Band Shoppe Opiniões 

4764
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Ordered an $18 aluminum flag pole. Sucked up the $17 shipping charge as I understand the premium for an oversized item (6’); but didn’t realize that there was an additional $20 “minimum order fee” u... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The website was very easy to navigate and they had a good selection of the products that we were looking for. The shipping/delivery fees were outrageous though. Shipping was a third of my total orde... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Easy to call in and get help. Very knowledgeable sales team! I've worked with Band Shoppe for 4 years. I'm always impressed with their service. Keep it up. No AI, actual people answering phones and kn... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordering was so easy. Shipping prices are ridiculous but, my son is excited for them to arrive and save his feet while marching

A empresa respondeu

Informações sobre a empresa

  1. Loja de uniformes

Escrito pela empresa

Celebrating over 50 years of quality products, prompt delivery, and outstanding customer service to music educators and guard instructors around the globe! Here you'll find a complete line of custom band and guard uniforms and flags, and the largest selection of in stock merchandise. Band Shoppe has everything you need for a successful marching season, year after year.

Band Shoppe

Escrito pela empresa

Your one-stop-shop for everything Marching Band
Our commitment to our customers and employees includes our promotion of fair, safe, and environmentally friendly work practices in the manufacturing of all our garments and accessories.

Informações de contacto

4,1

Bom

TrustScore: 4 em 5

5 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,1

Todas as opiniões

(4764)

586 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fast & High quality!

4 de maio de 2026
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Resposta da Band Shoppe

We appreciate your kind review. We're glad to hear that you are happy with the quality. Amanda - Customer Care Team

Classificada 1 em 5 estrelas

Your website is extremely hard to use

Your website is extremely hard to use. It took me two hours just to check out. I tried Apple Pay. I tried PayPal. I tried my credit card. It’s not user-friendly.

16 de junho de 2026
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Resposta da Band Shoppe

We’re sorry to hear how frustrating your checkout experience was. It sounds like there may have been a technical issue related to the device or browser being used, but we understand how that can impact usability. Thank you for your feedback. Amanda - Customer Care Team

Classificada 5 em 5 estrelas

Easy to use web site

Easy to use web site. Great products and easy check out.

14 de junho de 2026
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Resposta da Band Shoppe

We're so happy you found our website easy to use and enjoyed our products. Thank you for your kind words! Amanda- Customer Care Team

Classificada 1 em 5 estrelas

I have only received part of my order

I have only received part of my order. I ordered a rifle and 3 tapes and only received the tapes.

8 de junho de 2026
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Resposta da Band Shoppe

The rifle is shipped separately from another warehouse. I apologize for any confusion caused when the first package arrived without it. Amanda - Customer Care Team

Classificada 4 em 5 estrelas

Quality of DSI Viper Marching Band Shoes

The Viper Marching Band Shoes are fantastic! They feel like runners but give you a formal look. I only had 3 issues with these shoes. 1. They wear out really easily, within the first parade, I need insoles to be able to feel my feet by the end of the day.
2. They are marking, so don't wear them in gyms if they care about the floor.
3. if its really hot outside they melt on the concrete.

12 de junho de 2025
Opinião espontânea
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Resposta da Band Shoppe

We appreciate you taking the time to leave a review. Thank you for your feedback. Amanda - Customer Care Team

Classificada 5 em 5 estrelas

Guard sister loves her flag

Purchased equipment for my sister and she absolutely loved the quality that was delivered.

29 de abril de 2026
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Resposta da Band Shoppe

We are so pleased to hear your sister loved the quality of her new equipment. We appreciate your kind words! Amanda - Customer Care Team

Classificada 5 em 5 estrelas

Good everything

Good everything, Good

29 de abril de 2026
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Resposta da Band Shoppe

We're happy to hear your order was good. Thanks for sharing. Amanda - Customer Care Team

Classificada 1 em 5 estrelas

I received a torn empty envelope and…

I received a torn empty envelope and paid almost $30 for shipping on an $18 item for my granddaughters birthday. Obviously the baton was not packaged correctly. Why would FedEx deliver an EMPTY DAMAGED envelope with nothing inside??!!

11 de junho de 2026
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Resposta da Band Shoppe

I'm sorry your package arrived damaged. If you haven't already, please contact us at wecare@bandshoppe.com so we can assist you by filing a claim with FedEx and sending a replacement shipment at no charge. Amanda - Customer Care Team

Classificada 2 em 5 estrelas

Beware of Extra Fees

I find it ridiculous that you would charge a $20 fee for children wanting their own flag pole (orders less than 5). Price gouging working class families isn’t a way to get repeat business.

11 de junho de 2026
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Resposta da Band Shoppe

Thank you for your review and feedback. Amanda - Customer Care Team

Classificada 5 em 5 estrelas

Good and light wait

Good and light wait. Packages very well.

27 de abril de 2026
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Resposta da Band Shoppe

We're so glad you enjoyed our product and its packaging! Thank you for your kind words. Amanda - Customer Care Team

Classificada 2 em 5 estrelas

I haven’t received my order yet

I haven’t received my order yet. I was told it was back ordered and I would receive it mid May. It is now mid June, still haven’t received it, and have gotten no updates.

25 de abril de 2026
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Resposta da Band Shoppe

Thank you for your review. I have requested on update on your item and will be in touch via email with an update. I apologize for any inconvenience. Amanda - Customer Care Team

Classificada 4 em 5 estrelas

Shopping and purchasing was easy

Shopping and purchasing was easy, no problem navigating through the site. Not happy with shipping cost. Bought a baton and they are not heavy or big. $19.95 for standard shipping is ridiculous.

8 de junho de 2026
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Resposta da Band Shoppe

We are happy to hear your shopping experience was easy. We appreciate your feedback. Amanda - Customer Care Team

Classificada 4 em 5 estrelas

Fine experience

Fine experience. $19 shipping is outrageous. Please rethink this choice.

7 de junho de 2026
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Resposta da Band Shoppe

We appreciate you taking time to leave us a review. Amanda - Customer Care Team

Classificada 3 em 5 estrelas

The silk is absolutely beautiful

The silk is absolutely beautiful, the pole however looks pretty dull on one end and the shipping box came in absolutely beat up. The extra 20 dollar charge for not buying 5 or more poles was neat, too after already paying 20 bucks for shipping! 106 bucks for 58 dollars worth of items. Yikes. Yes, part of this is absolut sarcasm as I'm not thrilled about the costs. Yes, that is actually a lot of money to some people. It got here fast though. Started on a positive, ended on positive.

27 de maio de 2026
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Resposta da Band Shoppe

We appreciate you sharing your feedback. We are concerned to hear about the condition of the pole and the shipping box. If you feel the pole has been damaged, please email photos to us at wecare@bandshoppe.com for further assistance. Amanda - Customer Care Team

Classificada 1 em 5 estrelas

Overpriced junk being sold to us by a middleman $$$$$$

We just began this marching band journey and I can tell right now that I will be finding literally anywhere else to order this crap from because your shipping prices are criminal. You are shipping overpriced chinese junk to me as a middle man and I'm paying almost a 50% shipping fee? Ew.
I see you, I see what you're doing, I am very loud, and I'm not going away for 4 more years, so good luck with that.

27 de maio de 2026
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Resposta da Band Shoppe

We appreciate you sharing your concerns regarding our shipping costs and product quality. Your feedback is valuable as we strive to improve. - Emily, Customer Care

Classificada 5 em 5 estrelas

Great product selection and service

I ordered practice flags for a group of 12 and the website had numerous options and ordering was easy. I received everything within a few days.

10 de abril de 2026
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Resposta da Band Shoppe

We're so happy to hear you found our website easy to use and that your practice flags arrived quickly! We appreciate your positive feedback. - Emily, Customer Care

Classificada 5 em 5 estrelas

Getting back to feeling like a kid again!

I did color and winter guard in highschool and in college, and I’m so excited to change up my mommy work o it routine in my 30s! Thanks for allowing me to feel like a kid / young adult again!

21 de maio de 2026
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Resposta da Band Shoppe

We're so glad we could help you rediscover that youthful joy and refresh your routine! Thank you for sharing your wonderful experience. Amanda - Customer Care Team

Classificada 5 em 5 estrelas

Quick and easy!

Quick and easy!

21 de maio de 2026
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Resposta da Band Shoppe

We're happy to hear your order process was quick and easy. Thank you for your review. Amanda - Customer Care Team

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