I'm so impressed by how they are dealing with my claim an there very well educated !!!an always answer when u want another update.very highly recommend baring law brilliant firm honestly 👏......
A empresa respondeu
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Leia as opiniões dos outros
Avoid Barings Law if you can. They charge a staggering 30% + VAT (36% in total!) as a DBA success fee, taking a massive chunk of compensation that you could easily claim yourself for free via the... Ver mais
A empresa respondeu
We were kept up to date at all times with our claim. Nosheen Butt was extremely helpful in keeping us informed of all processes along the way. Any question asked were promptly replied to. Really excel... Ver mais
A empresa respondeu
VERY HELLPFUL AND GO OUT OF THEIR WAY TOM RETRIEVE IMPORTANT DOCUMENTS THAT NO LONGER EXIST IN MY POCESSIION. ALWAYS PHOONE UP OR KEEEP YOU UP TO DATE REGULARLY. KYLE JORDEN IS VERY ON THE BALL & EXT... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Barings Law are proud to make legal representation accessible for everyone. The background and financial situation of our customers doesn’t matter, we gladly represent anyone who has been the victim of mis-selling. We will take on your claim on a no-win no-fee basis.
Informações de contacto
Cardinal House, 20 St Mary's Parsonage, M3 2LY, Manchester, Reino Unido
- 0161 200 9960
- info@baringslaw.com
- www.baringslaw.com
3,9
Bom
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I have also seen a post on Facebook…
I have also seen a post on Facebook with regards to the google data breach. I have provided them with my details but alas I keep getting an email which asks me to fill in a questionnaire. I cannot open this email as it crashes my email app and just continues to try and load indefinitely. I have emailed the company several times to explain the issue and to ask for help but keep getting an automated message back. Thinking this could be a scam to try and get me to pay fees when indeed I try to provide the information but can not access the form. No communication and help in my problems.
7 de outubro de 2025
Opinião espontânea
Resposta da Barings Law
Hi Carwyn,
I'm sorry to hear that you are experiencing issues while trying to access the questionnaire. We have had some issues with particular email domains opening links and creating this issue, it is something we are looking into.
I have passed your details over to our customer service team and have advised them to reach out to you to see how we can work around this problem in the meantime. They should be in touch with you shortly.
I would like to reassure you on our legitimacy as a firm. We would not ask for you to pay fees if you have been unable to complete a questionnaire due to a technical issue. We will work with you on coming to a resolution and ensuring the rest of your claim journey is smooth sailing for you.
You can also contact our team by calling 0161 200 9960 if you miss a call from our team. They will be on hand to help.
Kind regards,
Jessica Howkins
I just spoke to Jack houghton he was…
I just spoke to Jack houghton he was very helpful and friendly and professional 100 present thanks
7 de outubro de 2025
Opinião espontânea
Resposta da Barings Law
Hi Joe,
Thank you for providing us with such great feedback regarding the service you received from Jack. I am pleased to hear he was able to help you with your queries.
If you require further assistance from us, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Received Excellent Service!
7 de outubro de 2025
Opinião espontânea
Resposta da Barings Law
Hi Tawanda,
Thank you for positive review regarding the service you received.
If you require any further assistance from us at any time, please do not hesitate to ask.
Kind regards,
Jessica Howkins
I have had ongoing correspondence…
I have had ongoing correspondence regarding my ongoing claim. The paperwork is all clear and professional. I have spoken with one of the team members through Messenger at times, and they have been factual, empathetic, and understanding. I have felt supported and valued as a client.
As I suffer with anxiety and have dyslexia, i feel my needs have been met, valued and understood.
26 de setembro de 2025
Opinião espontânea
Resposta da Barings Law
Hi Tamar,
Thank you for leaving us such a wonderful review. I am delighted to hear that you feel valued and that you feel supported throughout your process with us.
Your trust in us is appreciated and we hope to bring you some good news in the future.
If you ever need us for anything, please don't hesitate to reach out to us.
Kind regards,
Jessica Howkins
Excellent service & communication from…
Excellent service & communication from Jack Houghton.
23 de setembro de 2025
Opinião espontânea
Resposta da Barings Law
Hi Frances,
Thank you for your lovely review regarding Jack's service. I'm pleased to hear you are satisfied with how he has communicated with you.
If you ever require further assistance, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Jack Houghton has been very helpful…
Jack Houghton has been very helpful throughout the process and has kept me informed every step of the way.
22 de setembro de 2025
Opinião espontânea
Resposta da Barings Law
Hi Emma,
Thank you for your great review regarding Jack's service. It's brilliant to hear he was able to help assist you.
If you require any further assistance, please do not hesitate to ask.
Kind regards,
Jessica Howkins
Non responsive company!
Similar to others I saw a posting online from resolver with regards to data misuse for google & microsoft. The company mentioned in the posting handling claims was Barings Law.
The form for each claim asked for basic details which did not seem a problem at the time. After submitting the forms and reading through the fine print (which wasn’t available till after the forms were submitted) I decided to cancel. I subsequently filled up the cancellation forms and emailed back to the company.(within the 14 day cooling off period)
This was done within an hour on the 17th September. No call, no email from the company! I tried to call and use the web chat no response! Just bombarded with further meaningless emails which none of them confirm the cancellations requested!
How difficult is it for their customer service to send someone an email to let them know their request has been acknowledged?
17 de setembro de 2025
Opinião espontânea
Resposta da Barings Law
Hi Andrew,
I am sorry to hear you are unhappy with our service.
Unfortunately, without further information from yourself I am unable to locate your file to look into this for you. I have requested this from you via Trustpilot. If you could please respond to this, I will find out what is going on for you.
Alternatively, our team will be available between 9-5 on weekdays on both phone and webchat. We have had a high volume of queries come through over the past week, so they may be slightly delayed but I will advise for them to look for your email and provide you with a response.
Our team can be reached by calling 0161 200 9960 if you wish to try contact them again.
Kind regards.
Jessica Howkins
Dealt with a Mr Houghton at Barings…
Dealt with a Mr Houghton at Barings Law... I wanted something cancelled and this guy was a pleasure to deal with... I'm over 76 years old and sometimes things get a bit muddled... but Mr Houghton helped me which I'm grateful for...Barings Law should be proud of having Mr Houghton on the team.
Thanks again John.
18 de setembro de 2025
Opinião espontânea
Resposta da Barings Law
Hi John,
Thank you for leaving us such a lovely review regarding Jack's service.
I am delighted to hear that you are happy with how Jack helped you go through things and that he put your mind at ease. As you have said, we definitely are proud to have him on the team.
If you ever require us for anything else, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Take the Negative reviews with a pinch of salt
I signed up for the Microsoft & Google Data misuse action on 18/09/2025. Having read the 1 star negative reviews on here I decided to cancel my participation as I was concerned that although I appeared to qualify to join, further down the process it might turn out that I did not qualify or would lose and would therefore incur fees of some sort. As I was still in the 14 day cooling off period I decided to cancel, completed a cancelation letter/form(s) and emailed them today 19/09/2025 at 06.43am. At 15.58 on 19/09/2025 I received an email from Jack Houghton at Barings Law confirming my participation had been cancelled. I cannot fault the service I have received and while at least one of the negative reviews implies that they think the positive reviews are fake, I would question the motives of that particular reviewer, and the other negative reviewers. Maybe they feel they are entitled to one-2-one immediate service and their expectations are unachievable, or maybe they have an axe to grind and would never be satisfied. I and my partner encounter people of this mindset on a daily basis in our jobs. My experience has been very positive. I was contacted promptly in reply to my emails.
19 de setembro de 2025
Opinião espontânea
Resposta da Barings Law
Hi Mark,
Thank you for your kind review regarding the service you received from our agent Jack.
While we are sad to see you go, we understand your concerns and we would rather you feel comfortable and at ease. I would also like to thank you for your words regarding reviews - every review we get is from one of our clients, so to hear you find us trustworthy in that regard means a lot.
If you ever change your mind, or have any questions about your cancellation, please don't hesitate to contact us. We will be happy to help.
Kind regards,
Jessica Howkins
Very prompt with there actions .any…
Very prompt with there actions .any queries there straight back to you and if any unforeseen events happen they let you know straight away
18 de setembro de 2025
Opinião espontânea
Resposta da Barings Law
Hi Wayne,
Thank you for your kind review. It is a pleasure to know that you are happy with our service and the updates you have been receiving from us regarding your case.
If you ever have any queries or need assistance with another matter, please do not hesitate to reach out to us. Our team will be happy to help.
Kind regards,
Jessica Howkins
Is this a scam firm?
I got an email from Resolver (they are next on list for a bad review) telling me about a claim for data misuse by Google and Microsoft.
Why I even wasted time looking at it is a mystery.
Anyway had a look at it and filled in the form. Within minutes I was bombarded with 6 emails from Barings law. And I realised that if I didn't "cooperate" and probably filled in more forms and answered more questions I would be charged a fee. This I did not see anywhere before I filled in the form.
But I also saw that there was a 14 days cooling off period, so, I thought Ok, no problem.
I tried the web chat (20 hours ago, still no reply) I emailed them 3 times attaching the request to cancel form found on their website, No rply to these emails. I called them this morning at 11.44, talked to some guy who said my claim had not been cancelled but that he would do it straight away and send me a confirmation email. I am still waiting.
Then I got an email updating me on my claim at 2.43pm . I tried to call, the phone number is unavailable! tried the web chat . That does not work either. why on earth does Resolver get involved with these cowboys?
Please do not tell me to call 0161 200 9960 . I have tried and the number is "unavailable right now" and so is the Webchat.
Perhaps I should follow Robert West's example and start charging you £50 for each next email I sent you .And of course the ombudsman and a nice complaint to The Solicitors Regulation Authority .
Why have you not got a section for mis-sold legal advice?
18 de setembro de 2025
Opinião espontânea
Resposta da Barings Law
Hi Henri,
I am sorry to hear you have had such a troublesome experience in starting your claim and trying to cancel it.
Unfortunately, without your information I cannot locate your file. I have submitted a Trustpilot request to you - if you could please respond within their 48 hour time period, I will be able to look into this for you.
If our phone line is ever unavailable, it usually means all of our agents are on a call, although you should be placed in a queue. I will request that our tech team takes a look into this.
Alternatively, you can email info@baringslaw.com which goes to our customer service department.
Kind regards,
Jessica Howkins
Jack Houghton
Jack Houghton is great to deal with- very prompt and friendly! Thank you Jack.
12 de setembro de 2025
Opinião espontânea
Resposta da Barings Law
Hi Sabin,
Thank you for your lovely review regarding the service you received from Jack. I'm delighted to know you're happy with his prompt responses to your queries.
If you require any further assistance, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Managing your expectations …
After submitting all available documentation, with full explanation as to why age restricted documentation is not available, complaining by phone and email about continuing requests for 'outstanding' information, the emails persist. This company clearly does not take complaints seriously , read or take action when they are made. Bear this in mind before engaging with them.
1 de setembro de 2025
Opinião espontânea
Resposta da Barings Law
Hi John,
I am sorry to hear that you have not had a good experience with our firm.
I have submitted a further information request via Trustpilot. If you could please respond to that, I will be able to look into this matter further for you and ensure a member of our team contacts you to find a suitable resolution for you.
Alternatively, you can call us on 0161 200 9960 and a member of our customer service team will be on hand to help.
Kind regards,
Jessica Howkins
i was updated all the way through the…
i was updated all the way through the process.
the services has been amazing
7 de agosto de 2025
Opinião espontânea
Resposta da Barings Law
Hi Dina,
What a lovely review! Thank you for such lovely words. I'm delighted to hear our team have been able to help assist you with your case.
If you require further assistance, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
1* because there is no 0* option
I'm sure everyone has noticed but all the so called 5* reviews have no substance to them and are just glib comments. The genuine 1* reviews however give actual case and situation examples which mean something.
I expect them to try and take this review down as defamatory but trustpilot should take some ownership and see this for what it is.
28 de agosto de 2025
Opinião espontânea
Resposta da Barings Law
Hi David,
I would like to apologise on behalf of Barings that you are unhappy with the service you have received from us.
I have submitted an information request in order to locate your file so we can contact you to talk about what issues you have had with us and how we can rectify things moving forward.
Please can you respond to the information request so that we can discuss your complaint in further detail Alternatively can you call 0161 200 9960 and our customer service team will be able to help assist you.
Kind regards,
Jessica Howkins
claimed money not passed on to customer
barings law have taken money from a Carphone warehouse claim for me and will not pass the money on, they will not email back.
after numerous phone calls they will not get in touch
28 de agosto de 2025
Opinião espontânea
Resposta da Barings Law
Hi James,
I am sorry to hear about your experience with us.
I have requested further information from yourself via Trustpilot so I can locate your file and take a look into this for you.
Once I have been able to do this, I will ensure that you are contacted as soon as possible to rectify this issue.
Kind regards,
Jessica Howkins
Quick response
Replied to my emails swiftly and clearly explained the process of my claims. So far I would rate excellent
27 de agosto de 2025
Opinião espontânea
Resposta da Barings Law
Hi Gary,
Thank you for your kind review. I'm pleased to hear our team have been able to help assist you with your queries.
If you ever require further assistance, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Resposta da Barings Law
Hi Peter,
Thank you for your five-star review. I hope you received all of the help you needed from our team.
If you need us for anything in the future, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Jamila is always willing to help
Jamila is always helpful and responds promptly to my emails
22 de agosto de 2025
Opinião espontânea
Resposta da Barings Law
Hi Kate,
Thank you for your lovely review and I am delighted to hear that Jamila is always on hand to help.
I'll be sure to pass this review to her.
If you ever need us for anything in the future, please don't hesitate to contact us.
Kind regards,
Jessica Howkins
Prompt reply and very helpful service.
Prompt reply and very helpful service.
20 de agosto de 2025
Opinião espontânea
Resposta da Barings Law
Hi Shahnaz,
Thank you for your lovely review. I'm pleased to know that you are happy with the service you received.
If you need further assistance at any time, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
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