I wish there was provision for a zero star rating That would have been my honest rating of the ageless face cream It gave me horrible reaction ,itchy facial rashes that were similar to ring wo... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I wish there was provision for a zero star rating That would have been my honest rating of the ageless face cream It gave me horrible reaction ,itchy facial rashes that were similar to ring wo... Ver mais
A empresa respondeu
Lovely products. Especially skin longevity. It's smooth, my face feels nourished and it has a beautiful scent. It's my absolutely favourite face cream. Easy to order and delivered in the time I w... Ver mais
Love bare minerals powder foundation, it doesn’t feel heavy at all and provides good coverage. Recently got another great deal on foundation and brush set direct on their website. Purchase has been di... Ver mais
I was very impressed that Michelle picked up on my emails, after speaking with me earlier in the day. Her help with my problem was greatly appreciated. Hopefully third time lucky my parcel will arr... Ver mais
Clean is in our genes. After pioneering the skin-friendly makeup movement in 1995, our makeup still does more than most. With Mineral-powered formulas that are naturally calming, balancing and protective, our clean beauty lineup proves our rule: beauty should feel as good as it looks.
12 Henrietta Street,, WC2E 8L, Covent Garden, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 70% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I have been using bare minerals for years and years - now cant get the product and there is no phone number or email to contact. Are you even still trading?
Very quick and helpful customer service. Very friendly and satisfactory outcomes of solving issues :)
Great customer service, prompt and professional.
I was pleased with the quick reply of emails and I was happy with the results of my question which exceeded my expectations.
I had a quick and helpful response from the customer service team about my enquiry.
Customer service response excellent. Fast, professional and informative.
Customer service was very responsive & generous with their answer to my query about a purchase I was unsure about.
Excellent customer service. Very proactive and willing to go the extra mile to help and support their clients.
Have been a bareMinerals customer since 2014 and I have never looked back ever since! My teen daughter is now also using bareMinerals products.
Skincare and makeup range are all I ever looked in a product. The customer service made it an overall better experience!
Foundation upset my skin but was refunded right away but understanding staff.
Reliable
I really appreciated the support I received when some products didn't suit my skin concerns.
I feel encouraged to come back to the brand for future purchases.
Excellent and efficient communication via email with company and dealt with my request with a full refund.
Fab customer service after I encountered a rare problem. All dealt with smoothly and efficiently- thank you. 😀
Great customer service. Team got back to me quickly and explained my query in detail.
Had a slight issue with an item I ordered and Bare Minerals went above and beyond to rectify it. Vicky from customer service was an absolute gem.
I sent an email to Bare Minerals customer service asking for advice on colour of the original foundation.
They replied really quickly with a concise and detailed response. Really really helpful.
Very impressed
I didn't receive my parcel due to postal strikes but after an email and quick reply from Vicky, everything was sorted and they have arranged a redelivery of my order. Thank you so much.
I ordered a pot of the loose face powder, and when it arrived it was looser than I would've liked; I opened it and the pot came apart and the whole lot fell out! Not anyone's fault, just one of those things! I emailed customer service asking if I could get a replacement, and they came straight back to me apologising for the issue and letting me know a replacement had been organised. Couldn't be happier with the service and the speed at which they responded. Very happy customer!
Bare Minerals products are great! I really like that they’re natural and they feel really nice on my skin. Just as importantly, their customer service is also great. I experienced this recently when I had a problem with a product’s packaging.
Stephanie from Bare Minerals customer service went out of her way to solve my problem and issue me a refund and it was such a good experience that I ended up buying two extra products from them.
So many companies with good products fall short when it comes to customer service, so it was a refreshing experience to find a company like Bare Minerals where it feels that they really care about your experience shopping with them. I would definitely recommend!
My item was unavailable, kept me informed and gave a discount for next order. Bare minerals is the only tinted moisturiser I can use.I suffer with rosacea &this is the only product that does not aggravate the condition. Also the tinted moisturisers covers the redness and spots really well. Most grateful to this company. Thank you.
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