The size guides were completely off and didn’t fit my proportions at all :( I ordered these dresses for a holiday I was going on and none of them fit. When I came back from the holiday, I went to retu... Ver mais
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The size guides were completely off and didn’t fit my proportions at all :( I ordered these dresses for a holiday I was going on and none of them fit. When I came back from the holiday, I went to retu... Ver mais
A empresa respondeu
You guys are amazing!! Received my new dress today when I went to post my return. It fits perfectly, I’m so happy I exchanged the first one. Your customer service and postage speed is phenomenal... Ver mais
A empresa respondeu
Enviaron el pedido (que era para regalar) muy tarde, mintiendo, ya que me decían que estaba enviado pero la compañía de reparto (CTT) me decía que no lo habían recibido. Por otra parte, como se pued... Ver mais
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I have never ordered from a company so efficient. Your customer service is outstanding! You fulfill your orders super quick and they arrive within a few days.. I would highly recommended your bouti... Ver mais
A empresa respondeu
Shop clothes online, dresses online and festival fashion. Express shipping, easy returns and Afterpay available. Australia's go-to online women's fashion store.
4178, Lytton, Austrália
Respondeu a 90% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Beginning Boutique really cares about the customers and values your business. They are always willing to make sure the customer feels appreciated. They have the cutest dresses and my daughter and friends love it online and in person!

Resposta da Beginning Boutique
Honestly the best part about this company is the customer service. They answered me within hours of every question I had. Unfortunately my daughter ordered something that wasnt right for her (happens when you buy online) but this company was so quick to help me with every issue I had. I will be 100 percent ordering from them again for prom and other school dances. The dresses are all stunning, packaged well and came on time. But whats important to me is their customer service. They are amazing and literally fix every single issue. Fast to respond and just lovely. I will be a lifetime customer TRUSTTT. Thank you again
-Shannon S

Resposta da Beginning Boutique
Total scam. Placed an order for second day air, package never arrived. Then they sent a photo of where it was which wasn't my porch. Refusing to give my money back. Do not order from this company!

Resposta da Beginning Boutique
Do NOT buy!!!!! Absolutely horrible quality. The dress came missing numerous sequins, hem and seams sewed crookedly. It's a MESS. AWFUL.

Resposta da Beginning Boutique
Chantal provided such great customer service, even over the most recent long weekend. Her response was quick and helpful. Very appreciative!
Be careful when ordering from this site. They only have a 14-day return window and they charge you a $13.95 restocking fee per order unless you reach out to them and ask to consolidate returns. If you are ordering a dress for an occasion you will not have a big window to do returns. They also only accept returns USPS so you have to go to an actual Post Office. The quality is ok, but not worth the price and the short return window and even as a new customer they would not budge. I won't let my daughter order from there again.

Resposta da Beginning Boutique
i brought three different items from here same size and all the sizes were way off. I got this yellow off the shoulder sheer top and it doesnt even stay down... i got a size 18 mini dress and it doesn't cover my bottom but Im also 5'7 so that doesn't help. Than i ordered these jeans and they were so big. First and last time ordering from these guys

Resposta da Beginning Boutique
I ordered a dress nearly a month ago and it still has not shipped. The seller answered my first email saying it would soon ship. When I tried to contact again, multiple times, they have ignored me. I had also paid an extra $25 for expedited shipping, which obviously did not happen. Do not order from this boutique! Very much like a scam!
Thank you for your reply. It’s unfortunate that you never replied until I posted a review. My order is number 10042. I have sent this order number info to the email you provided several times already with no response. Then I received one email response and you then asked for me to email a screenshot of my order, which I sent. Since then no response from Beginning Boutique.
At this point I want order number 10042 cancelled and refunded as the event I needed this dress for has already passed.
The total was $114.99 so I would appreciate a refund.
Maybe you need a new customer service team.

Resposta da Beginning Boutique
Long shipping times despite what website says. Ordered dress on 9/7 and still haven't received it - so much for homecoming....

Resposta da Beginning Boutique
Amazing customer service! I accidentally put in the wrong address and was worried I wouldn’t get my dress in time. Even though it was the middle of the night in Australia, Tash answered the phone right away, was so kind and helpful, and arranged to have my order re-shipped overnight from California. Thanks to her, my dress arrived on time. We were thrilled when it came—it was adorable, great quality, and exactly what I needed. Truly one of the best online shopping experiences I’ve had—I highly recommend Beginning Boutique!

Resposta da Beginning Boutique
So helpful, lovely, and very accomodating! Will definitely be coming back

Resposta da Beginning Boutique
I haven’t received my order yet, but the online customer service I received when I accidentally ordered the wrong product was phenomenal. My issue was solved within minutes and the order I meant to place was sent out the same day (I ordered at 4:30pm). Thank you Rosie!

Resposta da Beginning Boutique
Beautiful dress. Unfortunately my daughter is in between sizes and we just couldn’t make the dress work. Customer service was wonderful, quick responses to my queries from the team. Refund was in my account quickly and without fuss.

Resposta da Beginning Boutique
Outstanding customer service …. thank you x

Resposta da Beginning Boutique
I had an amazing customer service experience after one of my parcels got sent to the wrong address! They contacted the delivery company for me and got them to go to the address it was sent to and when they couldn’t find it gave me the option of resending or store credit! I was so grateful that they were so nice about it.

Resposta da Beginning Boutique
the most sweetest people, package came so fast. SHOPP FROM BEGINNING BOUTIQUE!!!

Resposta da Beginning Boutique
It was pretty amazing I loved all of their clothes and if you want some chic clothes that is definitley your shop. No question about that.

Resposta da Beginning Boutique
I have shopped at beginning boutique multiple times and i’ve always had the best experience. Shipping is fast, quality is good, pricing is affordable and sizing is always consistent amongst fabrics and styles. From now on all my denim will be purchased from beginning boutique. AMAZED

Resposta da Beginning Boutique
Benji was very helpful over the phone. Resolved my issue and love that Beginning Boutique have a contact number and actually answer ! Great customer service.

Resposta da Beginning Boutique
Incredible customer service, fabulous communication. I messaged the Botique about a their tumbler and got a response and willingness to help immediately. In the past I Ordered several Pretty dresses for my daughter. All quality and all looked beautiful on her. This Botique has many options for any occasion. Fun, quality accessories such as their bubblegum tumbler. It’s nice to purchase from a company that exudes kindness and has integrity.

Resposta da Beginning Boutique
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