Avanti Gas have gone out of their way to respond in timely fashion and adjust my monthly direct debit and send me a cheque happy days. I spoke to Paula today to thank her and she was absolutely charm... Ver mais
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Avanti Gas have gone out of their way to respond in timely fashion and adjust my monthly direct debit and send me a cheque happy days. I spoke to Paula today to thank her and she was absolutely charm... Ver mais
A empresa respondeu
My experience with the company's tech is not great ,which is why I spoke to Paula who was extremely helpful. The issue I keep having is with the web site which does not recognise our account number as... Ver mais
A empresa respondeu
Today we were visited by Joel due to our gas pipe being broken following building work being carried around our house. Joel was extremely professional and friendly. We couldn't fault him for the servi... Ver mais
A empresa respondeu
Frankie was lovely today. She made the experience seamless and enjoyable even asking such well informed and helpful questions that led me to ask questions I had not realised I needed the answers to.... Ver mais
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Totally straight forward refill of our tank. Driver very efficient and knocked with paperwork

Resposta da AvantiGas LPG

Resposta da AvantiGas LPG
The person I spoke to was lovely but despite ringing AvantiGas 3 times they still have not removed an invoice which has already been paid. I was told that this invoice has been paid but still 4 weeks later they still have not removed and have put a hold on the account so can’t order LPG, very poor service!
Thank you for your phone call and resolving the matter.

Resposta da AvantiGas LPG
Had my first AvantiGas delivery of LPG this morning. The driver came just after 7am and did not disturb me - but put my delivery note through the letterbox. He also put the planter of flowers back nicely afterwards.

Resposta da AvantiGas LPG
Easy. Signed up to a 2 year deal, Avanti decided to deliver (because they had a remote access to gauge), driver just needed to know where the tank was and sorted it all out. Bill a few days later.
I’ve not used lpg till we moved to this house a few weeks ago, but it’s easy enough…

Resposta da AvantiGas LPG
Quick delivery, Gary very proficient and paid less per litre than in Dec 2025. What more could we ask !! Ps Paula ? On phone was brilliant

Resposta da AvantiGas LPG
My 1st contact was with a lovely lady called Jayne she answered my query with ease and professionalism and then even took my order for gas instead of saying you can do it on line Jayne is and asset to Avantigas after I spent 30 years working for for you as a engineer I was very impressed with the service.
Then within two days my gas was delivered I was not at home was impressed the way my property was left with all my gate closed too often when people deliver to my property they leave the gates open and as I have a dog this is very worrying but I have always found all your driver's to be very professional safety conscious and polite a rarity these days well done all and thank you
Regards
Bill Ellender

Resposta da AvantiGas LPG
Terrible company who during our time with them had long delivery times, had my tank in a place which is against regulations and unsafe. Now we have left they refuse to move it without charging us. We have kids in the house and the gas tanks is being left in an unsafe manner according to there safety team but they refuse to come collect. Money over safety for there own property not mine. It’s that safety critical they have ignored last two emails also

Resposta da AvantiGas LPG
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Resposta da AvantiGas LPG
Delivery this time was great. Filled the tank easily and quickly and put the delivery note through the letter box. This is in contrast to last delivery where I hooted my horn as driver started to reverse into my drive as I was just driving out - he swore at me twice! He then left the delivery note outside in the rain.

Resposta da AvantiGas LPG
Admin staff were extremely helpful in setting up our account and our first delivery was perfect, didn’t even hear the driver, he came very early and very quietly so well done him!

Resposta da AvantiGas LPG
Lovely customer service. Really helpful. Took their time to explain everything really well and what to expect going forward. Didn't feel rushed. Happy customer 😊

Resposta da AvantiGas LPG
Very helpful conversation with Les, needed an account set up quickly after moving house and tank almost empty, he was very helpful.

Resposta da AvantiGas LPG
Excellent communication which explained the issues I had called about.

Resposta da AvantiGas LPG
Queries sorted almost immediately no hassles excellent service

Resposta da AvantiGas LPG
Spoke with a really nice and helpful lady called Paula that made the process of ordering a tank refill easy and simple.

Resposta da AvantiGas LPG
Excellent service from Les, he gave me good advise on my LPG contract options and was friendly in his manner

Resposta da AvantiGas LPG
The driver was delightful. Very polite, very professional and a delight! Thank you!

Resposta da AvantiGas LPG

Resposta da AvantiGas LPG
We have been dealing with Avantigas for a number of years. At one point we weren’t having a good experience but I have to say that things have changed for the better. I recently dealt with Les Banting who I found to be helpful, professional and happy. What a joy to be able to speak to a ‘real’ person on the phone. Plus, a competitive price for our yearly renewal was agreed. A happy customer, thank you😊

Resposta da AvantiGas LPG
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