Your sales lady was extremely helpful as myself and my wife are both disabled and the lady was so patient and helpful. Your delivery men were also very helpful by phoning us before they arrived and... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoKittybrewster Retail Park, Bedford Road, AB24 3LJ Aberdeen, Aberdeenshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We were given time to browse without feeling pressured into buying. We were told about the special offers and left to choose our bed before we then approached staff for further info. It was a relaxe... Ver mais
A empresa respondeu
From the moment we entered the store Kadri was polite helpful & very knowledgeable. No pressurised sales just genuinely seeking best bed for our needs & price range. The delivery team were excellent... Ver mais
A empresa respondeu
First class service. The showroom has so many mattresses to try in all price ranges with knowledgeable, helpful and enthusiastic staff available to guide me through the options. Delivery exactly on t... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Aberdeen Kittybrewster Retail Park
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Kittybrewster Retail Park, Bedford Road, AB24 3LJ, Aberdeen, Aberdeenshire, Reino Unido
4,8
Excelente
127 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Went in to get a mattress and was shown…
Went in to get a mattress and was shown the one's I liked and I tried out the bed machine which was great service was excellent
23 de janeiro de 2026
Resposta da Bensons For Beds - Aberdeen Kittybrewster Retail Park
We're so glad you enjoyed your mattress selection experience and that the bed machine and our service were excellent! Thank you for sharing your positive feedback.
Wonderful staff, wonderful experience.
Wayne was super helpful with our purchase and, I must say, he has such a pleasant personality.
Also, there were various options with prices that you would not need to break the bank for.
18 de janeiro de 2026
Opinião espontânea
Resposta da Bensons For Beds - Aberdeen Kittybrewster Retail Park
We appreciate you taking the time to share your positive experience! We're happy to hear that our team member was helpful with your purchase and that you found affordable options.
Great service
Was greeted by Scott and couldn’t have asked for a better advisor. Scott helped us choose the bed and mattress and went an extra mile ensuring we were satisfied with the services. Daisy was very helpful and friendly, made the whole process very easy. Both are great asset to Bensons.
10 de janeiro de 2026
Opinião espontânea
Resposta da Bensons For Beds - Aberdeen Kittybrewster Retail Park
We’re thrilled to hear Scott and Daisy made your experience so positive and went the extra mile to help you find the perfect bed and mattress. They’ll be delighted to receive your kind words! Thank you for your positive review – Lauryn at Customer Care 💜
Mr Wayne is a great sales man!!!
Mr Wayne is a great sales man. Funny and pleasing character.
12 de janeiro de 2026
Resposta da Bensons For Beds - Aberdeen Kittybrewster Retail Park
We’re so glad Wayne made your experience enjoyable with his helpfulness and great character – sounds like a fantastic visit! 💜 Thank you for your positive review - Lauryn at Customer Care
Resposta da Bensons For Beds - Aberdeen Kittybrewster Retail Park
We really appreciate your feedback! Friendly service is what we aim for every time.
Until next time, take care,
Megan at Customer Care!
Resposta da Bensons For Beds - Aberdeen Kittybrewster Retail Park
Thank you for the 5 stars Wayne! We’re so glad you had an amazing experience – that’s exactly what we aim for!
We hope to welcome you back soon!
Megan at Customer Care
Friendly and informative
The salesman was very patient and informative. This put us at ease and felt that we had made the right decision without being pressured to do so. Over all a great service.
26 de dezembro de 2025
Resposta da Bensons For Beds - Aberdeen Kittybrewster Retail Park
Thank you for your feedback Mr Bruce! We’re so pleased our salesperson’s patience and knowledge helped you feel confident and comfortable with your decision. Great to hear you enjoyed the overall experience!
Don’t be a stranger! We would love to see you again in the future, Megan at Customer Care
I had a wonderful experience at Bensons…
I had a wonderful experience at Bensons for Beds. This was the first time purchasing a mattress for myself and I had no idea where to start. The salesperson who helped me, Scott, was amazing! He showed me mattresses that suited my exact comfort and budget needs. I walked away feeling incredibly satisfied and grateful for my purchase. Thank you Scott for your help!
30 de dezembro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Aberdeen Kittybrewster Retail Park
We're happy to hear about your wonderful experience purchasing a mattress. It's great to know that our salesperson was amazing and showed you mattresses that suited your comfort and budget needs. Thank you for your positive review – Lauryn at Customer Care 💜
Great choice with very friendly helpful…
Great choice with very friendly helpful staff
30 de dezembro de 2025
Resposta da Bensons For Beds - Aberdeen Kittybrewster Retail Park
We’re so glad you found plenty of choice and friendly, helpful service – that’s what we love to hear! Thank you for your positive review – Lauryn at Customer Care 💜
Tempur memory foam mattress
Nina took very good care of me and assured me everything was processed and ready to go. She went out of her way to make sure I got the best deal possible! Highly recommend!
26 de dezembro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Aberdeen Kittybrewster Retail Park
Thank you for sharing your experience! We’re delighted to hear Nina went above and beyond to ensure everything was processed smoothly and that you received the best deal. Thank you for your positive review – Lauryn at Customer Care 💜
Staff had time and patience to explain…
Staff had time and patience to explain the item that one is planning to purchace
3 de dezembro de 2025
Resposta da Bensons For Beds - Aberdeen Kittybrewster Retail Park
We appreciate you sharing your feedback. We are happy to hear that our staff had the time and patience to explain the item to you!
– Thank you, Jess- Team Bensons
Purchasing matrass
Staff approached and identified our needs,then she explained our options and left us to browse.When we selected our choice from a great selection of matrasses she was extremely helpful
3 de dezembro de 2025
Resposta da Bensons For Beds - Aberdeen Kittybrewster Retail Park
We're happy to hear that our staff identified your needs and explained your options. We're also glad you found our selection helpful. Thank you for your feedback. Michael @ Team Bensons
Resposta da Bensons For Beds - Aberdeen Kittybrewster Retail Park
We're happy to hear that you found our team member to be attentive. We appreciate your positive feedback very much.
– Thank you, Jess- Team Bensons
Daisy who served us was really helpful
Daisy who served us was really helpful. She showed us lots of beds and mattresses, explaining all about them. She didn’t rush us into buying but left us to browse and decide what suited us best. She was really helpful and patient.
27 de novembro de 2025
Resposta da Bensons For Beds - Aberdeen Kittybrewster Retail Park
We're happy to hear that you found our team member helpful during your visit. We appreciate your positive feedback regarding the assistance and the browsing experience you had in selecting the right bed and mattress for your needs.
Friendly staff & well informed
Friendly staff, well informed of the product and how to maintain it and get the best value, didn't feel under pressure to buy, enjoyable experience.
29 de novembro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Aberdeen Kittybrewster Retail Park
We're glad you enjoyed your experience. It's great to hear that our team was friendly, helpful, and provided a no-pressure environment. We appreciate your feedback!
Helpful service
Kadri was extremely helpful and knowledgeable. She found a mattress for me which was affordable and good quality.
19 de novembro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Aberdeen Kittybrewster Retail Park
We're happy to hear that you received such helpful and knowledgeable assistance! It's great that we could find you an affordable, quality mattress.
Sleep well,
Megan at Customer Care
The workers are good in help in…
The workers are good in help in explaining what will be best in the bed softness for my back which is sensitive
13 de novembro de 2025
Resposta da Bensons For Beds - Aberdeen Kittybrewster Retail Park
We're happy to hear that our workers helped explain the best bed softness for your sensitive back. We appreciate you taking the time to share your positive experience!
Thanks for choosing us—we’re grateful!
Megan at Customer Care
Resposta da Bensons For Beds - Aberdeen Kittybrewster Retail Park
Thanks so much for your review! We're thrilled to hear you received great and good service — that’s exactly what we aim for. We appreciate your support and hope to see you again soon!
Kind regards,
Megan
Customer Care Team
The service was excellent from…
The service was excellent from beginning to end. From looking at what bed we needed and ordering it.
Then the men that came to assemble it were polite and very organised. Got the job done in quick time. They cleaned up afterwards and took all the excess rubbish away. Very professional
20 de outubro de 2025
Resposta da Bensons For Beds - Aberdeen Kittybrewster Retail Park
We appreciate you sharing your positive experience! We're happy to hear that you found the service excellent from start to finish. Hope to see you again in the future, Megan at Customer Care
Aftersales service rubbish
Sale and delivery fine but on constructing bed (we didn't pay £95 for something we can do ourselves!) we found 2 vital parts missing which stabilised base so couldn't safely use bed. Customer service adamant they were 'replacement' parts required and couldn't deliver for at least 7 days! After sleeping on an airbed for 5 nights we had been sooooo looking forward to a proper bed! Even speaking to shop next day didn't help as 'nothing to do with them but suppliers' and won't give me details of supplier to chase myself.
8 de outubro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Aberdeen Kittybrewster Retail Park
We regret to hear about the missing parts and the delay you experienced. We know how frustrating it is when you can't use your new bed right away, especially after sleeping on an airbed. We'll look into this issue internally to prevent this from happening again. Thank you for your feedback,
Megan at Customer Care
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.