Baby & Co Opiniões 

The nursing pillow has actually made such a difference to getting comfortable at night. I wasn't expecting it to be quite so useful, but it's really helped me sleep better and takes a lot of pressure off. Really glad I got one.

Fast service

I ordered from this company knowing delivery had a delay. They were quick to respond to my enquiries and delivered as promised. Can definitely recommend.

Our little one had finally outgrown his Axkid Minikid, so we moved him onto the Nextkid. It's been a really easy transition and he seems really comfortable in it. Nice to have a seat that gives us plenty of room to grow into as well. Would definitely this seat.

I’d generally avoid if you want anything on time.

We ordered a car seat bundle, which at the time of ordering displayed no lead time. One week later we were told there was a lead time of an additional 7-10 days. After the 10 days we were told it would be another 10 days.

We complained and arranged for a different (more expensive - even with the pretty miserly discount from Baby & Co.) product to be ordered on the basis that this product was in stock and ready to be dispatched.

Only after we completed that order were we told that the new product was also now on a 7-10 day lead time. Again we complained and Baby & Co dispatched half of the bundle which eventually arrived.

After 10 days, unsurprisingly, the other half still hasn’t arrived and we’ve been told it will be dispatched next week (ie another 7 days) with minimal apology from Baby & Co. I won’t hold my breath.

Other complaints on here concern lead times so it’s clearly a systemic issue.
For what it’s worth we actually found most products much cheaper elsewhere - wish we’d got the lot elsewhere (Halfords for car seats, who dispatched next day).

I wouldn’t recommend if you need these things on time (as most people do for baby products).

Very quick delivery and a lovely product. The Ergobaby bouncer is great quality and we got it at a great price too.

Bought this as a second buggy and it's been ideal. Really easy to pop up and down, feels sturdy and works well for days out. Very happy with it.

Really good company, ordered an ergobaby metro 3 stroller as they had a really good offer on it. Far cheaper than competitors. The stroller was shipped the same day and arrived quickly in perfect condition.

Quick delivery, good price, item in perfect condition. Exactly what I wanted. Very happy

We went for the Joie highchair after reading lots of reviews and it hasn't disappointed. Ordering was smooth and seemless

Best price, delivered earlier than expected, thank you 👌

This has been a really good booster seat. Easy to use, feels safe and my child is happy sitting in it, which is the main thing

First class service

Dispatched the order within 3 hours after ordering it

I've been looking at the Silver Cross crib for a while and finally decided to order it from Baby & Co. It arrived just as expected and we're really pleased with how it looks in the nursey. A great buy

Really pleased with the Cosatto spin car seat. Easy to fit, simple to use and the swivel feature is a game changer. Great service from Baby & Co too

I ordered the Cybex Balios S Lux set on Sunday, and everything arrived within 7 days. Everything is exactly as described—color and quality included. I can recommend Baby&Co to all expectant and current parents.

Overall great experience buying from family business,Communication could have been better in respect of delivery and updates on my order,but wouldn’t put me off buying from baby &co again,great experience .

Extremely disappointing experience with Baby & Co – avoid if you expect good customer service

I am extremely disappointed with my experience with Baby & Co.

I purchased a Cybex Gazelle S pram which has been used for less than two weeks, and already the rear wheel keeps jamming, making the pram unusable. This is a premium product that should absolutely not be failing so quickly.

The situation has been made even more stressful because I have newborn twins and I am currently recovering from a C-section, meaning I am unable to drive. This pram is essential for me to be able to get out of the house with my babies, yet I have been left without one while I’m told they need to “contact the supplier” and this could take 48 hours.

In the meantime, I have had to pay £66 to hire a replacement pram from Baboodle for two weeks just so I can take my babies out and attend appointments. I fully expect to be reimbursed for this cost as it has only happened because of a faulty product supplied by Baby & Co.

This is not even the first issue I have experienced. The original pram arrived damaged, meaning we already had to wait for a replacement. Now the replacement has developed a fault almost immediately.

The customer service has been extremely poor. No genuine apology has been offered and there has been no urgency shown despite the circumstances. Trying to contact anyone is also incredibly frustrating — the phone system repeatedly says their mailbox is full and then cuts you off, leaving you unable to speak to anyone.

For a company selling essential baby equipment, the lack of support has been extremely disappointing. I expected much better service, especially after purchasing such an expensive item.

I would strongly recommend thinking carefully before purchasing from Baby & Co if you expect reliable products and accessible customer support.

Amazing! Great price and very quick delivery! Definitely will recommend and use again in future !