When you consider the dozens of myriad details that comprise foreign travel, a lot can go wrong. Multiply that by eight. We have never had a single issue on any of our AudleyTravel tours.
If you are considering a trip to Wales, and you should, go no further than AudleyTravel and ask for Mareesa Ahmad, the country specialist (also England,Scotland, Ireland, and Iceland) who is the rock star of travel specialists, the very best! She developed a perfect itinerary for us; even kept in contact while in country.

5 de abril de 2026
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi Scott and Dorothy,

Thank you so much for taking the time to share your feedback about your recent trip with us. We’re delighted to hear that you enjoyed your 8th journey! What a pleasure it has been to plan so many adventures with you.

We’re thrilled that Mareesa created the perfect itinerary and that everything went seamlessly, just as your previous trips with us have. We truly appreciate your continued trust and we can’t wait to help you plan your next adventure!

Best,
Audley Travel US

Classificada 5 em 5 estrelas

So happy with Lily Cohen and Audley

Lily Cohen helped make our dream vacation possible. We are new to international travel and she had a lot of suggestions and options that put our concerns and nerves at ease. She really listened to what we were looking for on this trip and made sure we were able to fit it all in. Even a couple of last minute changes didn’t phase her and her team. The peace of mind knowing everything was booked and handled for us was priceless. We can’t wait to start planning our next adventure and make new memories.

18 de março de 2026
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi Kristen,

Thank you so much for sharing your experience, and for trusting us with your dream vacation! We're delighted to hear that Lily's attentive listening and expertise truly came through and that you were able to relax knowing every detail was taken care of.

Your kind words mean the world to us and perfectly reflect why we're so passionate about creating thoughtful, personalized journeys. We'd be thrilled to help with your next journey whenever you're ready!

Best wishes,
Audley Travel US

Classificada 5 em 5 estrelas

Kristen from Audley nailed our trip to Egypt!

I want to take this opportunity to highly recommend Audley Travel and KRISTEN ZIINO. We traveled to Egypt with 14 people from all over the east coast of the US. Kristen was so responsive to all our needs and questions. We were never waiting for answers as she was on top of everything. She took care of having everyone pay her so I was not responsible and that was helpful. The binder Audley provided was full of all the info we needed.

Besides touring Cairo Kristen had to set up a dahabiya with full crew. Everything ran like clockwork! The drivers and guides were where we needed them to be. The flights to Luxor and from Aswan happened without issue. Our guide was an Egyptologist GAMAL OMAR. I would highly recommend asking for him if you re planning a trip to Egypt. He was so so knowledgable and helpful to our group. Taking the boat from Luxor to Aswan was beautiful , relaxing and interesting. There was a lovely pool/spa on board. The staff was at our beck and call all day. The food in Cairo and on the boat was very good and there was a lot of it!

We were a bit nervous about traveling to Egypt with all that has been going on with Israel and Iran. Kristen was super patient with us and willing to talk with those who were waffling about going. She did not push but she gave us info from people who were currently there which was so reassuring.

We had a fabulous time thanks to Kristen and Gamal. The family will have memories forever from a country with so many ancient historical sites to explore. Thank you Kristen and Gamal!

3 de abril de 2026
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi Shaun,

Thank you so much for sharing your experience! We're delighted to hear that Kristen provided such attentive support throughout the planning process and that your group's journey through Egypt ran so smoothly.

It's wonderful to know that Gamal and the local team helped bring the history and beauty of Egypt to life, from Cairo to the dahabiya on the Nile.

We truly appreciate your trust in Audley and are so glad your family came away with memories that will last a lifetime.

Best wishes,
Audley Travel US

Classificada 5 em 5 estrelas

Book with Audley!

We used Audley travel to help plan our two week family trip to Spain and it was personalized and tailored specifically to us and our needs. Erika, our travel agent was so informative and insightful. She lived in Spain and therefore knew all of the tricks and behind the scenes information that was so valuable! She helped plan such an amazing interactive and engaging experiential trip for us and my kids will have lifetime memories because of her expertise! We will always return to Audley when planning our getaways! We cannot speak highly enough, they are organized, communicative and so helpful throughout the planning stages and even during the trip ensuring you are always supported! They honestly think of every detail!

10 de março de 2026
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Resposta da Audley Travel - USA

Dear Gwen,

Thank you so much for your incredibly kind words and 5‑star review! We’re absolutely delighted to hear that your experience with Erika exceeded your expectations, it sounds like a truly unforgettable trip.

We will be sure to share your wonderful feedback with Erika and her team. We hope you plan to travel with us again soon!

Warm regards,
Audley Travel US

Classificada 5 em 5 estrelas

Audley Travel's Porto/ Vila Nova de Gaia

Frank Pergola at Audley created a magical trip for us tailored to our varied interests. We were able to experience so much of what Porto and Vila Nova de Gaia have to offer. The private tour guides were very knowledgable and friendly and we all learned so much about the history, culture and cuisine of these cities. Frank provided sound guidance and put together an amazing trip, providing beautiful memories. Looking forward to the next Audley experience.

29 de março de 2026
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi Tracey,

Thank you for sharing your experience with us! We’re delighted to hear you had such an amazing trip to Porto and Vila Nova de Gaia, and that Frank created an itinerary that provided the opportunity to make beautiful memories.

We’ll be sure to pass along your kind feedback to him and his manager. We look forward to being part of your next experience!

Best regards,
Audley Travel US​

Classificada 5 em 5 estrelas

Portugal

Erika Jolie was our travel specialist. She did a great job planning our trip to Portugal. She knew the country well and helped us know where to go, what to see and picked our hotels. She responded to us quickly via email and had FaceTime calls with us. The itinerary book we were given was most helpful. All around we had a great experience and would recommend Audrey and Erika!

26 de março de 2026
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi Tami,

Thank you for taking the time to leave a review! We are so glad to hear you had an all around great experience.

We are thrilled Erika did a great job planning your trip and found her to be responsive and knowledgeable. We will make sure to share your feedback with her and her manager.

We appreciate your recommendation and hope to work with you again!

Best Regards,
Audley Travel US

Classificada 5 em 5 estrelas

Japan/Tokyo March 2026

We had a wonderful five days in Tokyo. We contacted Audley when we realized that we needed guidance for the 5 days we were going to be in Tokyo. Our specialist, Julia Prajsnar, put together a very good itinerary, with visits to some sites around Tokyo, as well as trips to Nikko and Kamakura. We were met in Tokyo by a wonderful local guide who helped understand the train system and things like that. Audley booked our hotel, which was very nice. It was not cheap but well worth the money. For our next overseas trip we are likely to talk to Audley again.

19 de março de 2026
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi John,

Thank you for taking the time to leave a review! We are thrilled you had a wonderful time in Tokyo.

We are so glad to hear Julia put together a good itinerary with a wonderful local guide and very nice hotel. We will make sure to share your feedback with her and her manager.

We look forward to planning your next trip!

Best Regards,
Audley Travel US

Classificada 5 em 5 estrelas

You will never be able to arrange an experience this good by yourself

This was our second trip planned by Kelly Edwards with Audley Travel, both to Italy. This recent trip (March 2026) was to tagged on the back end of a scientific conference in Tuscany that included visits to Florence, Sorrento/Amalfi Coast, and Napoli. Kelly's expertise with Italy is highly evident; she was able to arrange private transportation for key legs of the trip which is well worth it (the drivers were outstanding). Importantly, she arranged the high speed Italo train (over a slower city) train from Florence to Napoli which is spectacular as well as highly comfortable. Her expertise also extended to understanding best options for the hotel in Sorrento given that most options are closed in March. The tours arranged with partner contractors included a bike tour, hike on Path of the Gods on the Amalfi Coast, and even a cooking class/session in the private home of a highly acclaimed chef. A highlight was a tour of Pompei by a guide that has guided tours for over 20 years that provides a perspective you cannot reproduce. The personal guides arranged by Kelly were always knowledgeable and very kind and considerate. Very creative and always looking out for us, Kelly and Audley even exceed our expectations and experience from our trip to Northern Italy arranged by them last year.

14 de março de 2026
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi Michael,

Thank you for taking the time to leave a review. We are so glad to hear you had a great time in Italy and with working with Kelly again!

We are thrilled you found Kelly considerate, knowledgeable and that her expertise made such a difference in the trip's itinerary. We will make sure to share your feedback with her and her manager.

Thank you again for sharing your experience. We hope to work with you again!

Best Regards,
Audley Travel US

Classificada 5 em 5 estrelas

Great Scandinavia trip!

Aislyn, our contact at Audley Travel, put together a marvelous itinerary for our recent trip to Scandinavia (Copenhagen; Stockholm; Bergen). As a specialist in the region, Aislyn had personal knowledge about hotel options, tour guides, and "must sees." She was easy to work with and responsive. A+ service!

25 de março de 2026
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi David,

Thank you for taking the time to leave a review. We are so glad to hear you had a great time in Scandinavia.

We are thrilled you found Aislyn knowledgeable, easy to work with, and responsive, providing A+ service. We will make sure to share your feedback with her and her manager.

Thank you again for sharing your experience. We hope to work with you again!

Best Regards,
Audley Travel

Classificada 5 em 5 estrelas

Chris was very helpful in organizing…

Chris was very helpful in organizing our family trip to Japan. He made our vacation much more enjoyable with his thorough planning, and knowledge of the country.

12 de março de 2026
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi Demetrius,

Thank you for sharing your feedback. We're so pleased to hear that Chris was able to support your family trip to Japan with thoughtful planning and in-depth knowledge of the destination. It's wonderful to know that his expertise helped make your vacation even more enjoyable.

We truly appreciate you traveling with us and hope to assist with your next adventure in the future.

Best wishes,
Audley Travel US

Classificada 5 em 5 estrelas

Trip to Japan

I travel often, but this is my first time utilizing Audley & Chris Flad made sure our trip to Japan was unforgettable !

From the detail he put into each day, to our passes into events, train vouchers, the best tour guides & the hotels was really top tier.

I promise, your mind will be blown & you'll have an upper echelon experience. 12/10 !

He did all of the planning for us, we just had to show up. He also did a magnificent job making sure we were prepared for the culture.

12 de março de 2026
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi TaMeika,

Thank you so much for sharing your experience! We're so glad to hear that that your first trip with Audley was such a success and that Chris made a positive impact on your journey. It's wonderful to know that the trip was thoughtfully planned, met your expectations and ran so seamlessly.

We're thrilled to have been part of this journey with you and we look forward to helping plan your next adventure when the time comes!

Best wishes,
Audley Travel US

Classificada 5 em 5 estrelas

Chris Flad was simply PHENOMENAL!!

Chris Flad was simply PHENOMENAL!!! He planned out our trip to Japan for 5 (My best friend, sister and her family) and I literally can’t explain not only was Chris flexible, patient, and understanding……However we all can’t express how awesome he was to work with! He was super detailed, listened anytime we needed anything and was quick for responses with anything that we needed! He could not have planned a better trip and can’t wait to book our next! Thanks SO MUCH CHRIS for everything that you did for us and our trip! Truly a once in a lifetime experience that we had in Japan!

5 de março de 2026
Opinião espontânea
logótipo da Audley Travel - USA

Resposta da Audley Travel - USA

Hi Travis,

Thank you so much for taking the time to share your experience! We're delighted to hear that Chris was such a pleasure to work with, and that he took the time to truly listen to what you wanted from the trip. Knowing that everything went smoothly and that all of your travel companions had a fantastic time means a great deal to us.

Your kind feedback is exactly what inspires us to continue creating thoughtful, personalized travel experiences. We'd be thrilled to help plan your next adventure whenever you're ready!

Best wishes,
Audley Travel US

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