I bought this çiğ köfte product from your store in Exeter, but unfortunately the bulgur smells absolutely awful, strongly like dampness and mould. The smell is so unpleasant that I couldn't even bri... Ver mais
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I have ordered from this company alot, if they don't have the items in stock you'll always get a refund. This time my parcel wasn't delivered as it was damaged while with the courier and aytac fo... Ver mais
A empresa respondeu
Almost all products were about to expire. I tried 2 times but with my online shopping no change! Both order came same. We are in july 2021 and only 2.5 months left. Neredeyse tüm ürünlerin süresi... Ver mais
Parcel arrived damaged and wet with one item missing!! No explanation was given as to why it was missing and no refund was made. I called them but they don’t answer. Terrible service.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We at Aytac Food have been operating our Cash and Carry since 2000. We distribute to about 1500 shops around the U.K., using our many vehicles. We sell Halal, Turkish,Arab, Mediterranean Food and recently we are happy to announce delve into the Indian and Caribbean Food market also.We are launching websites for wholesale customers, where we can either ship our products to them, or they can click and collect and pay on our premises. We have decided to launch websites, so that you can now order from the comfort of your own homes.By logging on to our Aytac website at www.aytac.co.uk, you are ready to order straight away! Just make your order, and when you have paid for it, our online team will start to pack your order. You will be able to receive your package between 3-5 working days. If you reside in London, you will receive your order the same day, as long as you complete your order before 12 p.m. on the day, you should order between Monday-Saturday.All our products are 100% halal. We also have Vegetarian, Vegan and Organic Food. So, we accommodate all Ethnic Communities in the U.K such as Arab, Turkish, Indian-Pakistani-Bangladeshi, African and Caribbean…
Informações de contacto
Unit 32, Forest Business Park,, Argall Avenue Leyton,, Argall A, E10 7FB, London, Reino Unido
- 07950132408
- telesales@aytac.co.uk
- www.aytacfood.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 12% das suas opiniões negativas
Geralmente responde dentro de uma semana
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All of their foods are shi(e)t
All of their foods are shi(e)t. I do not understand how they managed to get all the shi(e)t food in one place and named it Aytac. Over the years I did buy food branded Aytac everytime the item was not good at all. Recently i gave them another chance and bought one of their meat product only because non of the other brands available and that turned to be shi(e)t as well. I will take the rest of the items back.

Resposta da Aytac Foods
Almost 2 years to respond !
Almost 2 years to respond. You're not exactly 'on the ball Aytac'.

Resposta da Aytac Foods
Quality products
Quality products. on time delivery and great ramadan offers. definetly will try again. thanks guys

Resposta da Aytac Foods
Wrong items. Difficult to contact. Expensive
I ordered two times from them. The 1st time, one of the orders was damaged, and they refunded its price after emailing them the pictures. Which was a plus point that made me order again because I felt they were honest.
The 2nd time was worse. Many of the items weren't as ordered. I chose them because they have halal options, but some items received were non-halal alternatives.
When I emailed them again two times with the pictures ( the phone simply doesn't go through) and asked for an exchange, they offered a refund instead. I was happy with that, but they ended up sending a partial refund. Upon emailing them again, they simply ignored me.
Additionally, the prices are 5-10 % higher than most halal shops in Liverpool or Manchester.

Resposta da Aytac Foods
The products I ordered did not arrive…
The products I ordered did not arrive for 4 days and no one contacted me. Even though I sent an e-mail, I could not get a response again. I'm still waiting for the issue to be resolved

Resposta da Aytac Foods
Used to be decent - not anymore
I purchased online in the past from their website, and although it had some minor problems, it sort of worked.
Marked orders as "replace items if not in stock", which always got ignored and ended up getting a refund.
Recently, they changed the "requirements", which means that the basket needs to have HMC products over 50 pounds.
This is ridiculous, as they only have 5 HMC products. I don't want to buy £50 of the same thing.
They are ruining what was once a good thing with this pathetic requirement.
Puy lentils
I purchased what was advertised as Puy Lentils and as these are French designation of origin controlled (AOC), I expected them to be from Le Puy- en- Velay in France but they've not, they were grown in Canada and therefore should not be sold as Le Puy
Aytac are brilliant
Aytac are brilliant. Go to place for huge range. I buy the Turkish Delight regularly and have now discovered the ground coffee which is great! Qucik delivery and well packaged. Occasionally they will throw in a freebie like dried pineapple chunks!!

Resposta da Aytac Foods
Very poor customer service
Very poor customer service. My emails haven't been replied to. I've tried phoning but get disconnected. One item at least has been out of stock for many months. Very disappointing.
Son kullanma tarihi sorunluydu nerdeyse…
Son kullanma tarihi sorunluydu nerdeyse tum urunlerin

Resposta da Aytac Foods
Great food and quick well packaged…
Great food and quick well packaged delivery, I'm very impressed

Resposta da Aytac Foods
Chicken salamis not very good or any…
Chicken salamis not very good or any meat whit chicken all the rest ok

Resposta da Aytac Foods
أنا بحب كل الانتاج التركي ومن المشجعين…
أنا بحب كل الانتاج التركي ومن المشجعين لوصول التشكيلة الواسعة من المأكولات والمشروبات التي لا يمكن لأحد ان يقول عنها شيءٍ أطيب مأكولات في العالم
شكرًا تركيا.

Resposta da Aytac Foods
Everything was delivered quickly
Everything was delivered quickly, I recommend this store to everyone.

Resposta da Aytac Foods
Excellent service and very good products with acceptable prices.
Highly recommended

Resposta da Aytac Foods
Absolutely happy with our service and…
Absolutely happy with our service and order as I wrote on your Facebook page we will definitely be ordering again with your company.
So happy with the packaging our food was kept cold in the cool bag the ice pack was still frozen 👍 considering we live outside of London.
Thank you for your great idea and thinking about us that cannot travel to London that much.
👍👏👏👏👏👏❤

Resposta da Aytac Foods
Delivered to next door whilst we were…
Delivered to next door whilst we were at home.
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