BAMBINISTA Opiniões 

209
TrustScore: 4 em 5

4,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Order #82792 I ordered a stroller on July 26th. I paid delivery on July 27th. Today is August 9th, and the order still hasn't shipped. I do not knew it took so long to order. I'll wait another... Ver mais

Classificada 5 em 5 estrelas

Ordered two Cars wondersuits for my car mad nephew and his new baby brother. Delighted with these little wondersuits. One of the was very big so initially wanted to return it but in the end decided... Ver mais

Classificada 5 em 5 estrelas

We received exceptional service during very difficult times. Susan answers all enquiries personally and promptly. We had our wonderful Egg pram delivered and cannot express how happy we are with it.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We bought our stroller, car seat and base along with various baby clothes and accessories from Bambinista. We noticed that baby shopping is mainly on line unless you travel far and wide to find a shop... Ver mais

Informações sobre a empresa

  1. Loja para bebé

Escrito pela empresa

The coolest collection of modern, trendy and minimal baby, toddler and kids clothing, accessories, toys and home products at BAMBINISTA. Ages 0-6 years.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

209 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 60% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(209)

14 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Beautiful Shop

This is a beautiful shop with a lovely and wide selection of all things baby. The owners are very friendly and helpful. Definitely recommend!

29 de outubro de 2024
Opinião espontânea
logótipo da BAMBINISTA

Resposta da BAMBINISTA

Thank you so much for your lovely review!

Classificada 5 em 5 estrelas

Great place

Great place. Excellent for kids bits really nice choices and pleasant and knowledgable staff too. Highly recommend.

27 de outubro de 2024
Opinião espontânea
logótipo da BAMBINISTA

Resposta da BAMBINISTA

Thanks Danny!

Classificada 5 em 5 estrelas

Lovely shop and service

The staff in the shop were very friendly with prompt service. It has a great range of products in the shop as well, great for gift giving or if you have a young child of your own.

27 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing

Amazing, lovely products and staff!

27 de outubro de 2024
Opinião espontânea
logótipo da BAMBINISTA

Resposta da BAMBINISTA

Thanks so much!

Classificada 5 em 5 estrelas

Gorgeous store

Gorgeous store !
Shame we already had most things for baby as everything is lovely
Staff couldn’t be more helpful

27 de outubro de 2024
Opinião espontânea
logótipo da BAMBINISTA

Resposta da BAMBINISTA

Thanks so much

Classificada 5 em 5 estrelas

Gorgeous Store!

Such a beautiful shop, lovely shopping experience and a great range of lovely good quality products. They also offer gift wrapping which is a nice bonus. Will be back!

26 de outubro de 2024
Opinião espontânea
logótipo da BAMBINISTA

Resposta da BAMBINISTA

Thanks so much for your lovely review and such a pleasure to meet you today!

Susan

Classificada 5 em 5 estrelas

Responsive seller and quick delivery

We have had a great experience with Bambinista, item was posted the day after purchase and received from Evri within delivery timeframe. Bambinista price was by far the best available online. I was initially taken aback by the negatives comments on Trustpilot, however I thought I’d give a try, couldn’t be happier. Thank you!

14 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

SCAM COMPANY

SCAM COMPANY! I ordered an item online worth £140.. I never received an order confirmation email or dispatch email. The money had been taken from my account, and they are ignoring emails. DONT SHOP HERE

10 de setembro de 2024
Opinião espontânea
logótipo da BAMBINISTA

Resposta da BAMBINISTA

Hi Abby. I can confirm that we are absolutely not a scam company and we have received your order. We did reach out via email to let you know that this item is currently on backorder, but didn't receive a reply. I also searched in our email box for any emails from you and could not find one with the same email address as your order, so I suspect that we have an incorrect email address. Please email to hello@bambinista.com and we can update you.

Classificada 1 em 5 estrelas

SCAM - AVOID

This company is a scam - do not use. I placed an order, tracking did not update, spoke to Evri who stated this is a common scam where the business print the labels but do not ever post the goods.

I emailed, called, and sent messages on social media, no response, I have raised an issue for a charge back with my bank and reported them to trading standards.

Update: I have just seen your response whilst checking my reviews and your response is a lie. This is what you said to me via facebook messenger when you eventually replied.
"Hi Leah. Sincere apologies. I have had to close my store due to a very tough retail environment and let my whole team go. i am
managing everything on my own from a storage locker and am not on top of things. Your order is packed and going out today. Again sincere apologies and let me know if there is anything I can do to make this right. Susan"

No mention of anyone dying or being away - just you saying you couldn't keep up with orders and therefore you shouldn't take them.

Accountability rather than a lie would have been better.

Avoid.

29 de agosto de 2024
Opinião espontânea
logótipo da BAMBINISTA

Resposta da BAMBINISTA

PLEASE STOP INCORRECTLY USING THE WORD SCAM.

https://dictionary.cambridge.org/dictionary/english/scam

Hi Leah, Sorry for the late reply on this. I see your order was delivered a few days after your review. Apologies for the delay on the order. I was away with my daughter at the time, and had one lady picking and packing orders whose father passed away suddenly and she had to go home to be with family. This was unexpected and cased a week's delay in processing all orders.

As a small business, every review matters and we are truly sorry for the unforseen circumstances.

Susan
Bambinista Owner

Edited in response to your updated review: Wow, a year later and you are still thinking about this. Sorry it caused you so much distress to have your order delivered a bit late.

No lie at all. I was away trying to enjoy a small get away with my family after closing my store. One of my ex employees from my closed store had offered to help keep the online orders processed but unfortunately there WAS a death in her family which meant there wasn't anyone available to send your order in our usual turnaround time. All of our customers except you were kind and understanding and we offered refunds to customers that didnt want to wait 4 extra days for their order. Thank you for compassion!

Unfortunately, keyboard warriors like you are doing your best to put hard working people out of business. I hope you don't succeed.

Classificada 5 em 5 estrelas

I knew exactly what I wanted to buy,

I knew exactly what I wanted to buy, but I was having trouble finding stockists. I met Susan at The Baby Show in London, she introduced me to her shop Bambinista. Susan told me that she stocked all the brands that I had been looking at and introduced me to a few others based on her recommendations. All of the packages arrived to our house, with all of smaller items beautifully gift wrapped. I couldn’t have been happier with the choices, service and knowledge of this company. Such a lovely company you have created Susan. 🖤🖤🖤

9 de abril de 2024
Opinião espontânea
logótipo da BAMBINISTA

Resposta da BAMBINISTA

Thanks Nicola! Glad that we were able to help! All the best with the little one!

Classificada 5 em 5 estrelas

Great Customer Service & Wide Selection of Products

Have ordered multiple times from Bambinista and always have had a positive experience. Fast shipping, great communication and a fantastic selection of products. Will absolutely buy from here again!

5 de junho de 2024
Opinião espontânea
logótipo da BAMBINISTA

Resposta da BAMBINISTA

Thanks so much for your review Andrew, rally appreciate it!

Susan
Bambinista Owner

Classificada 5 em 5 estrelas

We bought our stroller

We bought our stroller, car seat and base along with various baby clothes and accessories from Bambinista. We noticed that baby shopping is mainly on line unless you travel far and wide to find a shop. We loved that this shop is close by after we saw them at the London baby show. Very informative staff and we were kept informed with expected delivery dates.

18 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

No goods, no response.

Ordered goods, received tracking information but the goods never reached the carrier and my emails were ignored for 2 weeks until i raised a complaint via PayPal. Refund was forthcoming, but what a load of grief. Avoid this company.

12 de agosto de 2024
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais