I'm so impressed by how they are dealing with my claim an there very well educated !!!an always answer when u want another update.very highly recommend baring law brilliant firm honestly 👏......
A empresa respondeu
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Leia as opiniões dos outros
Avoid Barings Law if you can. They charge a staggering 30% + VAT (36% in total!) as a DBA success fee, taking a massive chunk of compensation that you could easily claim yourself for free via the... Ver mais
A empresa respondeu
VERY HELLPFUL AND GO OUT OF THEIR WAY TOM RETRIEVE IMPORTANT DOCUMENTS THAT NO LONGER EXIST IN MY POCESSIION. ALWAYS PHOONE UP OR KEEEP YOU UP TO DATE REGULARLY. KYLE JORDEN IS VERY ON THE BALL & EXT... Ver mais
A empresa respondeu
We were kept up to date at all times with our claim. Nosheen Butt was extremely helpful in keeping us informed of all processes along the way. Any question asked were promptly replied to. Really excel... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Barings Law are proud to make legal representation accessible for everyone. The background and financial situation of our customers doesn’t matter, we gladly represent anyone who has been the victim of mis-selling. We will take on your claim on a no-win no-fee basis.
Informações de contacto
Cardinal House, 20 St Mary's Parsonage, M3 2LY, Manchester, Reino Unido
- 0161 200 9960
- info@baringslaw.com
- www.baringslaw.com
3,9
Bom
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Helpful service so far
Helpful service so far, from Jamila Nelson.
We will see how things proceed in the Google and Microsoft data breach claim.
12 de novembro de 2025
Opinião espontânea
Resposta da Barings Law
Hi,
Thank you for leaving a great review regarding the service you received from Jamila.
We will continue to update you with your case and if you have any questions about the progress at any time, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Very helpful and kept us informed with…
Very helpful and kept us informed with every update even though we had moved abroad during the claim.
Highly recommended.
11 de novembro de 2025
Opinião espontânea
Resposta da Barings Law
Hi Mark,
Thank you for leaving us such a great review regarding the service you have been receiving regarding your claim.
If you ever require further assistance, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Jamila Nelson best service and advice…
Jamila Nelson best service and advice provider
Top service given by Jamila she is the best advisor
On our case
Thanks Jamila
For help us and guide us all the way
Kind regards
10 de novembro de 2025
Opinião espontânea
Resposta da Barings Law
Hi Mudasar,
Thank you for leaving us such a lovely review. I'm delighted to hear you are happy with the service you received from Jamila regarding your case.
If you ever require further help from us, please do not hesitate to contact us. Our team will always be happy to help.
Kind regards,
Jessica Howkins
Missold car finance
Be very mindful of signing up with these guys. They say, what they take is capped at 25% + VAT… This is a lie, it is a total of 48% and you are liable for the ATE premium fee. Should you get £700 they will take £336. Out of the £364 that’s left, depending on how much the ATE premium is, you will take home much less, If not zero!
Don’t realise this too late like I did, read the reviews/contract and make an informed decision. Unfortunately, they stand to make more, if not all of the money from your claim.
5 de novembro de 2025
Opinião espontânea
Resposta da Barings Law
Hi,
I am sorry to hear that you are unhappy with the experience you have had with us. Please be assured, this is not how we aim to make our clients feel.
With regard to our fees, this is all outlined within the contingent fee agreement which you signed at the start of your claim. Each claim type will have a different fee set depending on the amount of resources it takes to reach a final outcome.
Unfortunately, without your contact information, I am unable to locate your file. If you can please respond to the information request I have sent, I can take a look at your file and arrange for your file handler to contact you to discuss your agreement and do a breakdown of costs for you so that you have a more indepth look at how the agreement works regarding fees.
Alternatively, you can contact our customer service team by calling 0161 200 9960 and they will be happy to assist you with your complaint.
Kind regards,
Jessica Howkins
Incase anyone doesn’t want to read a…
Incase anyone doesn’t want to read a lengthy review of my experience with Barings Law - STAY AWAY - simple.
I am starting to question if this is actually a proper solicitor firm. You may have guessed by I sent over 4 car finance claims to this company and before onboarding was promised £10,000 per claim is what they were averaging for customers. Ofcourse that, now 3 years later, doesn’t seem to be the case at all.
I have bared with this company but this year has been the final straw. I called after having information requests to check I what I needed to send in and if they had received what I had sent and a receptionist who couldn’t pass me through nor answer my questions promised I would get a call back. 24hrs later I called again to get the same response who took my details and promised a call back.
It’s been 3 months since that time and still no call back, I have also requested, on numerous occasions, copies of my agreements to refresh my position as 3 months waiting for a call back and several attempts to get my agreements is simply not acceptable. How can I trust this firm to handle legal matters when they can’t perform simple tasks!!
I proceeded to use the live chat feature in their website 2 weeks ago because I couldn’t find an email address to send my complaint to and was advised to send it to info@baringslaw, which I did.
It took 7 days for them to come back to me, completely breaking their own complaints procedure (respond within 2 days with acknowledgment) while they carry out an investigation (neither did they carry out an investigation).
The email dismissed everything I had included in my complaint and didn’t think to address why I was trying to contact them. No attempt at a resolution as it says on their complaints procedure nothing but disappointment yet again. Oh actually they did include my agreements to which they pointed out if I wanted to cancel I would have to pay them.
They even told me because they had been sending me update emails that is good enough. The update emails are send to everybody not just me and is part of a mailing system!!
Joke of a firm, if you can’t call back your clients, send documents when requested or even follow your own complaints procedure what hope do I have of getting my case won!
I want out of this and find a firm that actually cares about it’s clients and reputation rather than just money
4 de novembro de 2025
Opinião espontânea
Resposta da Barings Law
Hi,
Firstly, I would like to apologise for the experience you have had with Barings Law. This is not the standard of care we like to uphold for our clients.
Without any information I am unable to locate your file on our system, I have therefore requested an information request from you via Trustpilot. Once this is actioned, I will be able to take a look at your file and find out what is going on for you and additionally raise your complaint to the relevant department manager.
With regard to motor finance claims, these have taken some time and I understand your frustration in the matter. This is due to a number of court hearings that have taken place and appeals that subsequently followed from the lenders. In August, the final judgment from the Supreme Court was passed down, this means that the FCA have now put forward their proposed redress scheme, with the final version set to be published sometime this month.
While it has caused delays in the progression of claims, I can assure you that our team have been working on cases in the background and preparing for the final outcome before proceeding further. However, the lack of updates and communication from us is something that will be looked into once I have further information from you.
If you do not wish to provide further information via trustpilot, you can contact our team by calling 0161 200 9960 and a member of our team will be able to handle your complaint.
Once again, I sincerely apologise for any frustration and inconvenience caused.
Kind regards,
Jessica Howkins
How important great customer service is
I am an ex army veteran suffering with ptsd I’ve had bad experiences with customer service in the past however jack houghton made my experience excellent very clear and understanding didn’t rush me took his time and even called back to check
This man is an absolute legend thank you
16 de outubro de 2025
Opinião espontânea
Resposta da Barings Law
Hi Tee,
Thank you for leaving us such a lovely review regarding the service you received from Jack. It is a delight to hear he was able to help assist you in the way that you needed.
If you ever require further assistance from us, please do not hesitate to contact us. Our team will be happy to help.
Kind regards,
Jessica Howkins
Jamila answered our question quickly
Jamila answered our question quickly. Thanks
30 de outubro de 2025
Opinião espontânea
Resposta da Barings Law
Hi Margaret,
Thank you for leaving us great feedback regarding Jamila's service.
If you require any additional assistance, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
I would recommend Barings Law to anyone…
I would recommend Barings Law to anyone they did a fantastic job and kept me up to date the full way. I would like to thank Jamila Nelson for being so incredibly helpful and really nice.
30 de novembro de 2024
Opinião espontânea
Resposta da Barings Law
Hi Sharon,
Thank you for leaving us such a lovely review regarding the service you received from Jamila. It is a pleasure to know that she was able to help assist you with your case.
If you require us for any additional support, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
customer service staff very helpful
Went on the webchat today and got the information i needed very quicky from a person called Sly
22 de outubro de 2025
Opinião espontânea
Resposta da Barings Law
Hi Andy,
Thank you for leaving us a great review regarding the service you received from Sly. It's great to hear he was able to help assist you with your queries.
If you require any further assistance, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Jack updated me on my case and answered…
Jack updated me on my case and answered my questions
22 de outubro de 2025
Opinião espontânea
Resposta da Barings Law
Hi Marc,
Thank you for your kind review regarding the service you received from Jack.
If you require any further assistance, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Don’t not use Barings law
Don’t not use Barings law, drag the ass out of everything used theses for car finance claim wouldn’t recommend these all they care about is getting there fees which they provide very little on.
22 de outubro de 2025
Opinião espontânea
Resposta da Barings Law
Hi,
I am sorry to hear you are unhappy with the service you have received. This is not the standard of care we like to uphold.
I understand your frustration regarding the length of time it has taken for your claim to progress. Please be assured that our team have been working diligently on your case, however there have been a number of legal matters which has caused a delay in reaching a final conclusion.
This is mostly put down to various court hearings taking place to determine certain meanings around wordings such as if lenders had a fiduciary duty to consumers. Hearings were then subject to appeals until it landed at the Supreme Court, who passed down their judgment in August. However, the legal process continues due to the Financial Conduct Authority now working on a proposed redress scheme.
I hope this helps reassure you that we are continuing to work on your case and doing everything we can to get you the best outcome.
I have submitted an information request via Trustpilot, if you could please respond to this, I will ensure a member of the car finance team contacts you to provide you with a full update about your claim. Alternatively, you can contact us by calling 0161 200 9960.
Kind regards,
Jessica Howkins
Extremely Poor Service, No Communication, and Lack of Professional Competence
I have been a client of Barings Law for several months and paid £2,600 in full and in advance. Unfortunately, my experience has been extremely disappointing from start to finish.
They submitted my documents to an official authority without any cover letter from the solicitor — only forwarding the bundle that I personally prepared. Such negligence and spelling mistakes in official submissions could cause serious and irreversible harm to a client’s case.
Despite months of requests, they refuse to arrange any face-to-face meeting and never answer phone calls. There is no emergency contact number for urgent situations, even though I have repeatedly asked for one.
Emails are often ignored, and when they do respond, it’s delayed and incomplete.
Their team has shown a lack of knowledge of essential legal procedures, forcing me to personally research regulations and even contact the relevant authorities directly to clarify matters that my own solicitor should have known.
Because of their poor communication and lack of accountability, I have already been forced to pay for independent legal advice twice, despite already having an active solicitor and a fully paid contract.
Even after more than a year, they still misspell my own name in their email correspondence — a clear reflection of the level of care and attention they provide.
The firm demonstrates no follow-up, no responsibility, and no attention to detail. They handle critical legal matters carelessly, as if they were routine paperwork.
I strongly advise anyone — especially those dealing with sensitive or high-risk cases — to think very carefully before instructing Barings Law. Once they have received payment, communication and professionalism disappear completely.
After my numerous complaints to them and their company, exactly one day after I made a comment about this company in Trust Pilot, instead of apologising or scheduling a face-to-face meeting or correcting their behaviour, they announced to me that we were withdrawing our representation from this case.
21 de outubro de 2025
Opinião espontânea
Resposta da Barings Law
Hi,
Firstly, I would like to apologise for the experience you have had with us. This is not the standard we like to uphold for our clients.
I have submitted an information request via Trustpilot. This will enable me to be able to locate your file and take a better look into what is going on with your claim.
Once this has been done, I will organise for someone to contact you to go through your complaint and try to reach a resolution with you.
With regard to not being able to contact us through an emergency number, this is not something we have. However, our team are available between 9 and 5 on weekdays, you can call them on 0161 200 9960, email info@baringslaw.com or chat to us on our online webchat on our website. However, the fact you have been unable to reach us is unacceptable and this is something that will be reviewed when looking into your file.
Trustpilot has a 72 hour window in which you can respond to our information request. Once this is done, I can assure you that action will be taken to look into this for you.
Once again, I apologise for any frustration and inconvenience caused.
Kind regards,
Jessica Howkins
Excellent service jack was very helpful…
Excellent service jack was very helpful and polite great service
17 de outubro de 2025
Opinião espontânea
Resposta da Barings Law
Hi David,
Thank you for leaving us such a lovely review regarding the service you received from Jack. I hope he was able to answer all your queries.
If you require further assistance from us, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Dear Barings Law Team,
Dear Barings Law Team,
Greetings of the day.
I hope you are doing well today.
Well.
Thank you for the insightful conversations indeed and I appreciate all your efforts, hard work, .., due to my Case very much indeed.
Yours sincerely,
Patrik
Have a fab weekend all the while.
17 de outubro de 2025
Opinião espontânea
Resposta da Barings Law
Hi Patrik,
Thank you for leaving us such kind feedback regarding the service you have received, it is greatly appreciated.
I hope that our team have been able to answer all of your queries.
If you require us for further assistance, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Information request
Swift response, very informative and helpful
15 de outubro de 2025
Opinião espontânea
Resposta da Barings Law
Hi,
Thank you for leaving us a great review. It's wonderful to hear you are happy with the service you received from our team.
If you require further assistance, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Very helpful thank you quick respond 5*…
Very helpful thank you quick respond 5* service.
15 de outubro de 2025
Opinião espontânea
Resposta da Barings Law
Hi Craig,
Thank you for your great review. I'm pleased to hear you are happy with the service you received.
If you require additional assistance at any time, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
No Win No Fee? Maybe!
A big thank you to Andrew Stewart who posted on this page, announcing that there is a 14 day cooling off period [ buried deep down in the terms and conditions ] for online sign ups.
After signing up online for the misuse of data by Google and Microsoft, I started receiving a torrent of emails requesting additional information, including many duplicate emails. Not a good start! I rechecked the extensive T&C’s in their CFA ( conditional fee agreement ) and buried there was a clause that states, “If I lose, I am liable for paying my opponents legal charges and disbursements” WHICH CAN BE HUGE in the case of 2 USA giant companies like Microsoft and Google. I am posting this on TrustPilot to warn others to CAREFULLY read Baring’s T&C’s before signing any agreement with them, this is heavy stuff!
26 de setembro de 2025
Opinião espontânea
Resposta da Barings Law
Hi Brian,
I am sorry to hear that you did not feel comfortable in continuing your claim with us.
With regard to our claim against Google and Microsoft, they are both no-win no-fee. In addition to your CFA, an insurance policy would have been taken out to ensure that your liable costs would have been transferred to Barings Law in the event of an unsuccessful claim.
We understand that legal costs can mount up and we want to ensure that legal help is accessible for all, which is why we take out this policy.
I hope this helps explains things for you, but if you would like further clarification on the matter, should you ever wish to restart your claim, our team are available to call on 0161 200 9960 and they can help you understand our CFA in greater detail.
Kind regards,
Jessica Howkins
Reversing cancellation of my claim
After a bit of effort to sort out an issue about my application I received a very helpful response from Jamila Nelson which enables me to reapply for compensation.
9 de outubro de 2025
Opinião espontânea
Resposta da Barings Law
Hi Vincent,
Thank you for leaving us great feedback regarding the service you received from Jamila.
If you require further assistance at any time, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
TALKED TO JACK HE WAS SO HELPFUL THANK…
TALKED TO JACK HE WAS SO HELPFUL THANK YOU FOR TODAY JACK HIGHLY RECOMMENDED BY ME 5 STARS
9 de outubro de 2025
Opinião espontânea
Resposta da Barings Law
Hi Ashley,
Thank you for your great review. It's a pleasure to hear that you are happy with our service.
If you require us for further assistance at any time, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
I have also seen a post on Facebook…
I have also seen a post on Facebook with regards to the google data breach. I have provided them with my details but alas I keep getting an email which asks me to fill in a questionnaire. I cannot open this email as it crashes my email app and just continues to try and load indefinitely. I have emailed the company several times to explain the issue and to ask for help but keep getting an automated message back. Thinking this could be a scam to try and get me to pay fees when indeed I try to provide the information but can not access the form. No communication and help in my problems.
7 de outubro de 2025
Opinião espontânea
Resposta da Barings Law
Hi Carwyn,
I'm sorry to hear that you are experiencing issues while trying to access the questionnaire. We have had some issues with particular email domains opening links and creating this issue, it is something we are looking into.
I have passed your details over to our customer service team and have advised them to reach out to you to see how we can work around this problem in the meantime. They should be in touch with you shortly.
I would like to reassure you on our legitimacy as a firm. We would not ask for you to pay fees if you have been unable to complete a questionnaire due to a technical issue. We will work with you on coming to a resolution and ensuring the rest of your claim journey is smooth sailing for you.
You can also contact our team by calling 0161 200 9960 if you miss a call from our team. They will be on hand to help.
Kind regards,
Jessica Howkins
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