The lady (Fiona) that dealt with us was most pleasant . No rush & took us to several different display mattresses for us to compare etc. To older people as myself this was excellent
Localização
Alterar localizaçãoUnit 2a Launton Road Retail Park, Launton Road, OX26 4JQ Bicester, Oxfordshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I’m very please with my overall experience with Bensons for Beds. The quality of beds is actually amazing. The staff is very friendly and made my experience one to remember. Even particularly made my... Ver mais
A empresa respondeu
Great customer service! Fiona was very helpful, kind, and made the whole experience pleasant. I’m really happy with the service I received and can’t wait for my beds and mattresses to arrive.
A empresa respondeu
Parts were missing. You responded well to that issue ( which should not have happened ). We were lucky that the delivery was early in the day. Your delivery team ( using "mymobileworkers" software... Ver mais
Informações sobre a empresa
Sobre Bensons For Beds - Bicester
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 2a Launton Road Retail Park, Launton Road, OX26 4JQ, Bicester, Oxfordshire, Reino Unido
- 1869243267
4,7
Excelente
202 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Helpful staff
Very helpful staff who showed us all the options and helped us come to a decision. Lots of different options at different price points. The mattress machine that showed us the different levels of firmness was great.
21 de maio de 2025
Resposta da Bensons For Beds - Bicester
We appreciate you taking the time to leave us this positive feedback! We're happy to hear that our staff were helpful in guiding you through our wide selection and that you found the mattress testing machine useful. Thank you, Megan at Customer Care
Excellent service
Fiona was extremely helpful and knowledgeable. An excellent range of beds and mattresses were available to try at Bicester.
20 de maio de 2025
Resposta da Bensons For Beds - Bicester
We're happy to hear that you found the staff member helpful and knowledgeable. We're also glad you enjoyed the excellent range of beds and mattresses available. Thanks for your feedback. Take care, Megan at Customer Care
Went through all different mattresses…
Went through all different mattresses with my dad until he picked the right one and showed patience with him
16 de maio de 2025
Resposta da Bensons For Beds - Bicester
We're so glad to hear that your dad found the perfect mattress with our help! We pride ourselves on providing a patient and personalized shopping experience for all of our customers. Thank you for choosing us!
Our visit was professionally handled
Our visit was professionally handled, and were given excellent service and choices to make our purchase
16 de maio de 2025
Opinião espontânea
Resposta da Bensons For Beds - Bicester
Thank you for your kind words! We are thrilled that you had a positive experience at our business and that our team provided you with exceptional service and choices. We look forward to seeing you again soon! #HappyCustomers #ExcellentService
Resposta da Bensons For Beds - Bicester
Thank you for your kind words! Our team at [Business Name] strives to provide excellent customer service. We're happy to hear that we were able to assist you. We look forward to serving you again in the future.
Helpful and polite
15 de maio de 2025
Resposta da Bensons For Beds - Bicester
Thank you for your kind words! Providing exceptional customer service is our top priority. We are happy to know that our team was able to assist you in a helpful and polite manner. We appreciate your feedback and look forward to serving you again in the future.
Resposta da Bensons For Beds - Bicester
Thank you so much for your kind review! Our team strives to provide a friendly and knowledgeable experience for all of our customers without being pushy. We appreciate your support!
Sleep well, Team Bensons💜
Very helpful
Very helpful, Staff were very welcoming, although arrived at a busy time, and there was only two people working, still got seen and helped,and made my purchase quite simple and easy to understand and complete
24 de abril de 2025
Resposta da Bensons For Beds - Bicester
Thank you for taking the time to share your experience with us! We are so glad to hear that our staff was able to assist you despite a busy time. We strive to make every purchase easy and understandable. We appreciate your business and look forward to helping you again in the future. Sleep well, Team Bensons💜
Friendly, helpful with excellent knowledge
Fiona was extremely knowledgeable and professional. I discussed with her what I had in mind. Fiona responded - expertly guiding me towards mattresses that suited my requirements. This led to a very effective experience and purchase.
12 de abril de 2025
Opinião espontânea
Resposta da Bensons For Beds - Bicester
Thank you so much for taking the time to leave us a review! We are thrilled to hear that Fiona's expertise helped guide you towards the perfect mattress. Providing our customers with a seamless and effective shopping experience is always our top priority. We appreciate your business and hope you enjoy your new purchase!
Excellent staff and great oriduct.
Excellent staff, Julia made buying my bed a great experience, got tested for what mattress would suit me best.
Ordered, and delivery went smoothly. I was kept informed on delivery process and the delivery team of Cam & Barry did a excellent job, talked me through how to look after bed, took away packaging. Very friendly and speedy.
9 de abril de 2025
Opinião espontânea
Resposta da Bensons For Beds - Bicester
Thank you so much for your kind words! We are thrilled to hear that Julia and our delivery team provided you with an excellent experience. We strive to make sure our customers are informed and well-taken care of throughout the entire process. Enjoy your new bed! #customerlove #happycustomers
Good and professional services
Today is the first time we visited the Benson shop in Bicester, Fiona provides excellent and professional customer service to us, and we will definitely come back to shop again
31 de março de 2025
Opinião espontânea
Resposta da Bensons For Beds - Bicester
We're happy to hear that you had such a positive experience at our Bicester shop! We appreciate your kind words regarding the excellent service you received, and we look forward to your next visit. Take care, Megan at Customer Care
The customer service lady was very…
The customer service lady was very friendly helpful when we asked about each bed did not rush us, made it a great experience all round would definitely go back again.
23 de março de 2025
Resposta da Bensons For Beds - Bicester
We're happy to hear that our team member provided friendly and helpful service without rushing you. We appreciate your feedback and are glad you had a great experience! Take care, Megan at Customer Care
The whole experience has been Fab
The whole experience has been fantastic, from dealing with Fiona in the Bicester store who was an absolute bloody star, right up our friendly, happy delivery guys!
27 de março de 2025
Opinião espontânea
Resposta da Bensons For Beds - Bicester
We're happy to hear that you had such a fantastic experience! It's great to know that our team members made your experience so positive. Thank you for your wonderful feedback, Megan at Customer Care
Very helpful sales assistant.
22 de março de 2025
Resposta da Bensons For Beds - Bicester
We're glad you found our sales assistant helpful. We appreciate your positive feedback, Megan at Customer Care
Resposta da Bensons For Beds - Bicester
We appreciate you sharing your positive experience! We are so glad our staff was friendly, knowledgeable, and helpful to you. Thank you, Megan at Customer care
Resposta da Bensons For Beds - Bicester
We appreciate your positive feedback regarding our staff's performance; we hope to see you again in the future, Megan at Customer Care
Great shopping experience
Staff were very helpful but not pushy. Julie especially was very patient with going through options with me. Thoroughly happy with purchasing at the Bicester store. Great selection of beds to look at and try and brilliant customer service.
4 de março de 2025
Resposta da Bensons For Beds - Bicester
We're happy to hear that you received helpful, patient service while exploring our wide selection of beds. We appreciate your positive feedback on your Bicester store purchase and experience! Take care, Megan at Customer Care
Very Comfy Beds and Great Customer Service
From start to finish the service at Bensons has been exceptional and their customer service from in branch to delivery drivers has been excellent and I would have no problem in recommending them.
6 de fevereiro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Bicester
Thank you, much appreciated.
Great service at Bensons Bicester…
Just bought a super king mattress from the Bicester branch. Very competitive pricing and was very impressed with Fiona who dealt with us. No pushy sales jabber, just plenty of information and guidance with time given for us to try out and discuss without any hassle. Highly recommended if you’re in the market for a new bed.
31 de janeiro de 2025
Resposta da Bensons For Beds - Bicester
We're happy to hear you found a super king mattress at a competitive price in our Bicester branch. We appreciate your positive feedback regarding the informative guidance you received. It's great to know you felt comfortable taking your time to explore options.
Take care, Megan at Customer Care
We had a very nice lady named Fiona who…
We had a very nice lady named Fiona who gave us her full advice and attention to which mattress would be best for us. We were able to try them while in shop.
16 de janeiro de 2025
Resposta da Bensons For Beds - Bicester
We appreciate you sharing your experience. It's great to know that you received helpful advice and attention in selecting the best mattress for your needs while trying them in our shop.
Take care,
Megan at Customer Care
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.