Will at the helpdesk was fantastic in guiding us through a technical issue which had defeated us. He was very knowledgeable and extremely patient so top marks from us! It is unusual to find such dedic... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Immediate response, careful investigation of the issue and called back with a solution. Very impressed that so much of the house hardware can be assessed and rebooted if required. Back on line in just... Ver mais
When we moved in we had a router delivered same day but couldn’t get connected the same day as the removal wagon was parked over the connection cover. B4RN came back next day and completed the job.... Ver mais
Everyone we've dealt with at B4RN has been professional, friendly and efficient. From Tom, who dug the trench for the fibre across the garden by hand, to the very helpful guy on the helpdesk at Head O... Ver mais
Informações sobre a empresa
Escrito pela empresa
Delivering gigabit full-fibre broadband to the hardest to reach, working alongside rural communities.
Informações de contacto
Station Yard, LA6 2QY, Melling via Carnforth, Reino Unido
- 01524555887
- info@b4rn.org.uk
- www.b4rn.org.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 70% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Super fast broadband
Super fast broadband, reliable and extremely helpful and prompt service on the occasion we needed it.
Highly recommend B4RN! Every community should be a part of it!
Brilliant service minimal disruption
Brilliant service minimal disruption. Trusted provider. Radically improved all the connectivity we have here in the outback.
Great because it is reliable and so far…
Great because it is reliable and so far several years in no issues. Kept informed of any potential outages etc....
Delivers what they promise.
The fibre broadband does exactly what they say, and delivers seamless super fast gigabit speeds up and down. Backed up with helpful local support when needed. Very good value for money compared to ‘the big’ providers.
When we moved in we had a router…
When we moved in we had a router delivered same day but couldn’t get connected the same day as the removal wagon was parked over the connection cover. B4RN came back next day and completed the job.
Recently when some essential maintenance was carried out we were kept informed every step of the way.
Super speeds too both upload and download
⭐⭐⭐⭐⭐ Exceptional Service from Martin…
⭐⭐⭐⭐⭐ Exceptional Service from Martin at B4RN
I cannot praise Martin at B4RN highly enough. From the moment I contacted him, he was immediately on the ball. He responded straight away, arrived within a couple of hours, and then proceeded to spend virtually the entire day diagnosing and fixing our connection issues.
This wasn't just an inconvenience for us—it was a critical problem affecting both a business and an off-grid home that relies heavily on an internet connection for day-to-day operation. The situation was urgent, and Martin treated it exactly as such.
Throughout the entire process, Martin was professional, knowledgeable, determined, and incredibly thorough. He never rushed the job and worked tirelessly until the issue was fully resolved. His communication was excellent from start to finish, keeping us informed and reassured while he worked through the problem.
Thanks to Martin's expertise and dedication, our connection was restored and everything was back up and running as quickly as possible. It's rare to come across someone who demonstrates such commitment to customer service and takes genuine pride in solving a problem properly.
An absolute credit to B4RN. Outstanding service, outstanding engineer, and a genuinely fantastic experience during what could have been a very stressful situation. Thank you, Martin!
As someone not graced with technical…
As someone not graced with technical know-how, I've needed a lot of help from Barn in switching a landline to the digital network. Not only have they given help very promptly, but in ways that even my capability could handle. They have left me confident that I can trust their friendliness and their professional competence.
Talk to a human. It's a wonderful experience!
Being able to ring up and talk to a real person who remembered who you were and what your problem was instead of having to go through endless lists of choices only to end up with a bot which knew nothing about anything.
So refreshing!.
Patient and helpful dealing with my…
Patient and helpful dealing with my query. Resolved the issue.
B4RN bringing Fibre to remote locations !
B4RN works really well for us - I work from home and don't really experience any issues, there have been the odd issue but when that happens B4RN keep us updated on the issue and advise what actions are being taken to resolve the issue.
Fastest broadband with great support
I worked in IT for 25+ years and never had a network, even i the office, that was so fast.
Plenty of notice is given of projected downtime and that is normally at night.
Regularly get 940Megabytes per second
Super support service
As usual; prompt efficient service. Sorted my problem within minutes.
I sent an email last night
I sent an email last night, had a call back this morning and issue sorted - no complaints at all! Thank you
B4RN - Highly Recommended.
We have used B4RN in the rural North West for almost a year and not had an issue but we do use a mesh wi-fi repeater throughout. On the rare occasions I have needed to speak to someone they have been very good, although I did experience some difficulties at the point of setting up the account.
Overall, we are very impressed with them, we like the fact that they are community based/led and highly recommend them.
Excellent fibre broadband delivering…
Excellent fibre broadband delivering 1Gbs at the modem router.
The wireless range is not as good as hoped so had to spend m9ney on WiFi extenders through the house.
But the basic service is consistently fast and reliable.
B4RN connection
The product is excellent and the installation and support at that point was good. Friendly and helpful people.
Before B4RN connected to Ingleton our…
Before B4RN connected to Ingleton our broadband speed was abysmal. (BT for most of us). But remember most people had poor service throughout the country.
We've enjoyed 10 years with B4RN and I am still very very happy with their service. I didn't connect to your phone service cos there was 'nobody in' so I stayed with Vonage. 22
Customer of B4RN since 2015
I have been a customer of B4RN since 2015 and consider myself lucky to live in an area with access to such a superb service. Not only does it offer a technically superior product but the people supporting it are so pleasant to deal with and money I pay stays local creating employment and training.
Ethernet IAD problems
Ethernet IAD started having problems over WiFi, initial call to customer services was dealt with very professionally, unit replaced within 24 hours, excellent service
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








