Visited the Gepps cross store needing a new mattress. Nick and his team were fantastic in helping me choose a mattress that suits me. They were accomodating and patient with me while trying out m... Ver mais
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Leia as opiniões dos outros
Great service, quality and delivery! Couldn't be happier with my silent night onyx and capri bed! Service was quick and easy and the bed is so sturdy.
Our $3000 mattress purchased less than 2 years ago has sagged on the sides and has a significant ridge in the middle. King size. Beds n dreams expect us to pay $200 transport costs to have it acces... Ver mais
BEWARE SOUTH MORANG STORE Bought the Onyx Medium mattress last week from Beds n Dreams South Morang. The in store model was comfortable and seemed suitable. The delivered model sags very badly and... Ver mais
Informações sobre a empresa
Escrito pela empresa
Beds n Dreams is an Australian-owned specialist bedding retailer with 15+ years in operation and over 30 retail showrooms across Australia. We specialise in exclusive sleep brands from around the world. All of our products all specifically chosen by us and exclusively available to Beds n Dreams. Our mattress and bedroom furniture ranges are selected for their highest quality materials and excellent craftsmanship to deliver an outstanding sleep experience for the best value. All of our products are then locally warehoused by us so that we can deliver our products to our customers with shortest possible delivery times.
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Terrible mattress and even worse…
Terrible mattress and even worse service. I will not walk through the door of Bed n Dreams osborne park ever again. Unscrupulous sales woman Marie took advantage of me. An elderly woman on her own I have landed up with a 15 inch thick mattress weighing 50 kg. I am am a small built lady in my late 60s My brother was horrified when he saw it and suggested I saw the legs off the bed as I will not be able to get into in a few years it so high. In addition Marie never told me the Bedside drawers and tallboy would arrive 4 months after the bed and giant mattress so I gave away my old ones and am now living out of plastic bags
Bad quality mattresses and service
Wanted to buy a firm mattress and came across beds n dreams in South Morang. What looked like a firm mattress in the showroom, was not at all firm when I received it. Just 2 weeks after using it I started having severe back ache every morning, went to the store and requested for an exchange but to no avail. I have lost my faith in them and do not recommend it at all. Plan to take them to court soon.
Stay away from bed n dreams Cranbourne store
I purchased a bed, tallboy, mattress and a pillow. I chose a mattress, which was firm. I was able to get it all in one deal. They gave me the wrong mattress that was cheaper than the one I paid for. In the invoice they wrote the cheaper mattress instead of the one I paid for. I wasn’t aware of the different model numbers but the one they did write down wasn’t the one I wanted. The tallboy was also already damaged before I received it. I have asked the manager for a refund and he is very rude. I recommend not purchasing anything from bed n dreams to anyone in the community.
Actually not bed n dreams. It is bed n nightmare.
Cranbourne Store
We bought a bed, side tables and a tall boy, when the furniture was delivered the delivery truck hit our electric fence button, they did not tell us this had happened, i only noticed it when i went out a couple of hours later. we have tried for months to get them to pay for the repairs that their delivery people have done and nothing has been done. Brenton the Manager is a liar, he kept promising that it is going through insurance and we have heard nothing. We have taken it further and hopefully it will actually cost them more than just fixing the problem when it happened. Out of principle i will never shop there again and i don't recommend any of my friends to shop there either
wow cannot believe that you cannot…
wow cannot believe that you cannot leave a zero stars because that is what this company deserves. bed has had a bed smell since day one now it is all mouldy and they say "it's the environment it's in" what a crock of poo completely renovated house with new carpets and windows open all the time!!! terrible customer service both m managers off today!! and an owner who doesn't seem to care about the customers who put money in his pocket. seem quite happy for you to sleep on one of there mouldy beds because it's too much trouble to get somebody to come and look at it as a matter of urgency. avoid this company at all costs.
Logan Store Thieves
Logan Store : the worst customer service every experienced and the 'New' owners have no scruples. Bought a Bedford my sons and had to wait to have it delivered as renovations were happening. In the meantime the Company went in to Receivership and new owners or administrators took over. Suddenly now my order has been 'lost' and no one can fine them bed. Apparently this is not their fault and no refund will be given.
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