AvantiGas LPG Opiniões 

6535
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Avanti Gas have gone out of their way to respond in timely fashion and adjust my monthly direct debit and send me a cheque happy days. I spoke to Paula today to thank her and she was absolutely charm... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

My experience with the company's tech is not great ,which is why I spoke to Paula who was extremely helpful. The issue I keep having is with the web site which does not recognise our account number as... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Today we were visited by Joel due to our gas pipe being broken following building work being carried around our house. Joel was extremely professional and friendly. We couldn't fault him for the servi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Frankie was lovely today. She made the experience seamless and enjoyable even asking such well informed and helpful questions that led me to ask questions I had not realised I needed the answers to.... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Companhia de gás
  2. Fornecedor de energia

Sobre AvantiGas LPG

Escrito pela empresa

AvantiGas is a leading Liquefied Petroleum Gas (LPG) supplier in the UK, offering efficient off-grid energy solutions for both homes and businesses. We now also offer BioLPG to both our Business and Home customers as part of our incentive to succeed in a low carbon future and meet the decarbonisation challenge with BioLPG. If you’re looking for a reliable energy alternative that caters to your unique needs, explore what AvantiGas can do for you. AvantiGas

Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

7 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(6535)

1174 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Totally straight forward refill of our…

Totally straight forward refill of our tank. Driver very efficient and knocked with paperwork

23 de abril de 2026
Opinião espontânea
logótipo da AvantiGas LPG

Resposta da AvantiGas LPG

Hello,

Thank you for leaving a review Paul.

We are pleased to hear the driver was efficient and your delivery was straight forward!

The AvantiGas Team

Classificada 2 em 5 estrelas

The person I spoke to was lovely but…

The person I spoke to was lovely but despite ringing AvantiGas 3 times they still have not removed an invoice which has already been paid. I was told that this invoice has been paid but still 4 weeks later they still have not removed and have put a hold on the account so can’t order LPG, very poor service!

Thank you for your phone call and resolving the matter.

1 de maio de 2026
Opinião espontânea
logótipo da AvantiGas LPG

Resposta da AvantiGas LPG

Hello Brett,

Thank you for leaving some feedback.

We apologise that the invoice was reproduced multiple times. I can see that this has now been resolved and it should not happen again.

The AvantiGas Team

Classificada 5 em 5 estrelas

Had my first AvantiGas delivery of LPG…

Had my first AvantiGas delivery of LPG this morning. The driver came just after 7am and did not disturb me - but put my delivery note through the letterbox. He also put the planter of flowers back nicely afterwards.

8 de maio de 2026
Opinião espontânea
logótipo da AvantiGas LPG

Resposta da AvantiGas LPG

Hello,

Thank you for your feedback for the driver.

We are delighted to hear your first delivery went well!

The AvantiGas Team

Classificada 5 em 5 estrelas

Easy

Easy. Signed up to a 2 year deal, Avanti decided to deliver (because they had a remote access to gauge), driver just needed to know where the tank was and sorted it all out. Bill a few days later.

I’ve not used lpg till we moved to this house a few weeks ago, but it’s easy enough…

22 de abril de 2026
Opinião espontânea
logótipo da AvantiGas LPG

Resposta da AvantiGas LPG

Hello Mark,

Thank you for taking the time to leave feedback.

We are pleased to hear the process has been easy and we thank you for your custom!

We hope the move went well and you enjoy your new home :)

The AvantiGas Team

Classificada 5 em 5 estrelas

Quick delivery

Quick delivery, Gary very proficient and paid less per litre than in Dec 2025. What more could we ask !! Ps Paula ? On phone was brilliant

7 de maio de 2026
Opinião espontânea
logótipo da AvantiGas LPG

Resposta da AvantiGas LPG

Hi Jude,

Thank you for leaving us a review.

It is great to hear you are pleased with the service we offer!

The AvantiGas Team

Classificada 5 em 5 estrelas

My 1st contact was with a lovely lady…

My 1st contact was with a lovely lady called Jayne she answered my query with ease and professionalism and then even took my order for gas instead of saying you can do it on line Jayne is and asset to Avantigas after I spent 30 years working for for you as a engineer I was very impressed with the service.
Then within two days my gas was delivered I was not at home was impressed the way my property was left with all my gate closed too often when people deliver to my property they leave the gates open and as I have a dog this is very worrying but I have always found all your driver's to be very professional safety conscious and polite a rarity these days well done all and thank you
Regards
Bill Ellender

1 de maio de 2026
Opinião espontânea
logótipo da AvantiGas LPG

Resposta da AvantiGas LPG

Hi William,

Thanks for sharing your feedback.

We will ensure your kind words are passed to on to Jayne and the team!

The AvantiGas Team

Classificada 1 em 5 estrelas

Safety comes last.

Terrible company who during our time with them had long delivery times, had my tank in a place which is against regulations and unsafe. Now we have left they refuse to move it without charging us. We have kids in the house and the gas tanks is being left in an unsafe manner according to there safety team but they refuse to come collect. Money over safety for there own property not mine. It’s that safety critical they have ignored last two emails also

4 de maio de 2026
Opinião espontânea
logótipo da AvantiGas LPG

Resposta da AvantiGas LPG

Hello,

Thank you for leaving us a review.

We are sorry to hear you are unhappy with the charges for removing the tank.

The tank is no longer compliant due to the works you have completed on site. We need to ensure our vessels are in line with codes of practice and due to your building works we must remove the vessel.

These are costs we cannot absorb and as per the agreement with us these charges are your responsibility.

We will pass your comments to the relevant team.

The AvantiGas Team

Classificada 5 em 5 estrelas

I've already answered this question

I've already answered this question. Please update your database as Done!

8 de maio de 2026
Opinião espontânea
logótipo da AvantiGas LPG

Resposta da AvantiGas LPG

Hi Rod,

Thanks for your review.

We will ensure our system is updated so show you have previously left us a review relating to your recent LPG delivery.

The AvantiGas Team

Classificada 5 em 5 estrelas

Delivery this time was great

Delivery this time was great. Filled the tank easily and quickly and put the delivery note through the letter box. This is in contrast to last delivery where I hooted my horn as driver started to reverse into my drive as I was just driving out - he swore at me twice! He then left the delivery note outside in the rain.

13 de abril de 2026
Opinião espontânea
logótipo da AvantiGas LPG

Resposta da AvantiGas LPG

Hello,

Thanks for your review.

We are pleased to hear your delivery went ahead as expected.

We will ensure your comments are passed on regarding your previous delivery.

The AvantiGas Team

Classificada 5 em 5 estrelas

Admin staff were extremely helpful in…

Admin staff were extremely helpful in setting up our account and our first delivery was perfect, didn’t even hear the driver, he came very early and very quietly so well done him!

1 de maio de 2026
Opinião espontânea
logótipo da AvantiGas LPG

Resposta da AvantiGas LPG

Hi Tracy,

Thanks so much for your review.

we are pleased to hear your first delivery from us went ahead without any fuss!

The AvantiGas Team

Classificada 5 em 5 estrelas

Lovely customer service

Lovely customer service. Really helpful. Took their time to explain everything really well and what to expect going forward. Didn't feel rushed. Happy customer 😊

8 de maio de 2026
Opinião espontânea
logótipo da AvantiGas LPG

Resposta da AvantiGas LPG

Hi Tanya,

Thanks for your review.

We are delighted to hear we have provided such a great service during your recent telephone call!

The AvantiGas Team

Classificada 5 em 5 estrelas

Very helpful

Very helpful conversation with Les, needed an account set up quickly after moving house and tank almost empty, he was very helpful.

7 de maio de 2026
Opinião espontânea
logótipo da AvantiGas LPG

Resposta da AvantiGas LPG

Hi Neil,

Thanks so much for your review.

We are delighted to hear Les has been able to assist you recently!

The AvantiGas Team

Classificada 5 em 5 estrelas

Excellent communication which explained…

Excellent communication which explained the issues I had called about.

7 de maio de 2026
Opinião espontânea
logótipo da AvantiGas LPG

Resposta da AvantiGas LPG

Hi Malcolm,

Thanks so much for your review.

It is great to hear we have been able to resolve your issue recently!

The AvantiGas Team

Classificada 5 em 5 estrelas

Queries sorted almost immediately no…

Queries sorted almost immediately no hassles excellent service

7 de maio de 2026
Opinião espontânea
logótipo da AvantiGas LPG

Resposta da AvantiGas LPG

Hi Graham,

Thank you for taking the time to leave us a review.

We are delighted to hear we have been able to resolve your query during your recent contact. We are always on hand if there is anything more we can do.

The AvantiGas Team

Classificada 5 em 5 estrelas

Spoke with a really nice and helpful…

Spoke with a really nice and helpful lady called Paula that made the process of ordering a tank refill easy and simple.

6 de maio de 2026
Opinião espontânea
logótipo da AvantiGas LPG

Resposta da AvantiGas LPG

Hi Chris,

Thank you for your review.

We are delighted to hear Paula has been able to assist you in arranging for your tank to be filled.

We are always on hand if there is anything further you need.

The AvantiGas Team

Classificada 5 em 5 estrelas

Excellent service from Les

Excellent service from Les, he gave me good advise on my LPG contract options and was friendly in his manner

6 de maio de 2026
Opinião espontânea
logótipo da AvantiGas LPG

Resposta da AvantiGas LPG

Hi Gary,

Thank you for leaving us a review.

It is great to hear Les has been able to provide some advice relating to your contract and that he was friendly during your conversation.

We will be sure to pass your feedback on.

The AvantiGas Team

Classificada 4 em 5 estrelas

AvantiGas delivery

The driver was delightful. Very polite, very professional and a delight! Thank you!

6 de maio de 2026
Opinião espontânea
logótipo da AvantiGas LPG

Resposta da AvantiGas LPG

Hello,

Thanks for leaving us a review.

We are delighted to hear our driver was very professional!

The AvantiGas Team

Classificada 5 em 5 estrelas

Excellent service

Delivered on time , quietly without fuss.

20 de abril de 2026
Opinião espontânea
logótipo da AvantiGas LPG

Resposta da AvantiGas LPG

Hi Elizabeth,

Thanks so much for leaving us a review.

It is great to hear your delivery was made without any fuss!

The AvantiGas Team

Classificada 5 em 5 estrelas

We have been dealing with Avantigas for…

We have been dealing with Avantigas for a number of years. At one point we weren’t having a good experience but I have to say that things have changed for the better. I recently dealt with Les Banting who I found to be helpful, professional and happy. What a joy to be able to speak to a ‘real’ person on the phone. Plus, a competitive price for our yearly renewal was agreed. A happy customer, thank you😊

1 de maio de 2026
Opinião espontânea
logótipo da AvantiGas LPG

Resposta da AvantiGas LPG

Hello,

Thanks for your review.

We are delighted to hear the improvements made over the last year have improved your service with us.

We will be sure to pass your feedback on to Les.

The AvantiGas Team

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