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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Bedfolk produce a range of quality products, but the other reason that they are my go to company for bedlinen, is that if you have a query, it’s possible to get a prompt response from a real person. A... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

An excellent British business with the finest quality and comfort by English craftsmanship. Superb duvet and pillowcase set in an ink blue hue. The thread count means it is so soft and cosy yet also... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Loved the idea of been able to order swatches of the different bedding. This made it so much easier to choose the bedding I wanted. Communication was prompt from the company as I had a few questions b... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I'm so impressed with this company. I purchased a linen bedding set, and the quality is second to none. It's super soft, and I really like the colour, too (sage). I had to contact customer service, an... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de artigos domésticos

Escrito pela empresa

Luxury comfort essentials to help you wind down well.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

252 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Luxurious bed linen

Luxurious bed linen. Feel like I'm in a 5* hotel every night. Will buy more!

24 de outubro de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Amelia,

Your feedback is so complimentary and kind, and we're delighted! Thank you so much!

Kindest wishes, Ashley - Bedfolk Customer Care

Classificada 5 em 5 estrelas

Linen Bedding in Moss

Beautiful set of bedding - excellent quality, really pleased.

2 de outubro de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Jen

Thanks so much for your great feedback! We're so pleased that you love your Bedfolk bedding!

Kindest wishes, Ashley - Bedfolk Customer Care

Classificada 5 em 5 estrelas

Fantastic bedding

Fantastic bedding, great customer service .. I’m converted! … the bedding washed beautifully and looks great day after day . Soft to the touch - cool in summer.. warm in winter and so many colours !

14 de outubro de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Kate

Thank you so much for your lovely feedback!

Kindest wishes, Ashley - Bedfolk Customer Care

Classificada 3 em 5 estrelas

Linen duvet covers don’t “stick” to…

Linen duvet covers don’t “stick” to duvets so they constantly slip and bundle. If you move in your sleep and this would annoy you linen is not for you!!! The company is easy to communicate with and clear with delivery instructions. It’s a shame the product hasn’t worked for me and I’m leaving the review as warning to others!

10 de outubro de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Nicola

Thank you for your feedback.

We're glad you found it easy to communicate with us regarding this issue, but we're very sorry that this did not work for you. If you need any further assistance or need to speak to us about any of our products / need any product advice, please do not hesitate to get back in touch.

Kindest wishes, Ashley - Bedfolk Customer Care

Classificada 5 em 5 estrelas

Genuinely an excellent product

Genuinely an excellent product, best nights sleep ever. The quality is 2nd to none and so is the service, can not fault Bedfolk in any way.
Sue & Dave 4/10/24

4 de outubro de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi David,

Thank you so much for your wonderful review! It means so much to us that you have had such a positive experience and that the product has worked so well for you.

Kindest wishes, Ashley - Bedfolk Customer Care

Classificada 5 em 5 estrelas

A man who doesn't normally shop

As a man (we don't normally shop, as you know) I found this company friendly and easy to deal with; comms were excellent. The garment I bought for my wife took a bit longer to arrive than many other online purchases I've made (OK, I shop a bit). But when we opened the box the dressing gown was lovely and my wife delighted. Fabric was lighter-weight than I expected but the overall effect for the end-user is of a soft, cosseting garment, generously sized (as dressing gowns should be). I might even shop a bit more with this company ...

3 de outubro de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Robert

Thanks so much for your lovely review! We're so pleased that you have been happy with the product and the high levels of service we provide.

Kindest wishes, Ashley - Bedfolk Customer Care

Classificada 5 em 5 estrelas

The very best 💯

The very best 💯

Unmatched luxurious quality and first class customer service 24hr shipping. 💯

21 de setembro de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Zee,

Thanks so much for such lovely feedback!

Kindest wishes,

Ashley - Bedfolk Customer Care.

Classificada 5 em 5 estrelas

Excellent linen bedding

This company is exceptional . Prompt and efficient delivery. The linen bedding is outstanding. I previously bought my linen from another company . I will now be purchasing all my bedding from Bedfolk. The quality is fantastic and the colours are exactly what I was looking for.

13 de setembro de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Suzanne

Thank you so much for your lovely review! We really appreciate such positive feedback! Glad you're so delighted with your bedding and all things Bedfolk!

Kindest wishes, Ashley - Bedfolk Customer Care.

Classificada 5 em 5 estrelas

Gorgeous Bedfolk line…

Bedfolk linen bedding is very beautiful and feels very luxurious. The colours and the texture of the linen are lovely I wouldn’t buy any other brand.

9 de setembro de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi there,

Thank you so much for your lovely feedback!

Kindest wishes, Ashley - Bedfolk Customer Care

Classificada 5 em 5 estrelas

A lovely company to deal with

A lovely company to deal with. Ashley is really responsive, helpful and efficient. She's made the process of swapping my robe over to a different size and colour really simple. Can't wait to receive my new robe as the original was super soft and cosy. I'll definitely be back for more products from Bedfolk once we've finished our refurb as we'll need new bed linen.

9 de setembro de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Sarah,

Thank you so much for your wonderful review! We're so happy that you find our products, customer service, and shopping with us to be such a pleasant experience and we thank you so much for your support and very kind feedback!

Kindest wishes, Ashley - Bedfolk Customer Care

Classificada 5 em 5 estrelas

Excellent quality linen and customer experience

So pleased I bought my linen bedding from Bedfolk, I found the quality of the linen to be excellent and the speedy service and customer service outstanding A ++++

19 de agosto de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Sue

Thank you so much for your lovely feedback! We're so pleased that you love our linen so much and that you rate our customer service so highly!

Kindest wishes, Ashley - Bedfolk Customer Care

Classificada 5 em 5 estrelas

Great quality of bed linen and linen PJ…

Great quality of bed linen and linen PJ ( these are very stylish but still very comfy). Excellent and very responsive customer care support. Sizing information provided accurate and helpful.

23 de agosto de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi MC,

Thank you so much for your lovely feedback! We're so happy that you're pleased with both the product quality and customer service received.

Kindest wishes, Ashley - Bedfolk Customer Care

Classificada 5 em 5 estrelas

Repeat Customer Happiness

I’ve been using Bedfolk for nearly 4 years, the range and quality of their products is fantastic.
I love all the linen bedding, I particularly love the relaxed cotton products as the texture is cool and smooth.
Everything is delivered quickly in sustainable packaging, the customer service is great.
Have recently bought baby size items for the dogs (yes the are spoiled), travel quilts (baby quilts and pillows),
I love the muted colours and the fact they all compliment each other.
Have bought baby products as gifts and throws as gifts. A real gem of a company.
Thank you Bedfolk

My only issue is the fabric detergent and softener has stopped being sold! I loved it, wish you’d bring it back.

24 de agosto de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Sally,

Thank you so much for your lovely review! You are a long-time, super loyal customer and thought of very highly by everyone here at Bedfolk! Long may that continue and once again, we're so grateful to receive such fabulous feedback!

Kindest wishes, Ashley - Bedfolk Customer Care

Classificada 5 em 5 estrelas

Great service, fast delivery, 5 star product …

I’d browsed Bedfolk and found something similar to what I wanted, put it in my basket, but left it to consider if I should proceed with something which wasn’t a first choice, but shortly after this I received an email asking why I was hesitating, explained why and was directed to exactly what I was looking for. The service was great, delivery speedy, and product 5 star!

9 de agosto de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Ann,

This is a lovely review and we're so glad that you returned and have found the whole experience from product, to delivery, to service, so positive!

Thank you so much for your wonderful feedback!

Kindest wishes, Ashley - Bedfolk Customer Care

Classificada 5 em 5 estrelas

I was looking for a company with integrity and high morals

I was looking for a dressing gown for a gift. This one hit all the right notes,wonderful Turkish cotton,great design and colour range.
Generous sizing and beautifully boxed.
It was very well received, only need to mention that the sleeves are a tad long but can be cuffed back easily.
I will be exploring more from this range for certain,great service too.

10 de agosto de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Kate

This is a fantastic review and we're so grateful and pleased to hear such lovely feedback. Thank you!

Kindest wishes, Ashley - Bedfolk Customer Care

Classificada 5 em 5 estrelas

Beautiful products

I have bought the bed linen before and love the quality so I decided to buy the robes as well. The quality is excellent, and the fabric is so soft. I’m very pleased with my purchases.

26 de julho de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Linda,

Thank you so much for your lovely feedback. We're so pleased that you love everything you've bought from our wonderful collection!

Kindest wishes, Ashley - Bedfolk Customer Care

Classificada 5 em 5 estrelas

Good quality cosiness

I have bought items in the past from this company, they are very trustworthy and have always found good quality and cosiness, easy to order and very quick delivery

29 de julho de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Sharon

Thank you so much for your lovely review and loyal custom! We're so grateful for your wonderful feedback.

Kindest wishes, Ashley - Bedfolk Customer Care

Classificada 5 em 5 estrelas

Beautiful products

Beautiful products, gorgeously wrapped up too!

1 de agosto de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Eleana,

Thank you so much for such a lovely review!

Kindest wishes, Ashley - Bedfolk Customer Care.

Classificada 5 em 5 estrelas

Bedfolk Review

Excellent Customer Service and great quality beautiful products.

24 de julho de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Claire,

Thank you so much for your lovely review!

Kindest wishes, Ashley - Bedfolk Customer Care.

Classificada 5 em 5 estrelas

The best bedding for indulgent comfort

All my beds have Bedfolk linen, duvets and pillows. It’s The best bedding I have ever had abd the ordering process is easy and quick. Great company to buy from. Orders arrive quickly and products are even better than described. Essential bedding in my view. I would recommend.

20 de julho de 2024
Opinião espontânea
logótipo da Bedfolk

Resposta da Bedfolk

Hi Frank,

Thank you so much for your lovely review! We're delighted and so grateful for your kind words and high recommendation of our products and service.

Kindest wishes, Ashley - Bedfolk Customer Care

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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

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Leia mais sobre como processamos as opiniões na Trustpilot.

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