Ordered an $18 aluminum flag pole. Sucked up the $17 shipping charge as I understand the premium for an oversized item (6’); but didn’t realize that there was an additional $20 “minimum order fee” u... Ver mais
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Ordered an $18 aluminum flag pole. Sucked up the $17 shipping charge as I understand the premium for an oversized item (6’); but didn’t realize that there was an additional $20 “minimum order fee” u... Ver mais
A empresa respondeu
The website was very easy to navigate and they had a good selection of the products that we were looking for. The shipping/delivery fees were outrageous though. Shipping was a third of my total orde... Ver mais
A empresa respondeu
Easy to call in and get help. Very knowledgeable sales team! I've worked with Band Shoppe for 4 years. I'm always impressed with their service. Keep it up. No AI, actual people answering phones and kn... Ver mais
A empresa respondeu
Ordering was so easy. Shipping prices are ridiculous but, my son is excited for them to arrive and save his feet while marching
A empresa respondeu
Celebrating over 50 years of quality products, prompt delivery, and outstanding customer service to music educators and guard instructors around the globe! Here you'll find a complete line of custom band and guard uniforms and flags, and the largest selection of in stock merchandise. Band Shoppe has everything you need for a successful marching season, year after year.
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8900 Highway 65 STE 2, 47612-9526, Cynthiana, Estados Unidos da América
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Your website is extremely hard to use. It took me two hours just to check out. I tried Apple Pay. I tried PayPal. I tried my credit card. It’s not user-friendly.

Resposta da Band Shoppe

Resposta da Band Shoppe
I have only received part of my order. I ordered a rifle and 3 tapes and only received the tapes.

Resposta da Band Shoppe
The Viper Marching Band Shoes are fantastic! They feel like runners but give you a formal look. I only had 3 issues with these shoes. 1. They wear out really easily, within the first parade, I need insoles to be able to feel my feet by the end of the day.
2. They are marking, so don't wear them in gyms if they care about the floor.
3. if its really hot outside they melt on the concrete.

Resposta da Band Shoppe
Purchased equipment for my sister and she absolutely loved the quality that was delivered.

Resposta da Band Shoppe
I received a torn empty envelope and paid almost $30 for shipping on an $18 item for my granddaughters birthday. Obviously the baton was not packaged correctly. Why would FedEx deliver an EMPTY DAMAGED envelope with nothing inside??!!

Resposta da Band Shoppe
I find it ridiculous that you would charge a $20 fee for children wanting their own flag pole (orders less than 5). Price gouging working class families isn’t a way to get repeat business.

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The response for tax-exempt status was very quick.

Resposta da Band Shoppe

Resposta da Band Shoppe
I haven’t received my order yet. I was told it was back ordered and I would receive it mid May. It is now mid June, still haven’t received it, and have gotten no updates.

Resposta da Band Shoppe
Shopping and purchasing was easy, no problem navigating through the site. Not happy with shipping cost. Bought a baton and they are not heavy or big. $19.95 for standard shipping is ridiculous.

Resposta da Band Shoppe
Fine experience. $19 shipping is outrageous. Please rethink this choice.

Resposta da Band Shoppe
The silk is absolutely beautiful, the pole however looks pretty dull on one end and the shipping box came in absolutely beat up. The extra 20 dollar charge for not buying 5 or more poles was neat, too after already paying 20 bucks for shipping! 106 bucks for 58 dollars worth of items. Yikes. Yes, part of this is absolut sarcasm as I'm not thrilled about the costs. Yes, that is actually a lot of money to some people. It got here fast though. Started on a positive, ended on positive.

Resposta da Band Shoppe
We just began this marching band journey and I can tell right now that I will be finding literally anywhere else to order this crap from because your shipping prices are criminal. You are shipping overpriced chinese junk to me as a middle man and I'm paying almost a 50% shipping fee? Ew.
I see you, I see what you're doing, I am very loud, and I'm not going away for 4 more years, so good luck with that.

Resposta da Band Shoppe
I ordered practice flags for a group of 12 and the website had numerous options and ordering was easy. I received everything within a few days.

Resposta da Band Shoppe
I did color and winter guard in highschool and in college, and I’m so excited to change up my mommy work o it routine in my 30s! Thanks for allowing me to feel like a kid / young adult again!

Resposta da Band Shoppe
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