My experience with the company's tech is not great ,which is why I spoke to Paula who was extremely helpful. The issue I keep having is with the web site which does not recognise our account number as... Ver mais
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Leia as opiniões dos outros
Frankie was lovely today. She made the experience seamless and enjoyable even asking such well informed and helpful questions that led me to ask questions I had not realised I needed the answers to.... Ver mais
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Today we were visited by Joel due to our gas pipe being broken following building work being carried around our house. Joel was extremely professional and friendly. We couldn't fault him for the servi... Ver mais
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Avanti are great once you have got through the turgid computer recording and get to speak to a human who was a delight The delivery was made as slick as a slick thing winning a world championshi... Ver mais
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Informações sobre a empresa
Sobre AvantiGas LPG
Escrito pela empresa
AvantiGas is a leading Liquefied Petroleum Gas (LPG) supplier in the UK, offering efficient off-grid energy solutions for both homes and businesses. We now also offer BioLPG to both our Business and Home customers as part of our incentive to succeed in a low carbon future and meet the decarbonisation challenge with BioLPG. If you’re looking for a reliable energy alternative that caters to your unique needs, explore what AvantiGas can do for you.
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Informações de contacto
4,7
Excelente
7 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My experience with the company's tech…
My experience with the company's tech is not great ,which is why I spoke to Paula who was extremely helpful. The issue I keep having is with the web site which does not recognise our account number as ID. The other complaint I have is the messages we have recieved a number of times saying that the meter readers could not access our meter. It is in the same place as all the other houses, through a garden gate with no lock just a simple latch on it at the side of the house.
8 de julho de 2026
Opinião espontânea
Renewing contract handled friendly and…
Renewing contract handled friendly and very kindly. Thank you, Les
9 de julho de 2026
Opinião espontânea
Resposta da AvantiGas LPG
Hi Barry,
Thanks for your review.
We are pleased to hear Les has been on hand to assist you renewing your agreement with us.
We will be sure to pass your comments on!
The AvantiGas Team
Lily was brilliant owned the request…
Lily was brilliant owned the request and proactively came back to me
with a solution that was agreeable by all
9 de julho de 2026
Opinião espontânea
Resposta da AvantiGas LPG
Hi Paula,
Thanks for your review.
It is great to see Lily has been able to assist you recently. If there is anything more we can do please reach out!
The AvantiGas Team
Resposta da AvantiGas LPG
Hello,
Thanks for taking the time to leave us a review.
We are delighted to hear we have provided such a great service recently!
The AvantiGas Team
Lovely helpful and warm :)
9 de julho de 2026
Opinião espontânea
Resposta da AvantiGas LPG
Hi Molly,
Thanks so much for your review.
We are delighted to see we have provided a 5 star service!
The AvantiGas Team
Spoke with Paula on customer services…
Spoke with Paula on customer services about uplift of tank. She was very helpful and understand. So 10 out of 10 to Paula at customer services ⭐️⭐️⭐️⭐️⭐️
7 de julho de 2026
Opinião espontânea
Resposta da AvantiGas LPG
Hi Chris,
Thank you for taking the time to leave us a review.
We are delighted to hear that paula has provided an excellent service and we will be sure to pass your feedback on!
The AvantiGas Team
Resposta da AvantiGas LPG
Hello Mrs Veale,
Thanks for your feedback.
It is great to hear we have provided a five star service!
The AvantiGas Team
Frankie was lovely today
Frankie was lovely today. She made the experience seamless and enjoyable even asking such well informed and helpful questions that led me to ask questions I had not realised I needed the answers to. It was amazing and my nervous system felt more regulated after the call. I felt happy and smooth. She answered my call so quickly that I told her how much I appreciated that. Such a pleasure talking to Avanti Gas, today.
7 de julho de 2026
Opinião espontânea
Resposta da AvantiGas LPG
Hi Teresa
Thanks for taking the time to leave us a review following your recent telephone call with Frankie.
We will be sure to pass your kind words on.
The AvantiGas Team
Excellent experience from Avanti gas [unusual]
I couldn't fault Lily, professional, listened & acted on my request. Issue sorted by close of day
6 de julho de 2026
Opinião espontânea
Resposta da AvantiGas LPG
Hi Libby,
Thanks for leaving us a review.
It is great to hear Lily has provided such a brilliant service.
If there is anything more we can do please reach out.
The AvantiGas Team
Unbelievably helpful
Unbelievably helpful with a delicate situation which was sorted out quickly and efficiently. All questions I had were answered with knowledge and speed. Would absolutely recommend this company.
6 de julho de 2026
Opinião espontânea
Resposta da AvantiGas LPG
Hi Clare,
Thanks so much for sharing your feedback.
We are delighted to hear you would recommend us!
The AvantiGas Team
Adam Clark is an an exceptional rep
I'd like to commend Adam Clark who has shown exceptional customer service professionalism in handling a very unpleasant dispute I have with AvantiGas over contractual arrangements I believe they breached.
He arranged an interim bypass even though he's evidently constrained by "higher ups" and can't exceed his authority. He should be running this company.
1 de julho de 2026
Opinião espontânea
Resposta da AvantiGas LPG
Hello,
Thanks so much for leaving us a review.
We are delighted to hear we have provided such a great service recently and will be sure to pass your comments on.
The AvantiGas Team
A prompt delivery the driver was…
A prompt delivery the driver was efficient,polite and friendly welcome on my yard anytime
1 de julho de 2026
Opinião espontânea
Resposta da AvantiGas LPG
Hi Alan,
Thanks for your review.
We are pleased to hear how well your delivery was made recently!
The AvantiGas Team
Resposta da AvantiGas LPG
Hi Tony,
Thanks so much for your review.
We appreciate all feedback as this shows us what a great service we offer!
The AvantiGas Team
The driver was very pleasant
The driver was very pleasant, friendly and efficient
15 de junho de 2026
Opinião espontânea
Resposta da AvantiGas LPG
Hello,
Thanks for your review.
We are pleased to hear our driver was pleasant, friendly and efficient!
The AvantiGas Team
Les made the experience very good and…
Les made the experience very good and kept the business with Avanti, as I was leaving and going elsewhere!!!
2 de julho de 2026
Opinião espontânea
Resposta da AvantiGas LPG
Hi Simon,
Thanks for your review.
We are pleased to hear Les has been on hand to assist you!
We will be sure to let him know.
The AvantiGas Team
Driver was helpful and knowledgeable
Driver was helpful and knowledgeable. Very happy with the service.
18 de junho de 2026
Opinião espontânea
Resposta da AvantiGas LPG
Hello,
Thanks for your review.
It is great to hear our driver was helpful and knowledgeable!
The AvantiGas Team
Very helpful and sociable!
1 de julho de 2026
Opinião espontânea
Resposta da AvantiGas LPG
Hello Mr and Mrs Carr,
Thanks so much for leaving us a review.
It is great to hear our driver was helpful and social during your recent LPG delivery!
The AvantiGas Team
A strange thing to do- rate a delivery…
A strange thing to do- rate a delivery driver who just does his job. Just a really pleasant guy with a good attitude and a bit of craic , what more can you ask for??
3 de julho de 2026
Opinião espontânea
Resposta da AvantiGas LPG
Hello,
Thanks for your review.
We just like to ask for feedback on our drivers as they are the face of the business and it is great to see what an excellent service they provide!
The AvantiGas Team
extreamly pleased with the service from…
extreamly pleased with the service from AvantiGas from the phone contact and delivery drivers, excellent company, thank you very much.
29 de junho de 2026
Opinião espontânea
Resposta da AvantiGas LPG
Hi Colin,
Thanks so much for your review.
We are delighted to hear what a fantastic service you have received!
The AvantiGas Team
Efficient top up
Efficient top up, speedily and politely delivered
9 de junho de 2026
Opinião espontânea
Resposta da AvantiGas LPG
Hi Rupert,
Thanks so much for sharing your review.
We are delighted to hear what a great service you have received!
The AvantiGas Team
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