Babynest is an amazing business, that never fails on delivery or customer service (even called me once to tell me based on a previous order I'd probably ordered the wrong high chair piece) and they'r... Ver mais
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The pushchair we'd ordered needed to be ordered from the manufacturer and was going to be delayed 2 months. Amir at babynest reached out to me via email to let me know. We needed the pushchair quickly... Ver mais
A empresa respondeu
Items were in the sale so saved over £100 compared to local department store. Items arrived on time and are exactly as described. My only comment is that the outer packaging needs to be sturdier. A... Ver mais
Absolutely fantastic customer service. We had a delivery delay when purchasing our order due to unforseen circumstances and Baby Nest could not do more for us. Kept us informed all the way through the... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
London based baby store, selling a range of baby equipment by popular brands. We provide car seats, strollers and baby room furniture. From brands such as, iCandy, Cybex, Bugaboo, Silver Cross, Joolz, Stokke, Nuna, Egg and many more. Buy online from our website or visit us in store.
Informações de contacto
1-2 Purley Way Crescent, CR0 3JS, Croydon, Reino Unido
- 0208-684-3930
- enquiries@baby-nest.co.uk
- www.baby-nest.co.uk
Respondeu a 33% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Order cancelled - unprofessional
Order paid for, order confirmation received and a day later received an email to say that the order is cancelled due to the promotion code used not being honoured.
Highly unprofessional and a real disappointed after taking time to browse the website before finally choosing an item and paying for it.
Will never use this company again, customers do not come first - beware.
A good purchase
Easy to order. Good price for the Stokke Tripp Trapp cushion that I bought. Prompt delivery time.,
Helpful & efficient
I bought a pram raincover from Baby Nest. The team reached out to confirm delivery timescales, and the product arrived promptly. Great service, even for a small product.
Super reliable and fast delivery
Super reliable and fast delivery. Will order with them again!
Speedy service, great customer service and helpful
Excellent customer service and so helpful and speedy - next day for stroller joolzaer2 plus bumper. Thanks. Will definitely use again and wouldn’t hesitate to recommend.
Amazing service
Called customer service to ask if product in stock, amazing service and very fast delivery time. Will definitely be using them again.
above & beyond
I was looking for a specific product that I needed before Christmas. I rang the store and the staff could not have been more helpful, they went out of their way for me. It was so easy to get in contact with the store through their phone and the chatbot. Would highly recommend.
Helpful lady in the shop installed the…
Helpful lady in the shop installed the baby seat in the car and demonstrated how to use it. Easy online ordering

Resposta da Baby Nest
Great product & value
Great product & value!
The only little bug bear I had is that they sent the free gift separately and I wasn’t contacted to say that they wouldn’t be delivered together. And the free item sat in the collection address for so long, it almost got sent back!
But when I contacted them they were prompt & so helpful!
Would 1000% purchase from them again! 😊

Resposta da Baby Nest

Resposta da Baby Nest
It was easy and perfect
I bought online a nuna footmuff . I ordered it on Friday and footmuff delivered on Tuesday. They informed me via email for each step. I like the company and I will do my next shoppings from here.

Resposta da Baby Nest
I purchased a cybex car seat but wasn’t…
I purchased a cybex car seat but wasn’t available as it stated on the website that there was but Baby Nest did promptly send me an e:mail stating that they’ll find one and was found very quickly to be honest so would have give a 5 star if all went smooth.
We would like to thank Chloe for…
We would like to thank Chloe for providing an excellent service this afternoon. She was very knowledgeable and able to answer all of our questions about the travel system we chose.
She deserves a raise!
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