Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Bedfolk produce a range of quality products, but the other reason that they are my go to company for bedlinen, is that if you have a query, it’s possible to get a prompt response from a real person. A... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

An excellent British business with the finest quality and comfort by English craftsmanship. Superb duvet and pillowcase set in an ink blue hue. The thread count means it is so soft and cosy yet also... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Loved the idea of been able to order swatches of the different bedding. This made it so much easier to choose the bedding I wanted. Communication was prompt from the company as I had a few questions b... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I'm so impressed with this company. I purchased a linen bedding set, and the quality is second to none. It's super soft, and I really like the colour, too (sage). I had to contact customer service, an... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de artigos domésticos

Escrito pela empresa

Luxury comfort essentials to help you wind down well.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

252 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Bedding for me is an investment…

Bedding for me is an investment purchase and the Bedfolk products really are worth that bit more. They wash well and looked after last for years.

29 de dezembro de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Francesca

This is so good to hear and we appreciate the lovely feedback! Thank you!

Kindest wishes,

Ashley - Bedfolk Customer Care

Classificada 5 em 5 estrelas

Top company

Top company

16 de dezembro de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Bud

Thank you once again for your much appreciated feedback!

Kindest wishes,

Ashley - Bedfolk Customer Care

Classificada 5 em 5 estrelas

Absolutely a 5 star company

Absolutely a 5 star company. Excellent products from super soft linen bedding and fluffy towels to the fantastic, plant based detergent to wash them. I bought last minute Christmas gifts too this year and the wash bag and make up bag were very much appreciated by their recipients this morning. Customer service is excellent with messages replied to in less than a day. Would highly recommend.

25 de dezembro de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Elizabeth,

Wow! What a lovely, extremely kind review, and it means the world to us here at Bedfolk! Thank you for being such a wonderful customer!

Kindest wishes,

Ashley - Bedfolk Customer Care

Classificada 5 em 5 estrelas

Great

It was easy to choose from a wide variety of duvet covers that I was interested in with different colours to choose from as well - also looked at reviews before purchasing which were all positive.

11 de dezembro de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Amy

Thank you so much for your positive review - so glad it was a great experience for you!

Kindest wishes,

Ashley - Bedfolk Customer Care

Classificada 5 em 5 estrelas

Lovely products

Lovely products. They are pricy but very high quality - and delivery was speedy and hassle free, and used one of the better delivery companies too.

We’ve bought quite a bit from them now

15 de dezembro de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Chris

Thank you for your lovely feedback!

Kindest wishes,

Ashley - Bedfolk Customer Care

Classificada 5 em 5 estrelas

Lovely quality bedding

Lovely quality pillowcases. Soft and comfortable and the packaging was really lovely. Definitely will be purchasing some more.

15 de novembro de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Sarah

Thank you so much for your lovely review!

Kindest wishes,

Ashley - Bedfolk Customer Care

Classificada 5 em 5 estrelas

Postive buyer experience

Good experience, high quality products & delivered extremely quickly

27 de novembro de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi James

Thank you so much for your great feedback!

Kindest wishes, Ashley - Bedfolk Customer Care

Classificada 5 em 5 estrelas

Comfiest pillows

Comfiest pillows, speedy delivery and amazing customer service

3 de dezembro de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Thank you so much for your wonderful feedback!

Kindest wishes,

Ashley - Bedfolk Customer Care

Classificada 5 em 5 estrelas

Lovely selection of good quality products

Lovely selection of good quality products; easy to browse and check out, and delivery was fast. Often have great deals. I bought a duvet this time which was well packaged and is very cosy. Would love to see Bedfolk doing some wool duvets!

1 de novembro de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Thank you so much for your great review!

Kindest wishes,

Ashley - Bedfolk Customer Care

Classificada 5 em 5 estrelas

Quality sheets and excellent customer service…

I ordered a sheet that wasn't deep enough and had to exchange it.
I emailed Bedfolk and received clear instructions on how to exchange and then they sent me the correct sheet quickly.

15 de novembro de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Louis

Thank you so much for your lovely review. I'm glad we were able to help so efficiently and that you're happy with the high levels of service we offer.

Kindest wishes, Ashley - Bedfolk Customer Care

Classificada 5 em 5 estrelas

Crafted with excellence

Down pillow was superb quality, crafted with excellence. Delivery speedy with reponsive customer service. Bedfolk take pride in their bedding and I'll be returning for a duvet to match.

10 de novembro de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Sarah

Thank you so much for your great review!

Kindest wishes

Ashley - Bedfolk Customer Care

Classificada 5 em 5 estrelas

Absolutely love Bedfolk

Absolutely love Bedfolk, every product I have ordered whether Linen, relaxed cotton or Luxe cotton the quality is amazing and you can be happy knowing every night you climb into bed it’s like heaven. I would not buy from any other company. It is quite pricey but worth every penny

22 de novembro de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Lindsay

Thank you so much for such a lovely review!

Kindest wishes, Ashley - Bedfolk Customer Care

Classificada 5 em 5 estrelas

I love Bedfolk’s products!

I love Bedfolk’s products! Their linen sheets are excellent quality and I would 10/10 recommend.

11 de novembro de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Olivia,

Thank you so much for your lovely feedback!

Kindest wishes, Ashley - Bedfolk Customer Care

Classificada 5 em 5 estrelas

Lovely robe

Lovely robe, so soft and a great colour plus really speedy delivery

26 de outubro de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Thank you so much for your great feedback!

Kindest wishes, Ashley - Bedfolk Customer Care

Classificada 5 em 5 estrelas

Quality product.

Quality product that I'm really pleased with (Dream robe). Efficient delivery.

10 de novembro de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Jackie

Thank you so much for such a kind, positive review! We hope you continue to love your wonderful Bedfolk Dream Cotton Robe!

Kindest wishes, Ashley - Bedfolk Customer Care

Classificada 5 em 5 estrelas

Excellent

Excellent service. I ordered a couple of items in different orders (my fault) and each delivery was sorted in days. The refund for the other product was processed quickly without hassle or fuss. I love my new sheets and glad I made the decision to treat myself. I’m very comfy in my bed and the rust colour is beautiful.

5 de novembro de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Shaun

Thank you so much for such a lovely review! We're so pleased that you're happy with both the product and the service we provide.

Kindest wishes, Ashley - Bedfolk Customer Care

Classificada 2 em 5 estrelas

I bought the soft cotton duvet cover

I bought the soft cotton duvet cover, pillow cases and duvet in the light rose pink. Unfortunately after around 15 washes at 40c they all faded to a sort of pink/greige colour. Bit of a waste of money really!

1 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

This robe is just what I hoped it would…

This robe is just what I hoped it would be - good length, warm, lovely shawl collar - a garment I can wear in the mornings to do my home chores

30 de outubro de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Angela

What lovely feedback and we're so pleased the robe is just what you'd hoped for!

Kindest wishes, Ashley - Bedfolk Customer Care

Classificada 5 em 5 estrelas

Bedfolk responded to my query quickly…

Bedfolk responded to my query quickly and positively. I love the quilt we have bought and look forward to future purchases.

23 de outubro de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Kirsten

Thanks so much for leaving such lovely feedback! We're so pleased you love the quilt and are happy with the customer service!

Kindest wishes, Ashley - Bedfolk Customer Care

Classificada 5 em 5 estrelas

Great product and fantastic service

Great product and fantastic service. Their stuff seems really nice and so far the quality has held up.

Will buy again if they stand the test of time.

26 de outubro de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Jai,

Thank you so much for your great feedback! So glad you're pleased with the product, its quality, and the high levels of service.

Kindest wishes, Ashley - Bedfolk Customer Care

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais