I bought this çiğ köfte product from your store in Exeter, but unfortunately the bulgur smells absolutely awful, strongly like dampness and mould. The smell is so unpleasant that I couldn't even bri... Ver mais
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Aytac has a really good selection of food and groceries, with plenty of products you don't always find in regular supermarkets. The store is well stocked, and there's a nice variety of Turkish and int... Ver mais
Almost all products were about to expire. I tried 2 times but with my online shopping no change! Both order came same. We are in july 2021 and only 2.5 months left. Neredeyse tüm ürünlerin süresi... Ver mais
Parcel arrived damaged and wet with one item missing!! No explanation was given as to why it was missing and no refund was made. I called them but they don’t answer. Terrible service.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We at Aytac Food have been operating our Cash and Carry since 2000. We distribute to about 1500 shops around the U.K., using our many vehicles. We sell Halal, Turkish,Arab, Mediterranean Food and recently we are happy to announce delve into the Indian and Caribbean Food market also.We are launching websites for wholesale customers, where we can either ship our products to them, or they can click and collect and pay on our premises. We have decided to launch websites, so that you can now order from the comfort of your own homes.By logging on to our Aytac website at www.aytac.co.uk, you are ready to order straight away! Just make your order, and when you have paid for it, our online team will start to pack your order. You will be able to receive your package between 3-5 working days. If you reside in London, you will receive your order the same day, as long as you complete your order before 12 p.m. on the day, you should order between Monday-Saturday.All our products are 100% halal. We also have Vegetarian, Vegan and Organic Food. So, we accommodate all Ethnic Communities in the U.K such as Arab, Turkish, Indian-Pakistani-Bangladeshi, African and Caribbean…
Informações de contacto
Unit 32, Forest Business Park,, Argall Avenue Leyton,, Argall A, E10 7FB, London, Reino Unido
- 07950132408
- telesales@aytac.co.uk
- www.aytacfood.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 12% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Phenomenal service
Phenomenal service. Order placed in the morning and delivered by 6pm (London). Great care taken in packing the products which included frozen items on my order
Perfect service 👌
Excellent products and service
Excellent products and service. Highly recommended. Many thanks.
✅ star happy service fast delivery
Top Customer Service!
Great service
Great customer service had a query about my order and it was sorted within very reasonable time thanks to jem thanks again can’t wait to receive our order I will have one happy husband
Fantastic food supplier
Fantastic food supplier. Their Turkish delight is excellent and our customers love it. Customer service is outstanding, Jem is brilliant, always available to help and deal with any issues. He’s is a star. Thank you.
Fabulous experience with Aytac online…
Fabulous experience with Aytac online shop. All perishable items packed in cool bag and glass jars bubble wrapped for protection. Gorgeous tasty food 😋😋😋
Cannot rate Aytac highly enough 🌟🌟🌟🌟🌟
Almost all products were about to…
Almost all products were about to expire. I tried 2 times but with my online shopping no change! Both order came same. We are in july 2021 and only 2.5 months left.
Neredeyse tüm ürünlerin süresi dolmak üzereydi. 2 kez denedim ama online alışverişimde bir değişiklik olmadı! Her iki sipariş de aynı geldi. Temmuz 2021'deyiz ve son kullanma tarihi bitmesine sadece 2.5 ay kaldı.
Excellent customer service when items were missing from our order - thank you!
We received our second order from Aytac and the Baba Ghanoush which was the main reason for ordering as it's not easy to find any where we live (although all the other items in our order are very good quality and good value too) was missing. On the phone, Jem was very helpful and sent the replacement cans by overnight delivery, adding an extra one as a bonus. We are very happy we found this company. They have a great range of Turkish and Middle Eastern foods which are among my favourites as a life-long vegetarian. Thanks very much, Jem, and I hope you try mixing the canned Baba Ghanoush with lemon, tahini, garlic, salt, pepper and some chopped coriander leaves as I suggested - it's really delicious this way and we now have enough cans to last for several months.
Amazing friendly customer first service! Quality products!
I’ve ordered some goods from Aytac and this time had some trouble with the delivery due to mishandling from the courier company. However, one of Aytac’s team members, Jem was very kind and patient in guiding me through each step, even when my parcel arrived on time he checked if everything was fine. I’ve been occasionally ordering goods from Aytac must say that the quality is great! As for their service, as I learned from my experience they always put their customers first, which is highly important for me and I will definitely buy again from Aytac! So, if you are looking for some great quality Turkish, Bulgarian, Greek, Balkan or Mediterranean food, Aytac is the best shop to go for!
There are artificial ingredients in…
There are artificial ingredients in their products. I asked on their Facebook page when they are planning to stop this, they ignored my message. The reason I am leaving this feedback is because I want to purchase some of their products but I can't as they have no ethics about giving their customers good, healthy food..
Excellent service, I recommended.
Very fast delivery, my order arrived the next day and very impressed with the packing, packed very well. Definitely, I will order again from them.
Good value for money with fast delivery times
I have ordered a few frozen, chilled and non-chilled products from the northwest of England. They arrived within 3 days. A couple of frozen products were started to melt (thanks to heatwaves in the UK I suppose) so we contacted them. Cem from their online chat facility helped us to solve the issue within minutes. We have not tried the products yet but the brands look decent to us. We will definitely order again.
l had been ordered from Aytaç good and…
l had been ordered from Aytaç good and they delivered my order the next day.We were in touched with Cem about my order.there was an exceptional this about order and Cem solved it with her good communication.Thank you Aytaç food and Cem
I ordered three times from Aytac
I ordered three times from Aytac. My items arrived quick and packed well. I will keep ordering again and again. When l contacted Aytac and spoke with Cem, he helped me in everyway.
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