Absolutely brilliant shop. Was first introduced by a friend and have been nowhere else since. Always honest & upfront about when stock is in and looks after his customers. He doesn’t have a pho... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Raised an online order for an item in stock - did not ship for a week even after paying for shipping called store line multiple times to no response, all emails ignored with zero progress on or... Ver mais
Ordered some stuff for Legions Imperialis, after two weeks, nothing had arrived. Tried using their chat box, no responce, tried using the "contact us" option twice, no responce. Tried using the face... Ver mais
Very bad customer services, sent me some AT scenery, it took a week and when it did arrive the postage had been shorted by £3.50. No apology, no refund, denied responsibility and made no effort to mak... Ver mais
Informações sobre a empresa
Informações de contacto
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Best local Warhammer shop in AG
Really great store! I have had no issues with any products that I had bought in store and online.
There was an accident with payment on posting but managed to sort it all out on Facebook Messenger, the staff were very helpful and managed to get my order to me within days!
Recommend this shop to all Warhammer lovers.
great little store
great little store, has eveything you need.
friendly service and gaming community.
only ever had one issue with an order but they sorted it straight away.
Ordered a birthday present for my…
Ordered a birthday present for my boyfriend who I know goes to the shop on a regular basis and plays 40k regularly, the model I ordered was dispatched same day and took around 3-5 days to arrive, brilliant service and for a one-man store he works incredibly hard! 10/10 would buy from again
Great Little Independent Gaming Shop
Excellent Service from this Little Gem. Staff Very Helpful been in person a few times now and the Owner and Community always happy to help Very Welcoming.
Ordered a Few Releases on Line No issues with Ordering or Delivery as simple and straightforward as going into the shop.
Highly recommend.
Excellent fast service
Excellent fast service, delivery arrived quickly and well priced.
Incredible advice and fast delivery
Incredible advice and fast delivery! The cheeky haribo chucked in help me get through my painting session!
Joe was so helpful with my enquiries…
Joe was so helpful with my enquiries and the help I needed selecting what to buy, great service and super quick delivery
Great friendly store. Lovely little treats.
I've ordered several items from this store for both home delivery and collection (when I'm up for the journey, which is always worth it). Service is always prompt, and the free lil bag of haribos is always a nice bonus.
Great for gaming!
Great products online and in store I have never had any issues with delivery when ordering online.
The shop is fantastic, great vibe and amazing events!
Great LGS
Been ordering for years for delivery and collection in store for warhammer, MTG, paints and all hobby goodies.
Always a great service and great prices, nice to check out all the games going on when you pop in too.
Highly recomend
Great customer service instore. Now ive moved further away and i now order online with them. Not had any issues bar few delays with royal mail but they have always been clear with comunication. Would recomend as the go to hobby place in brum. Great stock range and available on hand.
I use battleground gaming all the time
I use battleground gaming all the time.
Its a great place for all your hobby needs
The owner is really helpful.
Great stock and really fast delivery
Ordered a few times now for AoS and Star Wars Legion. Ordered online a few times and delivered quickly. Will be using again!
Ordered online
Ordered online, good communication on what was happening with my order as there had been some delays from the direct supplier to the store
Package was packed well and securely
Very friendly service
Goods paid for, but Never Received, Total Scam.
Ordered some stuff for Legions Imperialis, after two weeks, nothing had arrived. Tried using their chat box, no responce, tried using the "contact us" option twice, no responce. Tried using the facebook messenger chat, they looked at it as it clearly shows they read my message, still nothing, and the phone just rings outs.
I would avoid this place like the plague, they take your money, but gives nothing but silence.
Scam - use PayPal!
A victim of the “reply on Day 6” of a PayPal dispute. Thankfully I have clear evidence of the product being cancelled days before it was even shipped. So many good hobby stores online, this sadly isn’t one of them.
Poor but sorted out
Ordered a citadel brush set online, didn’t receive it and was informed I needed to pay a 5 pound charge for postage as I had apparent selected the collect from the store option when I ordered. PayPal payment of 5 pounds later, still no brushes. No reply’s to emails. In a nutshell pretty crap.
Edit - collection of brushes sent out by the supplier and order fully refunded.
Placed an order and ghosted
Ordered an item, after a week of no communication or anything and me chasing for a delivery date, decided to log a paypal claim.
On day 6 of paypal dispute (they auto refund if nothing heard for 7 days), they reply with a royal mail tracking reference, so paypal didnt refund and case still open while awaiting review.
Tracking reference just shows a label was purchased, nothing dropeed off at the Post office.
Absolute scam i would advise stay away.
No communication, no refund given for missing item
An edit on 24/04/24 after seeing a recent spate of 5 star reviews on this site I wanted to mention that I have still heard nothing from battle ground gaming even after sending a couple of emails. I would call these reviews dubious in the manner they have appeared.
-----------------------------------------------------
Purchased some terrain on Feb 13th, received part of the order finally on 9th March. So that order alone took nearly a month to get to me. I wanted to be understanding and didn't email during this time as the banner on the store website says something about been a few days behind after time off so I left alone just expecting sooner or later my stuff would arrive.
Anyway I received part of the order on March 9th as mentioned and well expected I'd be refunded as that would make sense. No communication from battleground about the order been short or anything else.
So we get to March 18th and I decide to send an email. at this point I have received no acknowledgement from the store about the item missing or mention of a refund for missing item.
I send further emails on March 26th, April 3rd, Apr 6th and Apr 10th. Still received no acknowledgement of emails sent, part of the order missing or a refund.
I would take the advice of others and spend your cash elsewhere. Personally I will have to look at my options as to how to follow up with complaints else where and email gamesworkshop to mention that one of their stockists is behaving in this manner as clearly others have had issues getting refunds.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








