Bellapierre Cosmetics Opiniões 

369
•
TrustScore: 1.5 em 5

1,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Like many who have written their reviews, I also fell into the trap of an unscrupulous saleswoman named Vanessa Rosario Díaz. Today, out of curiosity, I went to the official website of BellaPierre and... Ver mais

Classificada 1 em 5 estrelas

Bella Pierra Costa Maya my wife agreed to about $7000. of purchases that were to be shipped. They charged over $18000. on multiple transactions some of which she did not even sign. On another post Bel... Ver mais

Classificada 1 em 5 estrelas

SCAM!! BEWARE! I was scammed by this store in Costa Maya. The clerk offered a "free" red light therapy, collected my information, and proceeded to charge my card for $9500 without permission. She ope... Ver mais

Classificada 1 em 5 estrelas

This was not a voluntary purchase made after calmly reviewing terms and pricing. I experienced significant pressure during the sales process. After the initial sales presentation, the owner became i... Ver mais

Informações sobre a empresa

  1. Loja de cosméticos

Informação fornecida por diversas fontes externas

Introducing Bellapierre Cosmetics! Purity, Variety, Simplicity, and Quality. From 100% percent minerals to more mainstream and accessible, our products are still made with naturally derived ingredients of organic Make-up and Skin.


Informações de contacto

1,3

Muito mau

TrustScore: 1.5 em 5

369 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Todas as opiniões

(369)

4 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Love your products

Love your products. What an awesome surprise to get one free mineral powder with this order. Easy online ordering and fast delivery.
Thank you Bella Pierre

3 de maio de 2021
Classificada 5 em 5 estrelas

Brilliant service and product

Brilliant service. Have used Bellapierre eye primer (and concealer) for nearly 10 years, so glad it's available for purchase online, as my purchase store closed down. Super fast delivery and product as brilliant as ever. Thank you!

26 de abril de 2021
Classificada 5 em 5 estrelas

I Love This Lipstick

My order was promptly filled. I really like the product. Goes on and stays on, through drinking coffee and more and it doesn't come off on the coffee cup. Yes, you have to wait to close your lips after applying, but I do that and it works perfectly. This is my second order of Antique Pink and I love it. I bought my first one at the Bellapierre store in Playa del Carmen and now I have my second one, ordered online. (And, this lipstick doesn't come off on my mask... Makes me feel good in the pandemic.)

11 de março de 2021
Classificada 1 em 5 estrelas

I have made my order on 1.02.2021 and I…

I have made my order on 1.02.2021 and I still havent received it. Its very difficult to give you a good rate.
Although it may be the fault of the transport, but I´m without my goods and disappointed.
Soon I start to feel like I want my money back.

4 de março de 2021
logótipo da Bellapierre Cosmetics

Resposta da Bellapierre Cosmetics

Dear Ingrid,

We are very sorry you didn't have satisfactory experience with us. Due to Brexit, the deliveries take much longer than usual, as now all the goods must go through customs clearance process.
Our sincere apologies for this inconvinience. We have contacted a courier company to find out the status of your order.

Please get in touch with our Customer Service team and they will be happy to help you further:
sales@bellapierre.eu

Bellapierre Cosmetics Team

Classificada 1 em 5 estrelas

The Kukai brush was purchased a few…

The Kukai brush was purchased a few years back from House of Fraser,the adviser said the brush has a life time guarantee, basically if the brush became faulty then I could change it with no receipt, this wasnt the case as I was told that no such guarantee was in place, I will never buy from them again however I had to buy another brush due to the company allowing 30% discount. I am saddened that I Purchased an item only to be told that their exchange policy isn’t in place or ever was!

17 de fevereiro de 2021
logótipo da Bellapierre Cosmetics

Resposta da Bellapierre Cosmetics

Dear Shirley,

Thank you for your review. We are very sorry to hear that you had a bad experience.

Unfortunately, as you have purchased Kabuki brush initially not from our website, but from the re-seller House of Fraser, we believe this review should be addressed to them directly.

As a manufacturer, we do not provide a lifetime guarantee to any of our products, but distributors potentially could give their clients this benefit, if it is in their policy. As you had been explained over the phone, we do not have power over what sales advisors of our re-sellers can tell you or promise you, unfortunately. The only thing we can do is to apologize on their behalf.

Please, rest assured, we will always provide you best customer care and we will be more than happy to assist you in the future if you wish to place your order directly with us. :)

Thank you,

Bellapierre Cosmetics Team

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