Will at the helpdesk was fantastic in guiding us through a technical issue which had defeated us. He was very knowledgeable and extremely patient so top marks from us! It is unusual to find such dedic... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Immediate response, careful investigation of the issue and called back with a solution. Very impressed that so much of the house hardware can be assessed and rebooted if required. Back on line in just... Ver mais
When we moved in we had a router delivered same day but couldn’t get connected the same day as the removal wagon was parked over the connection cover. B4RN came back next day and completed the job.... Ver mais
Everyone we've dealt with at B4RN has been professional, friendly and efficient. From Tom, who dug the trench for the fibre across the garden by hand, to the very helpful guy on the helpdesk at Head O... Ver mais
Informações sobre a empresa
Escrito pela empresa
Delivering gigabit full-fibre broadband to the hardest to reach, working alongside rural communities.
Informações de contacto
Station Yard, LA6 2QY, Melling via Carnforth, Reino Unido
- 01524555887
- info@b4rn.org.uk
- www.b4rn.org.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 70% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Always easy to contact customer…
Always easy to contact customer services. Friendly and efficient team. If engineers have to come out they are usually within 36 hours. Excellent service. Great upload speeds.
Excellent service
Excellent service, easy to contact and knowledgable team members.
Internet at the speed of light
Internet at the speed of light!
Living in the country, B4RN has made a massive difference to our daily lives.
So far excellent
So far excellent. When the line fell it was back on again before we knew it and notification sent.
It works, don't fix it!!!
4Mb to 1Gb in a very rural location!
What a relief it was to go from 4Mb to a 1Gb connection, no more waiting for things to load!
The whole experience with B4RN was good from start to finish and the two occasions I did have to call them I was pleasantly surprised to talk to a knowledgeable person who sorted my problems very efficiently.
I think the most impressive part was the "can do" approach to all difficulties, which I believe is the key to their success.
B4RN did a brilliant job in guiding me…
B4RN did a brilliant job in guiding me how to disconnect my existing Sky broadband connection and taking over our land line whilst retaining our existing telephone number and email address. Overall cost saving was more than £60 per month!
A very helpful company with the very…
A very helpful company with the very few problems I've had over many years
Maintaining connectivity in austere…
Maintaining connectivity in austere conditions, well done!
I would highly recommend B4RN what a…
I would highly recommend B4RN what a great team. I felt supported throughout the whole process, dealing with professional humans … not AI, who were so knowledgable and thoughtful. The bonus is that the broadband speed is amazing. Thank you for everything x
Excellent broadband
Excellent broadband speed that has made such a difference to being able my coaching UK wide and From West Coast American Continent to India.
Any faults are looked at promptly with repairs up and running in the sort of time that Open Reach could never achieve in their wildest hopes.
Local,communicative,reliable
Great speedy response to adding…
Great speedy response to adding broadband
Engineers were very helpful
B4RN is just great reliable cheaper…
B4RN is just great reliable cheaper than the big players
Great experience
BARN provide an excellent service to local communities. Connection was straightforward, the staff are really helpful if you have any queries and the communication from BARN is always timely and relevant.
We have had no problems at all and would highly recommend.
Customer service that's it
Customer service that's it , excellent support !this is my first experience of Barn and I am not disappointed it puts other companies in the shade when it comes the positiveness of all interactions with the customer.
Keep up the good work
B4RN is good value
B4RN is reliable, delivers fast connection speed and is well priced.
Excellent
Excellent, lightning fast, affordable, reliable, community driven internet connection. Keep it up!
Excellent Service and Helpline
Excellent Service and Helpline. Ian in particular was knowledgeable, informative and took time to explain the problem, along with creating a solution. B4RN fibre network on a rural community is so vital. To put things in perspective I have more speed and bandwidth in to my rural home that the multi million pound company I work for!!
Cannot recommend enough! Brilliant.
We have been lucky enough to have had B4RN for 12 years now. I can honestly say it’s the best internet provider I have ever had. It’s so quick and amazing value for money. We had one issue over the years with a piece of equipment and it was immediately dealt with by friendly and helpful staff. I can’t praise enough!
I love that it’s a community project. That we all came together to dig for it and everyone helped. The bigger picture of ensuring rural communities have connection and information-
Just brilliant.
There’s no question about recommending B4RN. You will never regret it.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








