Bensons For Beds - Brighton Opiniões 

152
•
TrustScore: 5 em 5

4,8

Pelham Terrace, BN2 Brighton and Hove, England, GB

•

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Early days but hopeful. I visited the Bensons store in Brighton store on three occassions with the aim of purchasing a new mattress. My first visits were okay but not very productive. On the third vi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’m so grateful for the service we received from Benson for Beds instore with Ade at the Brighton store. Ade was world class, very professional and knowledgeable. We came in knowing we needed a new ma... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very good customer service No pressure to buy Allowed to browse at leisure and try beds Customer advisor very knowledgeable helpful and patient Went the extra mile to help us get the best m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Brought a mattress from Benson’s after looking at other stores. We visited the Brighton store and the individual was very polite and one thing that was very much appreciated was the fact that he sho... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de mobília para quartos
  2. também em
  3. Loja de camas
  4. Loja de colchões
  5. Loja de roupas de cama

Sobre Bensons For Beds - Brighton

Escrito pela empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informações de contacto

  • Pelham Terrace, BN2, Brighton and Hove, England, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

152 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(152)

26 554 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

The service we received from the shop…

The service we received from the shop staff was excellent. He was great in helping up choose the right type of bed for us, and was very helpful in helping us to bring our delivery date forward when we requested a change

The team that delivered our bed were polite and very efficient. I was very happy with their performance. Well done to Bensons for Beds.

2 de fevereiro de 2026
logótipo da Bensons For Beds - Brighton

Resposta da Bensons For Beds - Brighton

We're happy to hear the shop staff provided excellent service and helped you choose the right bed. It's great they were helpful in adjusting your delivery date. We're also glad the delivery team was polite and efficient. Thank you for your positive feedback!

Classificada 4 em 5 estrelas

Prompt delivery good value for money

Friendly staff, and I didn't have to wait too lo long like other large chains. The sofa itself was packed with a minimal amount of material which is great for the environment. The sofa is fairly comfortable but not the best. I like how you can use it together or apart, so versatile. Overall a good experience. Thank you benson for beds, and the team at brighton

29 de janeiro de 2026
logótipo da Bensons For Beds - Brighton

Resposta da Bensons For Beds - Brighton

Thanks so much for the lovely review Mary! 😊 We’re really glad to hear the Brighton team looked after you and kept things moving without the long waits you’d expect elsewhere. Great to know the sofa’s eco‑friendly packaging and versatility hit the mark too! We hope you enjoy it — and thanks again from all of us at Bensons for Beds,
Megan at Customer Care💜

Classificada 5 em 5 estrelas

Great variety

Great variety, great knowledge of mattresses, excellent price

25 de janeiro de 2026
logótipo da Bensons For Beds - Brighton

Resposta da Bensons For Beds - Brighton

We're delighted you found a great variety of mattresses at an excellent price, and our knowledge was helpful. Thank you for your positive feedback!

Classificada 5 em 5 estrelas

Great service in store

Great service in store. Didn't feel pressured to buy.

25 de janeiro de 2026
logótipo da Bensons For Beds - Brighton

Resposta da Bensons For Beds - Brighton

We're happy you felt at ease in our store. It's great to hear you received excellent service without feeling any pressure. Thanks!

Classificada 5 em 5 estrelas

Great experience from start to finish

Great experience from start to finish, Nisk & Ryan in the Brighton branch were very helpful with my decision of a new mattress. Both delivery drivers were lovely and polite

14 de janeiro de 2026
logótipo da Bensons For Beds - Brighton

Resposta da Bensons For Beds - Brighton

We're happy to hear you had a great experience! It's wonderful that the team in Brighton were so helpful with your mattress decision and that the delivery drivers were lovely.

Classificada 5 em 5 estrelas

Friendly and expert advice

Manisha greeted me on arrival and from our brief conversation was able to show me about 6 different mattresses which would suit my preferences
I just fell in love with the gel one
Next she showed me the bed frames and headboards and when she noticed my difficulties in pulling up the ottoman beds she showed me an electric powered one, which although being expensive, I reckon it will be a godsend for me in the future
Thank you so much Manisha and thanks too to Iqbal who processed the order

17 de janeiro de 2026
logótipo da Bensons For Beds - Brighton

Resposta da Bensons For Beds - Brighton

We're happy to hear that you found the perfect mattress and bed frame to suit your needs. We appreciate you mentioning the assistance you received while shopping with us. Thank you for your positive feedback.

Classificada 5 em 5 estrelas

Great all round service

Pleasant visit to store. Staff attentive and knowledgeable. Quick delivery time. Delivery staff very helpful in getting mattress to first floor.

17 de janeiro de 2026
logótipo da Bensons For Beds - Brighton

Resposta da Bensons For Beds - Brighton

We're happy to hear that you had a pleasant visit and found our staff attentive and knowledgeable. We appreciate your positive feedback regarding our quick delivery and helpful delivery staff.

Classificada 5 em 5 estrelas

good customer service

good customer service, not pressurized, I spent several hours in the store rolling around on the beds having found even the same categories of firmness differ substantially from different manufacturers and I was left alone to make my decision as to what I wanted. So thank you Nick, you answered all my questions and for letting me "test drive " the beds, Lol

16 de janeiro de 2026
logótipo da Bensons For Beds - Brighton

Resposta da Bensons For Beds - Brighton

We're glad you enjoyed your experience. It's great to hear that you felt comfortable taking your time to find the perfect bed. We appreciate your acknowledgment of the customer service provided. Thank you for your feedback!

Classificada 5 em 5 estrelas

Well, run with excellent staff and very professional after sales follow up.

I went to the Brighton store. A good display of bed options. The staffe member (Ryan), was personable and knowledgeable. I’d say he was the reason we decided to make the purchase.

12 de janeiro de 2026
logótipo da Bensons For Beds - Brighton

Resposta da Bensons For Beds - Brighton

We're happy to hear about your positive experience at the Brighton store. We appreciate your feedback regarding the helpful and personable assistance you received, which influenced your purchase decision.

Classificada 4 em 5 estrelas

Helpful

Helpful, friendly staff, especially Iqbal, good deals, variety of products in store to test before purchase

4 de janeiro de 2026
logótipo da Bensons For Beds - Brighton

Resposta da Bensons For Beds - Brighton

Thank you for your feedback! We’re thrilled to hear that you found our staff helpful and friendly, and we’ll make sure to pass on your kind words to Iqbal. It’s great to know you enjoyed the variety of products available to try in-store and found some great deals.

We really appreciate you choosing us and hope you love your new purchase! If there’s anything else we can assist you with, please don’t hesitate to get in touch.

Best Wishes,
Megan
Social Media Team
Bensons for Beds

Classificada 5 em 5 estrelas

Excellent staff and store. 5 stars.

We have bought our previous two Sealy beds from Bensons at Lyons Farm, Worthing and have always been very pleased with the service and helpfulness of the salesmen. However, that store has closed, so I found the Bensons store at Lewes Road on Google. Although in a busy part of Brighton, it was very easy to reach from the A27 and also had a car park for customers. Having got a broken back and broken hip, my mobility is compromised but, with crutches and my husband’s help, walked 20yards to the entrance. Immediately struck by the large shop and its display of beds. We were greeted by Iqbal and he very kindly made sure we were comfortable and took our coats and enquired as to what we were interested in. We told him that we like Sealy beds, as they suit us both with back problems. I explained I need a pillow under my knees and two pillows to support my head and neck. Iqbal guided us over to look at three Sealy beds to try. One firm and two medium. He also explained the sale prices and the mattress and divan bases were sold separately. He made sure my crutches and bag were safe and my husband and I tested the beds. Iqbal had remembered I needed a pillow under my knees. My husband and I agreed each medium bed was so comfortable. The firm mattress didn’t suit us. Iqbal explained how the mattresses are made and that they have a ten year guarantee. He is a really good salesman. Not at all pushy and he answered our questions clearly and concisely. Another salesman called Ryan, came over and I asked if we could have a cuppa each and he sweetly went off and made us drinks when we were ready to do the paperwork for our chosen bed and base. My husband and I had already made our minds up as both of us didn’t want to get off the one we chose! The paperwork was started and we were guided through the whole process and all options explained to us. We decided to pay for the disposal of our current bed and base and the delivery and and putting the new bed together and in situ. We turned down new pillows etc as we’d just bought new ones. We enjoyed our tea and coffee and felt very pleased we’d chosen this particular store. There were two other salesmen on duty and they all seemed a very happy team and very friendly and polite. Iqbal completed our purchase and double checked everything with us and arranged delivery for the end of January. This being the end of December and the holidays, we thought this was excellent service. We have no hesitation in recommending Benson beds at their Lewes Road store for your next bed. Plenty to choose from and excellent staff. Thank you all.

30 de dezembro de 2025
logótipo da Bensons For Beds - Brighton

Resposta da Bensons For Beds - Brighton

Thank you so much for sharing your experience, Mr. Nutley! We’re delighted to hear Iqbal and the team at our Lewes Road store provided such exceptional service and made you feel comfortable throughout the process. It’s wonderful that everything—from finding the right Sealy bed to enjoying a cuppa while completing your purchase—was handled with care and attention. Your recommendation means a lot to us, and we’ll make sure your kind words reach Iqbal, Ryan, and the rest of the team. Enjoy your new bed, and we look forward to welcoming you again,
Megan at Customer Care

Classificada 5 em 5 estrelas

The staff were absolutely…

The staff were absolutely wonderful—friendly, patient, and very professional. They took the time to listen, answered all my questions clearly, and made the whole experience smooth and pleasant. Excellent customer service.

2 de janeiro de 2026
logótipo da Bensons For Beds - Brighton

Resposta da Bensons For Beds - Brighton

We appreciate you sharing your experience with us Marzena! We're happy to hear that our staff was wonderful, patient, and professional. We value that they took the time to listen and answer your questions, making the experience smooth.
Thanks again for your support—it means a lot!
Megan at Customer Care

Classificada 5 em 5 estrelas

Friendly helpful staff excellent service.

I live In crawley and had previously visited and purchased an orthopaedic mattress a few years ago unaware that the crawley store had shut down the nearest bensons was in Brighton. Me and my family drove down there and it was worth the drive as we met Ryan who assisted us with our purchase he was very professional polite patient and explained everything that we were after we ended up buying stuff worth nearly £5000. Would definitely recommend the Brighton store and would visit again in the future.

1 de janeiro de 2026
logótipo da Bensons For Beds - Brighton

Resposta da Bensons For Beds - Brighton

We appreciate you making the trip to our Brighton store. We're happy to hear that you found the service helpful and professional, resulting in a successful purchase. Thank you for recommending us; we look forward to seeing you again. Michael @ Team Bensons

Classificada 5 em 5 estrelas

Nick was very helpful.

Nick went out of his way to understand our needs, both physically and financially. We knew that we would have to make some compromises but with his help we were able to limit this, the guidance and knowledge he had was amazing.

1 de janeiro de 2026
logótipo da Bensons For Beds - Brighton

Resposta da Bensons For Beds - Brighton

We appreciate your positive feedback. We are happy to hear that the guidance provided helped you navigate your needs and constraints. Thank you for your positive review – Lauryn at Customer Care 💜

Classificada 5 em 5 estrelas

Great experience

The staff were excellent. Friendly, knowledgeable, efficient and professional. Very good experience.

1 de dezembro de 2025
logótipo da Bensons For Beds - Brighton

Resposta da Bensons For Beds - Brighton

Thank you for your kind words! We’re delighted to hear our team delivered the friendly, knowledgeable, and professional service you expected. Thank you for your positive review – Lauryn at Customer Care 💜

Classificada 5 em 5 estrelas

A good experience

Everything went well, great store, not pushy. Did not try and sell us the most expensive.

2 de dezembro de 2025
Opinião espontânea
logótipo da Bensons For Beds - Brighton

Resposta da Bensons For Beds - Brighton

We're glad you enjoyed your experience in our store, and we appreciate your positive feedback. We're happy to hear that you felt respected and valued.

Thank you, Team Bensons - Jess

Classificada 5 em 5 estrelas

Very helpful and friendly sales person…

Very helpful and friendly sales person who went above and beyond to find a suitable mattress in our price range c

11 de dezembro de 2025
logótipo da Bensons For Beds - Brighton

Resposta da Bensons For Beds - Brighton

We appreciate your positive feedback! We are so glad that our salesperson was helpful and friendly in finding a mattress that fit your budget.

Thank you, Team Bensons - Jess

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service

9 de dezembro de 2025
logótipo da Bensons For Beds - Brighton

Resposta da Bensons For Beds - Brighton

We’re delighted to hear you experienced great service and found our team helpful and friendly! Thank you for sharing your feedback. 💜 Thank you for your positive review – Lauryn at Customer Care.

Classificada 5 em 5 estrelas

Ryan at Brighton store was so helpful -very pleased with our new bed

Ryan in Brighton was so helpful and welcoming. Thank you so much we’re very pleased with our new bed and wants to pass thanks on to Ryan who is such a lovely man and knows what he is talking about!

6 de dezembro de 2025
logótipo da Bensons For Beds - Brighton

Resposta da Bensons For Beds - Brighton

Your review means so much! We’ll make sure Ryan knows how much his expertise and care meant to you.
Hope to see you again in the future,
Megan at Customer Care

Classificada 5 em 5 estrelas

Brighton store…

Ryan and all the team in Brighton store have been super helpful and patient. The atmosphere is always bright, supportive and relaxed, and we are really happy to have found the mattress and bed we want.

30 de novembro de 2025
logótipo da Bensons For Beds - Brighton

Resposta da Bensons For Beds - Brighton

We're happy to hear that you found our team helpful and patient. It's great to know that the atmosphere in our store was supportive and relaxed, and that you are happy with your new mattress and bed.

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