Ordered an $18 aluminum flag pole. Sucked up the $17 shipping charge as I understand the premium for an oversized item (6’); but didn’t realize that there was an additional $20 “minimum order fee” u... Ver mais
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The website was very easy to navigate and they had a good selection of the products that we were looking for. The shipping/delivery fees were outrageous though. Shipping was a third of my total orde... Ver mais
Ordering was so easy. Shipping prices are ridiculous but, my son is excited for them to arrive and save his feet while marching
Easy to call in and get help. Very knowledgeable sales team! I've worked with Band Shoppe for 4 years. I'm always impressed with their service. Keep it up. No AI, actual people answering phones and kn... Ver mais
Informações sobre a empresa
Escrito pela empresa
Celebrating over 50 years of quality products, prompt delivery, and outstanding customer service to music educators and guard instructors around the globe! Here you'll find a complete line of custom band and guard uniforms and flags, and the largest selection of in stock merchandise. Band Shoppe has everything you need for a successful marching season, year after year.
Band Shoppe
Escrito pela empresa
- Your one-stop-shop for everything Marching Band
- Our commitment to our customers and employees includes our promotion of fair, safe, and environmentally friendly work practices in the manufacturing of all our garments and accessories.
Informações de contacto
8900 Highway 65 STE 2, 47612-9526, Cynthiana, Estados Unidos da América
- (800) 457-3501
- www.bandshoppe.com
4,1
Bom
5 mil opiniões
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Only problem I see is price for…
Only problem I see is price for shipping kind of high
9 de julho de 2026
Ordering was so easy
Ordering was so easy. Shipping prices are ridiculous but, my son is excited for them to arrive and save his feet while marching
9 de julho de 2026
Great company with quality service and…
Great company with quality service and fast shipping!
9 de julho de 2026
Great products - ridiculous shipping costs
The website was very easy to navigate and they had a good selection of the products that we were looking for. The shipping/delivery fees were outrageous though. Shipping was a third of my total order cost. It was shocking when I went to checkout.
7 de julho de 2026
Shipping is crazy!!
Shipping is crazy!!! Almost half the price of the orginal item!!!
7 de julho de 2026
very very easy... They know how to help navigate everything,
Easy to call in and get help. Very knowledgeable sales team! I've worked with Band Shoppe for 4 years. I'm always impressed with their service. Keep it up. No AI, actual people answering phones and knowing how to help!
6 de julho de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
The ease of using the web site.
The ease of using the web site.
I thought shipping was expensive.
7 de julho de 2026
Resposta da Band Shoppe
We're glad our website was easy to use. We understand your concern about shipping costs and appreciate your feedback. - Customer Care Team, Emily
Product as i needed
7 de julho de 2026
Resposta da Band Shoppe
We're happy to hear that our product met your needs perfectly. We appreciate your positive feedback! - Customer Care Team, Emily
$20 for shipping
7 de julho de 2026
Resposta da Band Shoppe
We appreciate your feedback. - Customer Care Team, Emily
$24 shipping for 2 very light items is…
$24 shipping for 2 very light items is ridiculous
6 de julho de 2026
Resposta da Band Shoppe
We appreciate your feedback and sharing your concerns about the shipping cost. - Customer Care Team, Emily
I had a little issue with getting the…
I had a little issue with getting the tax exemption set up and Jason helped me out several times and was very responsive. Very happy with the service!
6 de julho de 2026
Resposta da Band Shoppe
We're so happy to hear that our team was able to assist you efficiently with your tax exemption setup. We appreciate you sharing your positive experience! - Customer Care Team, Emily
Ordered an $18 aluminum flag pole; got surprised by a $20 “minimum order fee”
Ordered an $18 aluminum flag pole. Sucked up the $17 shipping charge as I understand the premium for an oversized item (6’); but didn’t realize that there was an additional $20 “minimum order fee” until after I hit the Pay Now button.
That’s BS; if you need to charge more for a single item, reflect that in your item pricing, don’t bury it in a surcharge at the end of the transaction. Needless to say, I won’t be a returning customer.
5 de julho de 2026
Resposta da Band Shoppe
Thank you for taking the time to share your feedback. I understand your frustration, and I’m sorry that the additional charge came as an unwelcome surprise during checkout.
The $20 minimum order fee is disclosed on the product page in bold red text, which states: "Buy more and save! — A one-time $20.00 charge is added to all orders of 5 or fewer. All prices are calculated in the shopping cart." We strive to be as transparent as possible regarding any applicable charges and display this information on the item page prior to checkout. - Customer Care Team, Emily
Outragous shipping on HS uniform
Very disappointed in the outrageous shipping price for a HS marching band shoe. We do not even know how the shoe fits so possible returns and re order. Very shameful shipping price
2 de julho de 2026
Resposta da Band Shoppe
We understand your frustration regarding the shipping cost for the marching band shoes, especially with the uncertainty of fit. We appreciate your feedback. - Customer Care Team, Emily
The amount you charge for freight for a…
The amount you charge for freight for a 22$ item is ridiculous.
3 de julho de 2026
Resposta da Band Shoppe
We appreciate your feedback regarding our shipping costs. -Customer Care Team, Emily
why is shipping iridescently high
why is shipping iridescently high son im a teenager already paying 500 for band fees another 100 dollars??? i make 12$ an hour 😭😭😭😭
29 de junho de 2026
Resposta da Band Shoppe
We appreciate your feedback regarding our shipping costs. We understand your concerns about the additional expense, especially with other financial commitments. We're sorry you're having to pay for your band fees all on your own but are glad to hear that isn't stopping you from participating. Amanda - Customer Care Team
Ease of website and speed of deliveries.
15 de maio de 2026
Resposta da Band Shoppe
We're so glad you found our website easy to use and appreciated our quick deliveries. Amanda - Customer Care Team
Resposta da Band Shoppe
We're so happy to hear that your ordering process was easy and that you received your confirmation promptly. Thank you for sharing your positive experience with us! Amanda - Customer Care Team
It was easy to find what I was looking…
It was easy to find what I was looking for
29 de junho de 2026
Resposta da Band Shoppe
We're so glad to hear you had an easy time finding what you needed! We appreciate your positive feedback. Amanda - Customer Care Team
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